Hotel Yasmine Hammamet dengan Gim

Avoid this hotel at all costs. When I arrived, I was advised my room wouldn't be ready. They invited me to have some lunch, come back and it would be sorted. When I went back, it was the same story. Told come back an hour later, same story. It was around 3hrs after I arrived that I was able to get into my room. The room itself was absolutely shocking. The decor was like something from the 80s, there was a burn in the carpet where someone had left an iron on it, the bathroom was disgusting and hadnt been cleaned properly, when I took a shower, the bath filled with water due to issues with drainage. All in all, the room left a lot to be desired. The food was also disappointing. After the 3rd day, I stopped eating at the restaurant as it had given me an upset stomach. The bar was basic. Drinks were served in paper cups and served one at a time. I would have had my drink finished by the time I went back to the pool and would need to go back. It felt as if the staff thought the were doing you a favour by doing their jobs and did not make me feel welcome. The staff gave no information about any of the services provided and I felt like I was left to myself to figure the hotel out. I would not go back to this hotel and would implore anyone who is considering it to reconsider.

Honest Review - Will state good and bad points and you can decide Service was good Pool area and garden is beautiful and clean Lovely breakfast Room is clean and no bugs in bed Room service is rubbish and limited choices Room next door was super noisy Reception phone in toilet so its a hastle if you want to call them as you have to keep going bathroom - man couldn’t hear my husband so most of the time he went downstairs to talk to them Cant bring food in from outside No complimentary water at all not even on arrival We arrived early and had to wait till 2pm to check in - Other places complimentary check you in early as they understand you have travelled hours Nobody speaks or understands english and that gets frustrating Overall definitely not a 5 star hotel more so a 3 star hotel. Still a good experience however I wouldn’t stay here again.

الاستقبال للاسف لم يكن في المستوى عكس التوقع الغرفة كانت نظيفة واطلالتها رائعة حجزت ليلة اضافية واتفاجئ بعد ابلاغي بان الغرفة تم حجزها ويجب علي تغيير الى غرفة اخرى والتي كانت غرفة متصلة بغرفة اخرى حيت اسمع ضجيجها بوضوح ثم الاتصال بي والاعتذار ، اكثر ما لفت انتباهي هم طاقم النظافة، شغل عالي المستوى والحيوية يستحقون التحية مرحابون وبشوشون للغاية بالاضافة الى فريق النشاطات اللذين كانوا في قمة الاخوية ..

Très belles piscines, plage un peu moins, eau pratiquement noir mais très calme avec peu de touristes Belle hôtel avec une décoration de goût mais à rénover et rafraîchir... Propreté à revoir, pas de changement de draps tout les jours dans les chambre, sol sale... Buffet répétitif tous les jours et manque de fruits frais et de glaces Pas d’ascenseur donc très embêtant nous étions au premier étage avec un bébé Dans l’ensemble séjour correct mais qui ne vaut pas un 5 étoile européen.

We were very disappointed with the restaurant and food in this hotel. The choice and quality was certainly not 5 star. Inferior ingredients were used and the food was often cold. Dishes were not replenished when they had run out. Some of the cutlery was plastic and some of the staff surly and unhelpful Apart from breakfast all the hot drinks were served in paper cups everywhere and not just around the pool. The room was fine. A bit dated but clean and spacious. Our only complaint about the room was there was no kettle or drinking water. We were also surprised to discover it was not possible to borrow an iron. We were entitled to a meal in the Al La Carte restaurant which was much better than the normal restaurant but reception didn't tell us this and were not pleasant when we enquired and made the booking ourselves. The bar was lovely and a pleasant place to sit. The staff there were friendly and the choice and quality of drinks was good. The building itself was beautiful and location good but as we were so let down on the catering side we shall certainly not go back. We expect better when we book 5☆

酒店環境一流，海景房價格非常優惠，推薦入住。唯一令人不悦的是，辦入住手續時接待人員非要你給他發一封確認的訂房郵件，這很奇葩，沒有酒店有這樣的要求，給他訂房截圖還不行。

Hasdrubal Thalasso Hammamet is one of the oldest hotels in Hammamet, and while it may show signs of age, I was pleasantly surprised by the overall cleanliness, large room, and charm it offered. The hotel's aging exterior might not be the most visually appealing due to lack of maintenance, but once inside, I found the interior well-maintained and quite nice. The cleanliness of the rooms and common areas was commendable, which greatly contributed to a comfortable stay. I wanted to add that it was enjoyable but events which happened during my stay destroyed my enjoyment. Despite its age, this hotel manages to retain a certain charm,unfortunately some staff is  friendly but some other staff's demeanor adds to the negative experience. My recent visit to the à la carte restaurant was marred by an unfortunate incident that left a lasting negative impression. While I had initially looked forward to enjoying a pleasant dining experience, what I witnessed was completely unexpected and unacceptable. During my time at the restaurant, someone decided to engage in public urination, which was not only unsanitary but also highly disrespectful to the establishment and its patrons. Such behavior is entirely inappropriate and should not occur in any public setting, especially a place where people come to enjoy their meals. I believe it is the responsibility of the restaurant staff to maintain a safe and comfortable environment for all customers. In this case, it appeared that the staff either failed to notice or address the situation promptly. This incident significantly detracted from what could have otherwise been an enjoyable meal. Kamel the server was informed and witnessed the incident but didn't do anything. I hope that the restaurant takes measures to improve its security and staff training to prevent such incidents in the future, ensuring that customers can dine without experiencing such discomfort. I must say I was quite disappointed with the level of customer service provided by the receptionist Ghada. While the hotel itself had a luxurious ambiance, the receptionist's attitude was much to be desired. I had hoped for a warm and welcoming experience when I was asking for change, but instead, I was met with a receptionist who was not nice at all. She appeared disinterested, and her demeanor came across as unfriendly. It's essential for a hotel of this caliber to have staff who make guests feel valued and appreciated whatever they're wearing or whatever they look like, but unfortunately, that was not my experience, no smile, no eye contact, not even being regarded as a customer.  Yes that was Ghada who forgot the meaning of the word receptionist. I believe that the front desk staff play a crucial role in setting the tone for a guest's stay, and in this case, it left a negative impression. I hope the hotel management takes note of this and addresses the issue to ensure that future guests have a more pleasant experience with this lady and others like h

Having read some of the reviews, particularly those about the food, I was a little worried that I'd potentially booked the wrong hotel. Have to say this wasn't the case. Check in was quick and we were given a helpful A4 sheet to give us all the basic info. We were also served a delicious cold lemon drink while we filled in the registration documents and our passports were checked. We changed our pounds to dinars at the hotel desk at the same time and were given our room key. Our cases were quickly taken from us and carried by one of the staff although we could have easily managed them ourselves, but this tends to happen in all the hotels we've stayed at so we just tipped him at our room - 5dinars is an acceptable tip by the way. So far so good, all the staff we met along the way were lovely. The room was very spacious. We had a junior suite with a sea view and the view was lovely. Our balcony was very spacious and we had a table and 2 chairs. I was a little disappointed that we didn't have a daybed on the balcony as was shown in the TUI images, but it wasn't a big deal. Bed was comfortable and the pillows were also very good. One very soft and squishy and the other just a little firmer. There was a separate area for clothes and the fridge/kettle/safe were all in this area. The fridge came with bottles of water, coke, beer, a lemonade drink similar to Sprite and Orange Fanta. These were replenished each day and, as we didn't drink the full sugar coke (I'm diabetic), they were more than happy to switch these for something sugar free. The bathroom was very clean. There were double sinks, a separate shower as well as a bath (with shower head attached to taps) and the toilet was tucked away in a separate nook. We always had plentiful hot water no matter what time of day. The free toiletries were very nice and were topped up every day. As we arrived after lunch we spent the rest of our day unpacking and then went down to dinner. We were AI, but be aware that you need to sign for drinks regardless although no monies will be charged. Our waiter was great, once he knew what we wanted to drink he had this set up for us every evening. You usually sit at the same table every evening but can move around for breakfast/lunch. Despite me being quite a fussy eater as I'm diabetic but also pescatarian, I found more than enough to eat for every meal and was delighted to see they had very specific vegan dishes too. Lots of fresh fruit available as well as very delicious looking desserts - my husband sampled these and liked them. For breakfast they had pancakes, huge doughnut type things that the chef makes fresh for you - my husband loved them - waffles, eggs, sausages (no pork obviously), lots of pastries (the bread is to die for), traditional continental breakfast cheeses etc and various other things hot and cold. More than enough to suit anyone. They also had freshly squeezed juices (Orange, Lemon - delicious, and strawberry) every morning and a wide range of ho

Point Positive: - Friendly reception staff - Clean swimming pool - Great children's entertainment - Nice architecture of the hotel - Emplacement parfait Negative point: - Room and toilet very dirty - Dust all over (poor cleaning) - Linen and bed sheets with dirt stains - Point Positive: - Friendly reception staff - Clean swimming pool - Great children's entertainment - Nice architecture of the hotel - Perfect location Negative point: - Room and toilet very dirty - Dust all over (poor cleaning) - Linen and bed sheets with dirt stains - Staff on bar and restaurant are not friendly and arrogant - Poor organisation in the restaurant - Tables, plates, glasses are disgusting - Glasses are not cleaned (sometimes they are not even washed and directly give another drink) Hygiene level ＞ 0 - Poor organisation in the restaurant - Tables, plates, glasses are disgusting - Glasses are not cleaned (sometimes they are not even washed and directly give another drink) Hygiene level ＞ 0