Harriet May
21 Februari 2024
A beautiful hotel with absolutely stunning views of Halong Bay. We were in a twin room on the 12th floor which was quiet at night, with an incredible view of the bay and overlooking the pool - possibly the best view I’ve ever had. The service was great and the staff all very polite, friendly and helpful. There is good variety in the restaurants and prices are reasonable for what you receive. We also took full advantage of the grand spa, which offers a full range of treatments at a reasonable price. The spa staff could possibly have been a touch more professional (there was giggling which wasn’t totally appreciated) and the reflexology was much more of a leg massage, however we still enjoyed our treatments and for the price versus time of treatments we were happy. Location of the hotel is beautiful and away from the busy hustle and bustle of the city, though this means taxis are necessary in order to get anywhere. Hotel staff are very happy to help you organise these taxis though which made things very accessible. Overall a lovely stay and I would certainly stay here again.
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