Hotel Hamburg dengan Kolam Renang

Wir haben sämtliche Einrichtungen des Hotels benutzt und besucht und hatten durchweg einen sehr angenehmen Aufenthalt. Die Abzüge beim Service gibt es für die fehlende Möglichkeit mit manchen Mitarbeitern zu sprechen weil diese weder Deutsch noch Englisch sprechen. Abzüge bei der Ausstattung gibt es von uns da das Hotel zwar einen Wellnessbereich hat, dieser aber im Vergleich zu Hotels gleicher Kategorie leider keinen Whirlpool/ richtige Sauna (die vorhandene ist für maximal 2 Personen)/ Dampfbad/ Ruheräume aufweisen kann. Ich hätte mich auch gefreut wenn der Herr am Front-Desk eine einfache Frage zur Geschichte des Hotels beantworten hätte können .

Perfect location just a few steps away from the shopping street in Hamburg center, all public transportation near by. The room was wide and clean, very spacious a lot of hanging space for clothes. The bathroom was equipped with a tub and shower which was very convenient. Soundproofing was quite good no noise from other rooms you can be sure you have a calm and relaxing night. The hotel is a real pleasure with its friendly staff also. Really nice hotel. A bit pricey maybe but it's Hamburg and all rooms are in that range. I strongşy recommend.

We were super happy about our stay in the Hotel. The room was nice and clean, the spa area was beautiful and relaxing and also the breakfast was great and lots od choices. Excellent service :)

Wir hatten ein wunderschönes Wochenende im Grand Elysée Hamburg. Das Hotel hat einen tollen Spa-Bereich (inkl. Familienzeiten), einen unglaublich netten Service, geräumige Zimmer und ein sehr, sehr leckeres Frühstück. Besonders die schöne Weihnachtsdeko machte unseren vorweihnachtlichen Kurzurlaub perfekt. Wir kommen gerne wieder.

Einfach unbeschreiblich! Der Ausblick ist ein Traum und wird von den wirklich schönen Zimmern abgerundet. Absolute Empfehlung!

This was not a pleasant experience, despite there being good people employed throughout at the hotel......this hotel was/ is inept at handling overcharges to my credit card, and did not respond to emails addressing these issues. This failure to address a customer's problems does not bode well of an entity calling itself a ”luxury property”, and has clouded my opinion of my stay at this hotel. I would suggest that you do not pay for anything in advance (like taxi service), and look for additional charges at check-out. My suite had holes drilled by mistake into the tiles in the shower, and the remedy was simply to caulk over the holes......this should not have occurred as it did. The breakfast was good as was the service. I've had closets bigger than the sauna. Overall, I would suggest that if you want a luxury experience that you look elsewhere.

I’m happy having this kind of experience. Great a**osphere but a lil disappointed with receptionist. Overall other staff was very attentive. I love my spacious room. The breakfast was great and variety. The taste was good. Wish could return to this hotel once again.

位置：機場酒店，出機場提前致電酒店，上午5點到晚上11點都有穿梭巴士接送，T1出口，出租車右邊的車亭等。大概五分鐘能到酒店，非常方便。 衞生：屬於萬豪旗下四星品牌，乾淨衞生。 房間大小：房間面積很大，一張大床和一張沙發床還有餘地。 房間設施：房間也配置了一次性拖鞋、洗漱用品（除了牙膏牙刷）、還有毛巾。 早餐：味道也不錯，選擇很多，尤其餐廳的氛圍很不錯！

I did not actually stay at the hotel but tried to use a gift certificate for spa services from my husband. The services at the spa were fine and the facility is lovely but the customer service was horrible. I won't get into the fact that the restaurant had run out of food at 4pm on a Sunday so we couldn't even grab a bite to eat. In short, they refused to honor my husband's gift to me as he didn't have the correct ”gutschein number' just proof of payment and a confirmation email as an actual gutschein was never e-mailed or mailed to him. The front desk was completely unhelpful and offered no solutions even implying we were at fault. CAN NOT RECOMMEND this place - there are far lovelier and nicer establishments in Hamburg to spend your time and money. This is really a local health club for people who live in the area and want a place to play tennis, use the gym or sauna. Out-of-towners or non-Uhlenhorst residents don't waste your time here. I certainly won't be going back or recommending to friends.

Alles Super, schönes Hotel. Super Frühstück sowie die Bar und Wellness Bereich.