Hotel Dengan Wifi di Taiwan, China

The location is convenient, and check-in was a breeze. The only minor issue is the long wait for the elevator. The front desk staff is always friendly and helpful. I always choose this hotel whenever I'm in Taipei. My only complaint is that they don't provide toothbrushes, so I had to go to a convenience store to buy one.

This was a pleasant stay. We were traveling with a child, and I had specifically requested a high floor in my Ctrip booking notes. To my surprise, the hotel really paid attention to it! The hotel has 30 floors in total, and they put us on the 29th floor, which was absolutely perfect with fantastic views. **Cleanliness:** The room had a separate wet and dry area, and the toilet was smart and very clean. **Transportation:** The hotel is located right above Wanhua Railway Station. You just turn a corner from the ticketing hall of Wanhua Station and you're there. It's also only a 5-minute walk to Longshan Temple MRT Station. **Local Food:** Around Longshan Temple MRT Station, there's an Oyster Vermicelli shop (diagonally opposite the 50 Lan milk tea shop) that you absolutely *must* try. The flavor is great and it's generously portioned. I dare say you won't find a better oyster vermicelli in all of Taiwan. Remember, next to the oyster vermicelli shop, there's a place selling grilled sausages – grab one of those too. Vermicelli + grilled sausage = a perfect combination! There's also a night market in Longshan Temple in the evenings.

The hotel is very spacious a bit further from most of the tourist attractions but it is very convenient to travel to other Spaces by Uber or taxi and the space is very large with a jacuzzi very clean spacious I would say allow a working space for working in the hotel and more than 300 square feet

So far so good, room was comfy enough. Good area, walk just 3minutes away from shillin night market and 6minutes to metro station. The problem is there is no elevator to our room, meanwhile we got 3 big luggages 😕 Please mention if no elevator access to the room, thanks

I was very satisfied with this stay. It was my first time in Kenting, and I chose the Caesar Park Hotel. I pre-booked the shuttle from Zuoying, Kaohsiung, and everything went smoothly from the start. We arrived at the hotel in over two hours. Although it's 40 years old, the hotel is very well-maintained, the decor is modern, and the service attitude was excellent. Upon check-in, the front desk gave us dining vouchers for the Little Bay Bar and the hotel lobby bar. Sitting on Little Bay Beach opposite the hotel in the evening was very pleasant. The food at the lobby bar was also delicious! The room came with new flip-flops, which were quite comfortable. All the facilities are new, there's a coffee machine, water dispensers on every floor, and self-service washing machines and dryers. The room also had complimentary drinks and snacks, and the soundproofing was excellent! Even with a garden view, it was still very beautiful, and you could see the mountain scenery. The hotel's location is superb, within walking distance of Kenting Main Street. The lobby has bicycles available for rent, and there are also Ubikes outside. Taxis are also quite convenient! You need a ********* ID to rent a car. Breakfast was also good and quite varied. Overall, I was very satisfied with the experience!

Hotel is relative clean. Stayed in a single room with a semi double bed. Size is decent but didn’t realised it was behind the lifts, could hear the lift moving through out the day. The shower head position is pretty bad. It’s not on an angle it’s pretty much like spraying directly into your body. It would be great if they could address this. It’s 15 mins walk from the metro station so not closed. Also there was a cockroach in the bathroom. Crawled out of the drain

1. Misleading Entrance Signage Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable. 2. No Staff Assistance or Clear Signage at the New Entrance When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside? 3. Poorly Trained and Unprofessional Front Desk Behavior After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues. As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight. We hope that management will seriously review this incident, especially the issues of: - Inadequate and misleading signage at the entrance - Lack of staff presence and assistance upon guest arrival - Poor front desk awareness and unprofessional behavior We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future. Thank you for your attention.

The cleanliness was acceptable and consistent with the hotel’s facility rating. The location was excellent and suited our needs perfectly, as it is located right next to Taipei Main Station and can be reached in less than a 10-minute walk via the underground passage. Breakfast is served on the 6th floor, but there is no lift access, which may be inconvenient for elderly guests or those with mobility issues. However, it should not be a problem for younger guests. Overall, the hotel met our expectations and offered good value for its convenient location.

The editor's online conversation was very enthusiastic and sincere, but the male employee who received us on site had a blank expression 🫥 and no emotional introduction. I thought I was still in Taipei, but we asked enthusiastically and excitedly. Other than that, the overall environment was generally good. If you are afraid of noise, please be careful. The train is right next to you and will still come in and stop very late, and the sound will be amplified.

Spacious room. Service is good. Most of the female receptionists are friendly and helpful. Bfast is good too (hotpot buffet - without meat, rice bowls, unli drinks: coffee, juice, soda). As read in some of the reviews, its kind of difficult to find the assigned room as it has a lot of hallway turns. With big/comfy lobby, with free iced tea and juice. 10 mins walk going to Ximending shopping center. ☺️