Ulasan Crowne Plaza Hangzhou Riverside, an IHG Hotel

Service was excellent! Room is comfy and clean. Good size toilette. Food is good. Many varieties in both dinner and lunch buffet. Spacious parking space which is free! Will definitely return.

Hotel is ideally situated for city skyline views, quite amazing! Local walkways, bicycle paths, and gardens along the river are just a couple minutes away, walking! Hotel staff are courteous and very helpful, choices for meals are delicious! Highly recommended for personal and business stay, travels! Thank you, Lorenzo Zhang, a wonderful hotel!!

Nice to have welcome desserts but should remove after first day

Great stay. Service manager Lorenzo was a great help.

It has been a pleasant stay in this hotel. It is clean, spacious and has a really good view across the river. The night scene is great and we get to stroll along the river just across the road. Nicole, Kylo and George have been very helpful during our stay here. They have assisted us in every way we needed cos it was our first time here and we didn’t know how to go about it. Overall it was a great stay! Will definitely come back to this hotel again if I were to visit Hangzhou again.

Lake view room，kindly manager who called Lorenzo，a fabulous experience！

Clean, modern and spacious rooms. My family enjoyed the great stay here.

Perfect

room is very good.Lorenzo friendly and help.Fablous stay

Great hotel with great views from the room

Lorenzo kindly and helpful.perfect

Kylo service is. good

設施：酒店位置很好就在錢塘江邊,周圍也是很安靜晚上去江邊走走吹吹風也很愜意,周邊逛逛也有星光大道步行十分鐘就能到很方便 衞生：管家阿姨很熱情啊 衞生打掃得也很仔細、送物及時一進客服就能聞到很香的香薰味道很很有好感. 環境：房間一線江景,晚上還能在房間江對岸的燈光秀很絢麗 服務：非常感謝這次接待的值班經理Eric和同事kylo 兩位服務專業、熱情幫忙升級房間 有求必應出現的小插曲也能從容處理為賓客體驗着想,有着品牌標準的一流服務值得稱讚！！值得因為他們下次有機會還會選擇這裏.

環境：周邊不遠就有大商場，商業街，便利店，江景非常美。 衞生：很乾凈，沒有什麼問題 設施：比較新，有自動窗簾等。洗澡水是恆温的。 服務：工作人員非常熱情，從入住到退房，感覺很好。送餐有機器人。中途冰箱壞了，也上門進行了維修。 很好