Ulasan Crowne Plaza Hangzhou Riverside, an IHG Hotel

Service was excellent! Room is comfy and clean. Good size toilette. Food is good. Many varieties in both dinner and lunch buffet. Spacious parking space which is free! Will definitely return.

Hotel is ideally situated for city skyline views, quite amazing! Local walkways, bicycle paths, and gardens along the river are just a couple minutes away, walking! Hotel staff are courteous and very helpful, choices for meals are delicious! Highly recommended for personal and business stay, travels! Thank you, Lorenzo Zhang, a wonderful hotel!!

Nice to have welcome desserts but should remove after first day

Great stay. Service manager Lorenzo was a great help.

It has been a pleasant stay in this hotel. It is clean, spacious and has a really good view across the river. The night scene is great and we get to stroll along the river just across the road. Nicole, Kylo and George have been very helpful during our stay here. They have assisted us in every way we needed cos it was our first time here and we didn’t know how to go about it. Overall it was a great stay! Will definitely come back to this hotel again if I were to visit Hangzhou again.

Lake view room，kindly manager who called Lorenzo，a fabulous experience！

Clean, modern and spacious rooms. My family enjoyed the great stay here.

Perfect

room is very good.Lorenzo friendly and help.Fablous stay

Great hotel with great views from the room

Lorenzo kindly and helpful.perfect

Kylo service is. good

房間很乾凈，地理位置也不錯，入住和退房前台的效率都很高，離店提前送了份聖誕小禮品。前台check in時阿詹很貼心看我的房間沒有早餐，給送了一份，但是出差太累沒起來沒吃上，還是要感謝！以後出差杭州還會是首選。

每年幾次杭州，第一次住錢江這邊，為了陪未來式收官，盲猜了一下皇冠。酒店位置在江邊風景獨好，入住前會確認客房需求及入住時間，當天前台孫經理接待並安排了升級和早餐，客房知道看演唱會還送了老闆小禮物，退房贈送飲料，服務都很貼心，下次來大蓮花看演唱會還會選皇冠。