Hilton Garden Inn Hangzhou Xiaoshan

Great hospitality and service! Front desk went above and beyond to help me got my lost iPhone back from a taxi. As soon as I arrived at the hotel, I noticed that I left my phone in the cab. Hotel front desk tried the cab driver using the receipt information without luck, then called their own cab friends asking if they could reach the driver through different channels. Davis and Linda volunteered to personally drive me using ‘Find my’ to chase my phone that’s moving around in the city. In the end I was able to reclaim my cell phone in less than an hour after I found it’s lost. I greatly appreciate all the help received from Davis, Howard, Mia, Lucky, Max, and Lily in the recovery of my cell phone and during my entire stay in Hangzhou. I was on a business trip and would not know what to do if it were not for their help and support. I'm a Hilton gold member and have travelled globally around different Hilton hotels, but had never experienced top notch service of this kind. The entire time the services were delivered in passion and genuine care, wanting to help me find my phone. While hardware provided in similar ranking hotels don’t differ much, service is what makes a great hotel stand out. I will always remember this great experience in Nanjing Hilton Garden hotel.

這家酒店服務超棒，房間乾淨舒適，設施齊全，床鋪柔軟，WIFI速度快，地理位置便利，靠近地鐵站出行很方便，周邊有個商場，餐飲購物方便。入住體驗非常好，前台小郭服務熱情周到，讓人有賓至如歸的感覺。酒店早餐豐富多樣，味道也好。性價比超高，下次還會來。

無意間在app看到了杭州蕭山希爾頓花園酒店，希爾頓旗下花園品牌，酒店很新去年開業的，酒店位置很中心，旁邊也有地鐵口，我是開車過來入住，他這裏地面停車場是非常不錯，方便又實用，接待我的孟經理，非常熱情也很專業，對我照顧很周到，有一個愉快的旅程，早餐也很不錯。酒店設施很齊全，二樓有洗衣房，健身房，可以提供給住客使用，房間空間也很大，很不錯，有機會還會選擇。