Grand New Century Hotel Fuyang

Grand hotel with big room. Room is comfortable but the breakfast abit disappointing. Maybe is not suit my taste.

Very good hotel everything is perfect Good location nice service

My trip to the Grand New Century Hotel in Fuyang District, Hamgzhou, was quite a pleasant one. The rooms are clean, neat, spacious, oh and did I mention theybcome with a bath??? The service of the hotel staff was excellent. You would not expect this level of service from a hotel so far out of Hangzhou, as a matter of fact, you would be surprised to find it in a lot of major cities. The check-in, being a foreigner, is usually the worst part of any hotel stay in China, but it was so smooth. All the staff knew exactly what to do. I had a fractured foot and A LOT of baggage, and Inwas immediately assisted. They arranged carts, storrage for my excess items, Nd escorted me to my room. To my surprise, there were English speaking staff, and a special shoutout to Iris Chen, who took it on herself to see that Inwas taken care of! In all honesty, I have never seen this 5 star level service anywhere in China. I must also say well done to 汪俐昀 王易霖 and 孙露芬 for making sure I had a pleasant stay. The coffee shop was lovely, a nice hangout spot, and the tour of the hotel by Iris Chen was a big plus. She was a superstar from the get go. Any company would be lucky to have her in their ranks! She went above and beyond, even making sure I had the right healthcode after checking out as Zheijiang is quite strict. I applaud the hotel and staff for making me feel welcome and cared for!