Ulasan CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch)
CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch)
9th-12th Floors, No. 221 Jiefang Road, Daerah Shangcheng, 310007 Hangzhou, Zhejiang, ChinaLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
9.4/10
Outstanding
5360 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Location9.4
Amenities9.3
Service9.5
Cleanliness9.4
Tapis mengikut:
Susun mengikut:
All reviews(5360)
Positive reviews(5291)
Reviews with photos/video(838)
Convenient location(536)
Delicious breakfast(424)
Classy environment(395)
Easy to get around(387)
Friendly front desk staff(290)
Awesome gym(63)
Close to metro(52)
Tasty coffee(26)
Negative reviews(69)
Sheilaxueer
LOHAS Twin Room
Daftar masuk pada Mei 2026
Business traveler
3 ulasan
10/10
Outstanding
Disiarkan pada 16 Jun 2026
This hotel boasts an excellent location, being very close to the city center and Intime in77. You don't even need the subway; a simple walk will do. So, snagging a hotel in the city center for just over 300 yuan is fantastic – great value for money. The best part is the breakfast hours, from 7:00 AM to 12:00 PM, which is perfect for those who like to sleep in and get plenty of rest. I also have to commend how sparkling clean the glass in both the hotel and the restaurant is; it feels like an open-air balcony.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 這評價太實在了,句句説到點子上。300多塊能在市中心拿下這地段,走路就能逛銀泰in77,性價比確實能打。最懂打工人的還得是那個12點才收攤的早餐時段,週末睡到自然醒再慢悠悠去吃,這安排太有盼頭了。您注意到玻璃的細節我們特別受用,餐廳和客房的落地窗保潔下了狠功夫,要的就是那種通透敞亮的感覺,遠眺西湖的時候心情都跟着好起來。隔音也替您把關了,鬧市裡關上門就是自己的小世界。下次來杭州看湖景、逛商圈,咱這兒還給您留着那份實在。
Guest User
LOHAS Twin Room
Daftar masuk pada Mei 2026
Traveling with friends
7 ulasan
10/10
Outstanding
Disiarkan pada 14 Jun 2026
The hotel was exceptionally clean; the room was spotless and free of any strange odors, and the bed was soft and comfortable, ensuring a good night's sleep. The front desk staff provided attentive service, and check-in was very efficient. The location is super convenient, being very close to West Lake. Overall, the value for money is outstanding, and I was extremely satisfied with my stay.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 小希十分感謝您細緻入微的點評,接下來小希一定要更加努力了,希望把最棒最好的一面展現給大家,讓每一位家人都能在記憶裏有個美好的畫面有賓至如歸的舒適感,雖然相聚短暫但是情誼永存啊,期待不久後的某一天,咱們還相聚在希諾酒店,繼續聊天敍家常。真誠的期待您的下次光臨
Guest User
Cozy Queen Room
Daftar masuk pada Mei 2026
Solo traveler
1 ulasan
10/10
Outstanding
Disiarkan pada 12 Jun 2026
Had a very comfortable stay. I usually have trouble sleeping in hotels, but I was fast asleep by 11 PM here. It was a wonderful experience. They even offered late-night hot congee, which was a thoughtful touch.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的顧客您好!非常感謝您對小希的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,細節服務一直是我們長期以來尤為關注的重點,很高興您能及時提點我們,我們很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!小希真誠期待您的再次光臨!
Guest User
Cozy Queen Room
Daftar masuk pada Mei 2026
Family
10 ulasan
10/10
Outstanding
Disiarkan pada 9 Jun 2026
This is my second time staying at this hotel. It's excellent! The hotel is very close to the subway station, about a 5-minute walk away. You can easily walk to the commercial area and West Lake, which is incredibly convenient.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 親愛的客人~~看到您這麼用心的點評,小希感動的不要不要的~~~小希也感受到了您隔空傳來的熱情和親切,有您的滿意,我們就很滿足了,看到您字裡行間都是對小希的讚美,小希在做其他酒店無法做的事,每個客人都是我們的唯一,體貼服務,給您及更多的家人一個完美的住宿體驗,是小希君的最大的心願, 小希等着您的再次體驗哈
Ailvyoudehuanglaoban
LOHAS Twin Room
Daftar masuk pada Mei 2026
Family
11 ulasan
9.0/10
Great
Disiarkan pada 8 Jun 2026
It was okay, and quite comfortable. It's pretty close to West Lake, and what's most commendable is that breakfast is served until 12 PM. The front desk even specially provided a children's breakfast.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: The details you mentioned touched our hearts. Your comfort is our top priority, and we are truly happy that the spacious and well-insulated room provided you with a peaceful rest. The proximity to West Lake is a unique advantage, allowing you to enjoy the beautiful scenery just a short walk away. We were also touched that you specifically mentioned the 12 noon breakfast service, and the front desk staff's thoughtful gesture of providing breakfast for a child showed their care and consideration. The view of West Lake from the lake-view room window is breathtaking, both at dawn and dusk. We will cherish this appreciation and look forward to providing you with the same level of comfort and comfort next time we meet.
Guest User
LOHAS Twin Room
Daftar masuk pada Mei 2026
Family
8 ulasan
10/10
Outstanding
Disiarkan pada 8 Jun 2026
The room was very clean and the service was excellent. It was a simple, comfortable, and free-spirited space. The late-night cocktail service made me feel incredibly welcome. The toiletries also had their own unique charm and smelled lovely. They patiently listened to my needs and even helped me right before I left Hangzhou. Thank you!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 您對房間潔凈度與服務温度的細膩感知,讓我們深感這份認可的份量。自由舒適的空間正是我們想傳遞的入住哲學,而夜宵雞尾酒與特色洗浴用品能為您帶來驚喜,團隊的努力便有了迴響。更欣慰的是,臨別時提供的協助能真正幫到您,這是對我們服務初心的最好驗證。湖景房的靜謐與智能客控的便捷,加上毗鄰in77可遠眺西湖的位置優勢,期待下次為您呈現更完整的居停體驗。感恩相遇,後會有期。
Guest User
LOHAS Twin Room
Daftar masuk pada Mei 2026
Family
3 ulasan
10/10
Outstanding
Disiarkan pada 6 Jun 2026
The hotel staff were very accommodating and the front desk was quick to respond whenever I needed help. It's definitely a must-stay when visiting West Lake, absolutely fantastic!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 看到您的點評 小希和小夥伴們萬分開心~很榮幸我們的服務得到您如此高的評價,我們將繼續維持這份熱情真摯的為客服務。下一站您會在哪裡?分開後的旅行,一定照顧好自己,旅行的路上,不停地奔波,記得我們小希哦。經常來看看,我們期待您下次的到來哦!
princessjia
LOHAS Twin Room
Daftar masuk pada Apr 2026
Family
3 ulasan
10/10
Outstanding
Disiarkan pada 5 Jun 2026
Great service, very clean hotel, and the bedding and mattress were really comfortable. Highly recommend.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Your review shows you have a discerning eye for quality! You've praised the service, cleanliness, and bedding comfort perfectly, which puts our minds at ease. The front desk staff will be thrilled to see you specifically commend our service. We never skimp on room cleanliness; our cleaning staff cleans even more meticulously than they would their own homes. Your approval of the mattress and bedding speaks volumes about the quality we've chosen – a good night's sleep is essential for a true vacation. By the way, our soundproofing is excellent, and the lake-view rooms offer a particularly pleasant view of West Lake. Next time, try the smart room controls and the food delivery robot; it would truly elevate your experience. We're relieved to have such a positive overall experience, and we look forward to your next visit!
Guest User
Cozy Queen Room
Daftar masuk pada Apr 2026
Couple
8 ulasan
10/10
Outstanding
Disiarkan pada 20 Mei 2026
The service attitude was excellent, definitely worth recommending and purchasing again next time. It's really good, highly recommended, and I'll definitely come back. Very good, excellent.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Your enthusiastic recommendation has ignited the fighting spirit of our entire service team! Seeing you use so many "excellent," "highly recommended," and say you'll "come again next time," this unreserved recognition is our greatest source of motivation. Providing you with a comfortable experience is our most valued achievement. We will carry this energy with us and continue to refine the details of our service. Whether it's our enthusiasm for every guest or the trustworthy quality you mentioned, we will maintain this drive and never let you down. We look forward to your next "come home" visit, so we can have the opportunity to serve you again with top-notch service, ensuring you still feel "excellent"!
Guest User
Cozy Queen Room
Daftar masuk pada Apr 2026
Family
4 ulasan
10/10
Outstanding
Disiarkan pada 19 Mei 2026
I booked a king room for one night and a 'future room' for another night. Upon check-in, they upgraded my king room to a 'future room'. It was clean, comfortable, and well-equipped. My child loved the food delivery robot!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, your thoughtful review has touched me deeply! I felt your warmth and kindness even from afar. Your satisfaction is our greatest reward. Seeing the praise you showered upon me in your words, I know I'm doing things other hotels can't. Every guest is our special one. Providing attentive service and a perfect stay for you and your family is my greatest wish. I look forward to your next experience!
Duoxijie
LOHAS Twin Room
Daftar masuk pada Apr 2026
Family
5 ulasan
9.2/10
Great
Disiarkan pada 18 Mei 2026
The room was clean and hygienic, the location was excellent, and the service was attentive. It was a very comfortable stay with great value for money, definitely recommended!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: It is a great honor to receive such meticulous recognition. Your detailed listing of keywords such as "cleanliness, excellent location, attentive service, comfort, and high cost-performance" reveals a level of satisfaction that is even more delightful than the beautiful West Lake view from the window. Our team members were greatly encouraged by your specific mention of attentive service. We have always strived to create a place where you can completely relax, feeling at home from the moment you step into the lobby. The lake-view room you mentioned is a favorite among many guests; the tranquility and comfort of gazing at West Lake from the room are truly rare. We are delighted that you appreciated the thoughtful touches like the intelligent room control system and the food delivery robot. This "highly recommended" praise is our most precious reward. We look forward to your return, sitting by the window enjoying the lake and mountain scenery. We will repay your kindness with our unwavering attentiveness.
Anonymous User
Cozy Queen Room
Daftar masuk pada Apr 2026
Solo traveler
5 ulasan
10/10
Outstanding
Disiarkan pada 18 Mei 2026
Environment: The surroundings are good and convenient for getting around.
Facilities: Relatively comprehensive.
Service: The service attitude is good.
Hygiene: Relatively clean.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: The environment, facilities, service, and hygiene you mentioned are all things we pay special attention to, and we're very pleased to receive your approval in each of them. Our location is indeed convenient; it's just a short walk to in77, and many guests like to book lake-view rooms, where they can enjoy a distant view of West Lake – a truly pleasant experience. We're also happy that the smart room control system and the food delivery robot have provided you with some convenience. Many friends have said that this place is great for taking photos; if you take any good pictures, please feel free to share them. We appreciate your positive feedback and look forward to serving you again next time you visit Hangzhou.
Guest User
LOHAS Twin Room
Daftar masuk pada Apr 2026
Couple
6 ulasan
10/10
Outstanding
Disiarkan pada 17 Mei 2026
The room was spotless, and the service was excellent. They even gave us complimentary cocktails and a late checkout.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Xiao Xi is very grateful for your detailed review. Xiao Xi will definitely work even harder to present the best version of ourselves to everyone, ensuring that each guest has a beautiful memory and feels comfortable and at home. Although our time together was short, our friendship will last forever. We look forward to meeting again at the Xinuo Hotel sometime soon to chat and reminisce. We sincerely look forward to your next visit.
Guest User
Cozy Queen Room
Daftar masuk pada Apr 2026
Traveling with friends
3 ulasan
10/10
Outstanding
Disiarkan pada 16 Mei 2026
The hotel is incredibly close to West Lake, making it super convenient for getting around. The environment is lovely, and the service is very warm and welcoming. Highly recommend! I'll definitely be back!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Xiao Xi is very grateful for your detailed review. Xiao Xi will definitely work even harder to present the best version of ourselves to everyone, ensuring that each guest has a beautiful memory and feels comfortable and at home. Although our time together was short, our friendship will last forever. We look forward to meeting again at the Xinuo Hotel sometime soon to chat and reminisce. We sincerely look forward to your next visit.
Guest User
LOHAS Twin Room
Daftar masuk pada Apr 2026
Family
2 ulasan
9.7/10
Amazing
Disiarkan pada 16 Mei 2026
Facilities: The facilities are very smart and I'm quite satisfied.
Hygiene: Very clean.
Environment: The environment is good and relatively quiet. It's also close to West Lake, just one subway stop away, which is very convenient. It's also very close to In77 for shopping.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: The smart facilities, cleanliness, quiet environment, and convenient access to West Lake and in77 you mentioned are truly a pleasant surprise! Our team is especially happy that our smart room control and food delivery robots provide such a convenient experience. Enjoying the view of West Lake from our lake-view room and then walking to in77 for shopping – this is exactly the kind of tranquility we want to convey. Knowing that it's also close to Sijiqing Park, you kindly recommended it to other guests, which touched us deeply. We look forward to seeing you again and continuing to create wonderful and memorable travel experiences for you.