Hotel di Dataran Wulin(Kawasan Sekitar), Hangzhou

Hotel ini betul-betul di pintu masuk kereta bawah tanah Lokasinya hebat dan sangat mudah! Kemudahan: Hotel ini dibuka tahun lepas. Kemudahan bilik ini dilengkapi dengan tandas pintar, TV projektor, peti sejuk, tab mandi, dan lain-lain, serta meja solek dan sofa untuk kami Biliknya besar dan pengalamannya sangat hebat! Kebersihan: Keadaan kebersihan sangat baik, ibu saudara melakukan kebersihan tepat pada masanya, dan bekalan pergigian, air mineral, dan uncang teh yang disediakan di dalam bilik diisi semula tepat pada masanya! Perkhidmatan: Perkhidmatannya juga sangat baik. Meja penyambut tetamu sangat bersemangat Sebarang masalah diselesaikan tepat pada masanya. Mereka juga memberi kami sarapan pagi ***a Barat. Kualitinya juga sangat bagus. Secara keseluruhan, harga di luar jangkaan Dengan standard dan perkhidmatan hotel lima bintang, saya pasti akan menempah di sini lain kali saya datang ke Hangzhou!

Bilik sangat bagus dan besar. Nilai untuk wang. Bilik adalah seperti gambar yang ditunjukkan. Saya suka bilik mandi yang mempunyai lantai yang agak tinggi. Suka gel mandian dan syampu mereka. Bau yang hebat dan berkelas. Perkhidmatan yang hebat. Mampu menghantar barangan membeli-belah dalam talian lebih awal daripada masa ke hotel. Mempunyai pusat membeli-belah berdekatan. Akan memilih hotel ini lagi jika kembali ke Hangzhou!!

Comfortable, clean and spacious room with high quality amenities. Location was superb. There are plenty of restaurants and cafe within walking diatance. The staff was very helpful. When my cellphone was left in a taxi they helped me contact police and the taxi driver to get my cellphone back. They were very patient and kind. I couldn’t thank them enough.

A marvelous experience and I was extremely impressed by the high-quality services this hotel could provide! Location must be 100 full credits, so close to the West Lake Plaza! Very satisfied with the top roof garden views.

The hotel is in a good location and quite near a subway station. Well decorated with good size room. The cleanliness was very well done, everyday after we return back to hotel for our rest in the afternoon, the room feels so clean and refreshing so we are very impressed with the cleaning staff. One particular staff worth mentioning is Ms.Hai from the morning breakfast restaurant. On our first morning, we came down to the restaurant at almost 10am, it was very crowded but Ms. Hai took care of us very well, got us our table all cleaned up and made sure we have enough food and the items we wanted as the kitchen was slowly closing up for breakfast to end. On our next few mornings, she did the same excellent service for us and we also saw that she took care of many other guests that needed her help also especially the elderly ones. We think Ms. Hai gives her service from her heart so please convey our special thanks to her. However, we find that the front desk staff are not as friendly as they just put on a superficial smile and they don't really listen and want to help you, maybe you should train them more so that they are able give your guests a more sincere service just like Ms. Hai from the breakfast restaurant. We found one interesting feature when we ordered our food online, its being served by a robot who brings the packed food right in front of our door! Overall experience is a good one. Thank you.

I intended to book the cheapest room available however it came to my attention that the available room unfortunately had no windows which i was really hoping to get. But seeing that i was a foreigner and it was my first time, the receptionist was very kind to upgrade my room. Inside the room, there was an appeasing atmosphere and the presence of a bathtub made it even better. During the night, I especially let the curtains wide open because the city view is splendid. If i have the opportunity to visit Hangzhou again, i will definitely book this hotel again.

Well located hotel, walking distance to the lake. The staff are fantastic, giving us directions and walking routes. The breakfast has a wide variety of food and overall satisfying.

在文瀾酒店度過的一晚，讓我感受到了前所未有的舒適與愜意。房間內的裝修豪華大氣，空間佈局合理，讓人感覺既寬敞又私密。尤其是浴室，配備了高級衞浴設施，讓我在疲憊的旅途中得到了徹底的放鬆。酒店的服務更是讓我感動，從入住到退房，員工始終熱情周到，細心解答我的每一個問題。文瀾酒店不僅提供了舒適的住宿環境，更讓我感受到了家的温馨，為此次旅行畫上了圓滿的句號。

The hotel is as good as the pictures in the review. The hotel system is modern. The staff is attentive. The room is clean and fully equipped. However, the bathroom does not have a place to hang clothes. It is a bit inconvenient. I would like to suggest adding more places to hang clothes. Overall, it is impressive. I recommend this hotel.

地鐵來還是推薦D口，這邊路平好走，有個徐志摩紀念館可以順帶走走。AE雖然導航看着更近，也是地鐵站內步行，出來以後是主幹道，步行不便外賣車混路推箱子要小心。 服務：所有前台都很貼心，服務熱情 衞生：亞朵穩定品質 環境：臨立交，但是隔音很好