Hotel berhampiran Wenlan Chamen, Hangzhou

設施：好。我們本來衹訂了一晚，後來直接住了三天。 衞生：非常好。有滾筒洗衣機。工作人員還幫我們晾曬了因為趕博物館預約來不及等洗完再晾的衣服。 環境：清靜，便捷，對面是浙大玉泉校區步行10分鐘可達。出門到馬路左側15分鐘，步行可達越王廟，到靈隱寺步行到植物園也有直達公交。從南京高鐵。到達後，地鐵一直到黃東站轉277公交可達民宿小區的門口。旁邊可以爬山寶石山，直通棲霞嶺，岳王廟，如果喜歡安靜，對夜晚睡眠質量要求高，個人認為甚至比棲霞嶺更好。衹是如果開車來停車可能不方便，還有就是早餐得出去吃。 服務：非常好。老闆姐姐人很好，很細緻周到，得體合度。特別是為不同客人根據情況推薦的出行建議，很實用。我們中午從浙大玉泉校區回來2點過，不好買杭州東站的高鐵票了，就直接地鐵到達紹興，雖然也是2小時多，但沒有耽誤時間，而且涼快，經濟，低碳。

Hotel is very well located to the West Lake. Approx 15 mins walk. It is close to the night market and also a number of food halls. There is a coffee shop right downstairs on the right hand side of the hotel which makes great coffee. There is also 7/11 shop. Metro is also downstairs less than a min walk away. First impression checking in wasn’t great - English on checking in was difficult. Probably due to slight language barrier felt not as warmly welcomed as other hotels. I expect hotels that receive foreigners should have basic level check in. They also were very particular on how who should go into each of the three rooms but I said it we will sort this out between us. After that it was fine we went to our rooms. Rooms are quite outdated and could do with a bit of an upgrade especially with handles coming loose. Rooms come with bath robes, tooth brush, toothpaste, combs, Ted Baker toiletries (shampoo, conditioner and shower gel) and slippers. They also provide water bottles daily and there are ones you can take free as you head out towards the lift which is a nice touch. The hotel housekeeping staff were the best despite language barrier they were very polite, courteous and professional. Very helpful as well. There was a housekeeping lady who came to help us with wifi as we did not have a China mobile number and she also knew we had three rooms booked. She helped with two of the rooms and asked if the other room needed help but they didn’t. There isn’t much of a place where guest can relax as they come back to the hotel. There is a small space on the left hand side as you enter the hotel which has a football table, toy dispenser machines, limited seating area. For anyone who wants good location to West Lake I would say this is it. However I think there are better hotels out there. Closeness to food and restaurants is a bonus. Rooms are clean but could do with an upgrade. It’s weird to have a window in the shower room that is directly onto the room as doesn’t give much privacy if all lights on. Overall 8/10

The.staff here, despite not speaking ANY English were EXCELLENT. They were so helpful, and genuinely tried to make my stay as comfortable as possible.The girl and boy who checked me in did a great job. Room was clean and spacious. Good shower, with plenty of hot water. Bed large and comfortable. AC did leak water into the room a couple of times, do hope that will be fixed. When checking out presented with a snack and small soft toy, a very thoughtful gesture. Would definitely stay here again.

i have used this place for a few years now, whenever i come to hangzhou. the reason is, the location is perfect, only a 5 minute ride from west lake. the price is really reasonable and the design of the rooms is both pretty and unique (they also have additional amenities like a washing machine and small kitchen, plus a seating area and fantastic views of the city). but most of all, by far and away the main reason to come is the staff. it doesnt matter what time of day or night, or whatever the problem or request is, they are only to happy to fix it. being a foreigner, communicating online makes it far easier for me and with their help the whole travel experience is smooth, pleasant and comfortable. i really couldn't praise them enough - fantastic!

I love the place. It is very near to the metro station that link directly to the railway station I was taking. Long the street, there are many shops where I walk walk around and shopping. Further down maybe 10mins walk, there are many shops selling snacks and souvenir stuff. It gets very lively at night. Can walk down even further to get to 大马弄 dama lane for breakfast. There is this 煎饺 stir fried dumplings very nice (泮芳春煎饺) get there early as it will get very crowded. There is another deep fried fish slice is very nice too (大马弄蒋师傅酥鱼) nice too. Overall the hotel is quite good. And if you order delivery, they have this robot to delivery to your room. 👍

Yeah it was good. Amenities close by. Spacious room. It did say that it came with a balcony. However, it didn’t nor did any of the building. This might need to be looked at in the advertising. Not a huge complaint, but obviously if you book a room with one you are expecting one

Biliknya okay, kemudahan mungkin lebih baik. Apabila mendaftar masuk buat kali pertama, anda perlu mendaftar di tingkat bawah dan kemudian naik ke tingkat 18 untuk mendaftar masuk. Abang di meja depan mempunyai sikap yang baik. Saya pergi ke Kuil Yuewang hari ini. Sangat mudah untuk menaiki kereta, tetapi semasa Tahun Baru Cina, kesesakan lalu lintas adalah teruk, tetapi ia berbaloi untuk pergi.

The rooms are very massive which was a huge bonus for my family of four. It was also very nice that they came with afternoon tea breakfast . There was an ample amount of food at breakfast--we did not leave hungry. The location is convenient because the subway is a quick walk. We would definitely stay here again.

I stay at one bed dorm without window room, size 2x5m as showed in trip.com apps. At first this dormitory hotel gave a good impression: its hv many toilets and bathroom, all in quite clean condition, because always have standby cleaning service on shift. But at my last day stay, i don’t know what happen, the aircon in my room not cool at all, even i’d report through hotel’s wechat account, Their amneties is perfect: many hairdryer in bathroom, don’t forget to bring your own bath slippers when staying here. There provide coin washing machine, and there are infuse water, hot/cold water, microwave and refrigerator in the lounge. The only thing that bother me is the carpet inside the lift to hotel is very dirty, but maybe it’s because they share lift with Xintian art&craft garden building.

第一次體驗微信管家服務，真是太方便了！無論是訂餐還是預約叫車，衹需動動手指就搞定了，省時省力。房間乾淨舒適，設施齊全，晚上還能安靜入睡。酒店的服務態度非常好，每位員工都很專業且友善。以後出差一定會再次選擇這家酒店，性價比真是槓槓的！