Hotel berhampiran Zhejiang Yuren College (Southwest to Hangzhou Bureau of Land and Resources), Hangzhou

房間裝修過了以後特別的乾淨整潔也特別的舒適，主要沒有很大的味道，我們也是經常在攜程定製裏的酒店，希望他們2024年身體健康，生意興隆，萬事如意，你希望所有看到這條評論的人都可以開開心心，把每天過好活在當下，就是對自己的負責任兔子愛返福往者福來，我們一起努力。

設施：有內部電梯，房間裏還有吧枱小桌子很方便 衞生：很乾凈沒有灰塵，酒店裡麪很香 環境：很好，周邊還有公園，酒店還有露台很棒晚上可以坐着吹風 服務：曉偉很熱情，有需要會及時回覆

The staff and the service was great! The staff is really welcoming and always willing to help. The location is great, there’s few things to do nearby. I do recommend staying in this hotel.

Pretty nice hotel. Stayed here with my girlfriend for 3 nights. The price is amazing for what you get. Our room was extremely spacious with a huge bathroom and nice king-sized bed. There's plenty of storage space and even a small kitchen in the room. The location is alright, but we weren't trying to be close to the center of Hangzhou anyway, so it was okay for us. The front desk was fairly nice and accommodating. All in all, I would recommend!

去杭州看演唱會離體育場比較近，在他家連住了三晚，前台小哥人挺好的，因為臨近演唱會前一晚，附近酒店都漲價了，小哥給我優惠了點。搞衞生的阿姨也非常熱情，每天出門都和我們打招呼。周圍環境也不錯，地鐵公交都很方便。杭州值得再來。下次再去的話會考慮住這裏

This hotel staff are very helpful and kind I always stay in hangzhou holiday inn binjiang branch first time I stay in this hotel when I checkin I felt may be I choose wrong hotel but after my stay it will be my regular stay hotel I be choose very great service very good staff and very very good house keeping you just tell them once then you will get much better service excellent excellent excellent hotel

房間實景與商家拍圖片的一樣，乾淨，房間夠大，有冰箱。前台和房間客服阿姨都很熱情，還有自助早餐很不錯。有機器人服務。離地鐵口幾分鐘就到，周邊也有公交站牌，和共享單車，出行方便。酒店大堂配有洗衣機和烘乾機，洗衣液，很貼心、周到。酒店對過就是餐飲街（煙火萬塘）。大人孩子都很滿意。酒店門口第一家餐館叫xx大嘴，口味也不錯。

前台小姐姐熱情友善，客房大姐打掃也很熱心，酒店比較老了，不過這個價格可以了，放心沖！

酒店房間很大，靠近地鐵口很方便。小姑娘服務很好。

Dear Trip Manager , Make sure hotel’s top management reads this message . I had checked out around 1.50 pm on 1st then gone to watch hockey match and after match directly drove to Shanghai. After Shanghai around 8.45 pm released I left my & families passport in locker of the wardrobe , locker was left open therefore no password required to open . I immediately called hotel’s front desk first spoke to lady she told exact locatio n of three passports. I waited for 20 minutes then called again this fine spoke to another person “ Wu” , he was more responsive and told he will check and assured to call back but he didn’t call back . I called after about 20 minutes he told he found a gold chain . This my gold chain I asked him again did he find passport he told “ no , think else was found “. Actually he didn’t send anybody to room to check . He lied ! . I told him to check again as I told him exact place of my passport. He said he will get it checked . I waited again for about 20 minutes again and called again spoke to him this time he told that another guest has checked in and therefore they cannot as guest is not in room . He told me to wait until guest comes back . Hotel’s housekeeping staff had found my chain in afternoon while cleaning and gave it front desk . Actually hotel should have called me on mobile immediately but wondering why this such kind of negligence . Absolutely disappointed. We kept on calling a few time until 1.15 am , my wife called atleast 10-15 times . Front desk staff kept on saying cannot enter room as guest hasn’t comeback . Meanwhile I had contacted via your app to three agents they said they will come back in one hour but nobody did …..!!! I had called around 1.15 am to hotel and told them I have no option to call police . Then Wu told he wait for 10 minutes , he called back and told to call police . I called 110 gave full information to police and with 10 minutes local police station called back to verify and after about 10-15 minutes I called Police again they said front desk has found my passports . If front desk had not authority to enter thek should have given option to call police and then they could enter room to search . Untrained unprofessional staff made me suffer for 4 & half ours . I will tell this story to all and will tell to all to never stay in this hotel ever …. Thanks