Hotel Hannover dengan Gim

Hotel ini menghadap ke jalan, lokasinya lebih unggul, terdapat banyak restoran, pusat membeli-belah dan sebagainya. Tidak ada tempat meletak kenderaan. Kakitangan di kaunter penerimaan tetamu hotel akan mencadangkan tempat letak kenderaan. Masa berjalan lebih kurang 5 minit. Semasa wabak, sarapan bukanlah bufet, tetapi agak mudah untuk dihantar ke meja oleh kakitangan perkhidmatan

This hotel is at the central bus station called ZOB which is not the best area in Hannover. It is however very near to the city centre (Hauptbahnhof, Kröpcke). The parking is opposite in a public parking and ther is no direct connection. With a lot of luggage you can face some problems. We read previous reviews that staff is super unfriendly and unhelpful which we can confirm for when we arrived as well as had a question about parking in front of the hotel to load the luggage (advice: don't do it as it is strictly prohibited by the city, but the receptionist did not seem to be bothered by us or our request). However, when we left the hotel an older woman was at the reception and she was super friendly! The younger staff should definitely take her as an example on how to be in the hotel industry. We did not try any food there, so cannot comment on that. The rooms are outdated and only some are renovated, however, there are HUGE, which is a BIG pluspoint for us, especially in December with all the additional presents and what not.

Exterior appearance is dated. Only when I was in room noticed I had been “charged” an EXTRA 50€ per night on the credit card which they described to me as being on an EU initiative. I do not like this practice happening WITHOUT MY CONSENT and that it was not even explained to me at Check in. Had to go downstairs to get TV remote replaced only to go back down later that night because that one was not working either. (btw remote in Hamburg was individually wrapped – here it came with a small pack of hygienic wraps – so much for Covid cleaning). Duty Receptionist/Manager came up and made me feel inferior because it worked for her. Then there is the safe that works when it wants to. I didn’t bother mentioning that for fear of being told off again. Internet – only allowed two of my three devices and it had to be reconfigured every day of my stay. Staying in the Hamburg Courtyard I had none of these problems. Good large room with my lake view being excellent (despite the torn mosquito netting on the opening window). (I fully appreciate requests cannot always be met but the hotel was not full and they consider 3rd of 5 floors as high). Furniture and carpeting very dated. The electric switches had a mind of their own. Excellent bathroom very hot water, good towels. Bed very comfortable with very good assortment of pillows. Easy chair and table NOT good for working on (unlike Hamburg). Clearly resting on its laurels with proximity of Arena next door and the lakeside location. Personally I would not recommend this hotel purely on the basis that it seems to be living in the past. It needs a lot of care and money spending on it. Apparently this is a “franchise” hotel – it creates a bad impression of what Courtyard can do (see my Hamburg review).

I have stayed here because it is convenient to my work location and I just needed to stay one night. The hotel is not that easy to reach by public, only connections are with bus. If you need to go to the city center it’s not to stay here. What I liked is that there is a large park just around the corner named Eilenriede. Good for morning and/or after work runs. The hotel itself is very run down. The size of the room is good but the interior is old and some stuff need replacement. There were large stains on the carpet and you don’t even want to walk without socks or shoes there. My room was more to the back of the hotel, unfortunately there is a big construction side behind the hotel and they started working at 6.30. I had the window open to get some fresh air and was waken-up by this noise. In terms of loyalty I am platinum member with Wyndham and as I can say there was no recognition at all. Even points were not credited automatically and I had to request it. I know they had my membership number as it was printed on the registration paper I had to sign. Breakfast was not used so I can not say anything about this.

We spent one night in this comfortable hotel just outside Hannover central station (10mins walk). Being HHonors Gold member, we were provided with a room upgrade to a nice, large and quiet room. The room and bathroom were very clean, but felt a bit dated, so a renovation would be very welcome. We are also not big fans of showers in a bath-tub, so a nice walk-in shower would have been better. Staff at the hotel were friendly, helpful and professional. Breakfast was good as well, with a good choice of food and drinks, although it did get very busy after 9:00am. We would consider staying here again when next in Hannover, especially if the hotel is renovated.

Das Einchecken war sehr freundlich und es standen Äpfel und Erfrischungen in der Lobby. Ebenfalls gibt es zum Shuttleservice zum Flughafen nur Positives zu berichten, pünktlich und hilfsbereit. Vom Zimmer hätte ich mir mehr erwartet. Es ist geschmackvoll und praktisch eingerichtet und sehr geräumig und absolut sauber. Allerdings frage ich mich, warum es kein ”helles” Licht gibt. Die Lampen im Zimmer werfen nur dunkles indirektes Licht. Es war nicht möglich das Zimmer hell zu erleuchten. Das schlug ganz schön aufs Gemüt. Der Schalter zwischen Nachttischlampe und Leselampe war defekt, also gar nicht vorhanden, nur das Innenleben war sichtbar, was ich für gefährlich halte. Zwar wirbt das Leonardo mit schallisolierten Fenstern. Ich konnte keinen Unterschied zu normal verglasten Fenstern feststellen und es war unglaublich laut in der Nacht. Hinzu kam noch die Hellhörigkeit, so dass wir die Fernseher, Toilettengeräusche etc. der Nachbarzimmer gut hören können. Einen Wasserkocher wie in der Zimmerbeschreibung angepriesen, gab es bei uns nicht. Nur eine Kapselmaschine stand zur Verfügung. Damit mussten wir für unseren Tee das Wasser bereiten und somit schmeckte der Tee nach Kaffee. Auch sehr schade, dass nicht auf Nachhaltigkeit geachtet wird und tatsächlich noch Kaffeekapseln angeboten werden. Für eine Nacht, um zum Flughafen zu gelangen, ist es OK. Einen längeren Aufenthalt kann ich nicht empfehlen.

We went for a 50 year bday...what a mistake..we had been 2 x and I especially chose this hotel on the way to Denmark because i knew it..arrived in hotel late...got a room on 1 st floor no airco and fridge not working. Called reception. Answer: our technical team hasn't reported anything.. airco working fine...my answer : but I am telling u it doesn't work...1 collegue came to say come to reception and chg room this colleague very friendly. second person saying ur room is fine....we go down and got the most unfriendly and rude receptionist I have ever met. I have worked in several hotels as a receptionist so I know really well what this work is all about..but this guy...I reserved this hotel making a detour on our route to Denmark but had I known I would never have done this I paid for a superior room..no airco no fridge..was transferred with rolling eyes and shaking head into room with huge lump of hair on floor dirty bathroom glass and had to go back to rude receptionist to get bed done for my child who had just had operation and wasn't feeling well..we have been staying in a lot of Novotel hotels..london paddington Hammersmith hannover brussels...but this leaves a very bad experience and I am so sad I chose this hotel for such a special occasion.

We stayed there a week during a trade show. On *********** I saw there by chance room prices above 1000 €. What do you get for it ? The rooms are top notch, comfy beds and nice bathrooms. We checked in on a Sunday evening and found out that our room ( 3rd floor) did not have internet. We informed the staff at check in, who reluctantly said they would fix it. We told them again on Tuesday evening, having in the meantime met some of our neighbours also sitting on the stairs for getting internet. Needless to say that even on Friday when we left nobody had fixed it. I talked about it at check-out, no apology ,nada. Breakfast is the slowest I have ever seen. When I ordered some fried eggs I was told that this would take 20 minutes. In general the staff at breakfast showed their incompetence also at other tables. Some people waited 30 minutes for their scrambled eggs During the week we entered the hotel restaurant one evning at 20:25. It was empty and a pretty arrogant maitre told us ”everything is reserved”. We found a good Italian restaurant nearby. When we returned at 10 pm we heard from collegues in the bar, that nobody had eaten there. He succeeded avoiding servicing cutsomers The only highlight in customer service in this hotel is the small bar. The long time bar chief is very friendly and fast, he makes you feel at home.

Good beds, functional hotel. No shampoo or any of such in the bathroom (take your own). The breakfast was below expectations, but pricy. The first morning we had our breakfast at 9 am, that was obviously too late, since there was no vegetables at all anymore. Also many other things were gone. The second morning we had the breakfast at 7.45 am, but it did not get much better. I would have expected jus d'orange (both mornings not at all), fried eggs or soft boiled eggs (both mornings not at all), and a bit more choice in bread. The hotel has their own parking lot, which is a plus if you have a car with you.

The location of this hotel is excellent for getting out and about. We stayed here for the Christmas markets and they where only a 10 minute walk away. We didn't eat in the hotel but we used the bar every night and it was great!! The check in was easy and painless and we were welcomed by polite and friendly staff who took time to explain everything. Room was okay as rooms go it had it all, was well equipped and clean, towels were changed for the whole five nights that we were there. To get to the train station from the airport is easy just a train ride away, then a taxi costing just 8 euro's. Our intention is to return to Hannover again for the Christmas markets next year and we will stay here again. All in all we had a great short city break made easier by the great staff and the hotel it's self.