Hotel berhampiran Hannover Anderten-Misburg, Hannover

An der Rezeption wurden wir sehr freundlich empfangen. Der Wunsch ein Taxi zu bestellen wurde sofort erfüllt. Zimmerservice wurde von uns nicht gewünscht, in warmen Monaten sollte trotzdem der Papierkorb sowie der Hygieneeimer geleert werden. Außerdem sollte man darauf achten das ausreichend Hygieneartikel wie Toilettenpapier vorhanden sind. Wir waren zu viert im Zimmer. Am letzten Tag war das Toilettenpapier alle.

I have stayed here because it is convenient to my work location and I just needed to stay one night. The hotel is not that easy to reach by public, only connections are with bus. If you need to go to the city center it’s not to stay here. What I liked is that there is a large park just around the corner named Eilenriede. Good for morning and/or after work runs. The hotel itself is very run down. The size of the room is good but the interior is old and some stuff need replacement. There were large stains on the carpet and you don’t even want to walk without socks or shoes there. My room was more to the back of the hotel, unfortunately there is a big construction side behind the hotel and they started working at 6.30. I had the window open to get some fresh air and was waken-up by this noise. In terms of loyalty I am platinum member with Wyndham and as I can say there was no recognition at all. Even points were not credited automatically and I had to request it. I know they had my membership number as it was printed on the registration paper I had to sign. Breakfast was not used so I can not say anything about this.

Das Hotel ist im großen und ganzen zu empfehlen. Betten, Bad sowie das gesamte Ambiente sind stimmig zueinander. Das Frühstücksangebot ist reichlich aber nicht überladen. Auch das Personal ist sehr bemüht und freundlich! Kritik gibt es an der Sauberkeit um und im Hotel. Draußen liegt fast überall Müll und die Scheiben sind schmutzig. Auf dem Zimmer sieht es Oberflächlich sauber aus. Allerdings beim Blick u.a. auf den Klorollenhalter der im Staub versinkt aber auch die Spiegel die noch Streifen aufweisen, Edelstahlapplikationen die bunt sauber sind......... Das Waschbecken lief nicht bzw sehr langsam ab. Ein Zimmertausch wurde uns angeboten. Es herrscht Handlungsbedarf. Da sind wir anderes gewohnt. Schade

Lots of good points to the hotel Superb room! really large, well equiped, very quiet being in the roof! really comfortable beds - slept very well. Bathroom fine but a bit dated, and the shower flooded the bathroom floor however hard we tried to stop it! Breakfast was good - varying selection of all manner of fruit, cereals, yoghurts, breads, pastries, cold cuts. Hot food station too. Really enjoyed our breakfasts! The reception staff were SO helpful especially Nandi - hope that's right... went out of her way to book us on a tour to the fabulous World of Kitchens Museum (HIGHLY recommend this museum) to tell us how to get from A to B... saved us a lot of money by telling us about 'group' tram all day tickets too. Tram station 2 minute walk from the hotel but easy 45 mins walk to centre of town which we did a lot. Can walk back via the park too! BIG down side....NO provision for evening food bar room service.. .well if they condescend to actually give it to you! We arrived Monday afternoon......Monday Pelikan Bar closed (unless a smoker, stench inside prevents non smokers going in it!) Monday 12 Apostel restaurant closed too - rest of the week it was doing Xmas parties so not open to hotel guests! The Stromboli restaurant 5 minute walk was really good for Monday but fully booked for the rest of the week!!!!! We saw THREE other guests getting 'room service' served in the reception area as we sat there talking (we don't go on holiday to eat room service nightly in our room!) so, seeing a good looking club sandwich being served we asked the waiter if we could order the same. Yes, he said... he started to take the order, suddenly said... Oh I can't multi task, I can't do this, sorry, you must go to the Pelican Bar instead and walked off!!!! we were furious! So for the rest of the week all 4 of us ate at the Xmas markets and had a far better choice of food, served piping hot by happy people glad to have our custom and money! I told reception what has happened... I asked to speak to a duty manager or manager.... no duty manager, hotel manager in Munich... so I asked who was in charge... 'a good question' was the answer... I gave up! We of course wont be going back to a Sheraton, this is our second below standard stay in one of their hotels. There are plenty of other great hotels who know how to treat their guests properly!

Location is convenient: you can walk from Hauptbanhof, you can walk to Old Town and to many Tourist points of interest. I think it is no more than 15 minutes walkin and the way is easy to walk even with heavy luggage. Check-in experience was perfect: the man in charge was very kind and helpful. Even if our room was not ready (it was earlier than check-in time) he gave us several helpful suggestions about Christmas markets. We found Hannover a beautiful place, more beautiful than it is said. The room was very comfortable and , again, having a problem with the shower, someone from the staff immediately helped us. Breakfast was great: plenty of choices and you can make up to make a healthy one. Great! The only down was the Restaurante: first time, at lunch, the young lady in charge was very helpful and the soup though a quite small portion was delicious. Dinner was completly different: the man who helped us did not bring us bread, though all other tables got it. It was impossible to get a slight variation on one of the dishes and, finally, we ate what we could. We ordered parmesan for the pasta and he never brought it to us. When we finally pointed out that everything had not been to the expected level, he was not very receptive nor offered an apology. The next day the attention improved a little but, definitely, they catered much better to the German speakers, at least it was what we felt. Menu do not offer many possibilities but the place is pleasant and the Christmas decoration was beautiful. Fitness center though not very big is OK. A place to have in mind when going to Hannover.

Good beds, functional hotel. No shampoo or any of such in the bathroom (take your own). The breakfast was below expectations, but pricy. The first morning we had our breakfast at 9 am, that was obviously too late, since there was no vegetables at all anymore. Also many other things were gone. The second morning we had the breakfast at 7.45 am, but it did not get much better. I would have expected jus d'orange (both mornings not at all), fried eggs or soft boiled eggs (both mornings not at all), and a bit more choice in bread. The hotel has their own parking lot, which is a plus if you have a car with you.

Unkomplizierter checkin und die Koffer konnten untergestellt werden. Nette Rezeptionisten. Modernes Zimmer, gemütliches Bett und ausreichend Platz. Netter Ausblick im 8. Stock Tolles Frühstück. Hab mich sehr wohl gefühlt.

Sind um 13.00 im Hotel angekommen. Zimmer war schon frei (sonst hätten wir nur die Koffer abgestellt) allerdings hat man uns zehn Euro pro Stunde für früheres Check-in berechnet, also zwanzig Euro zusätzlich. Unpassend und unüberlegt: würden alle Anreisenden um Punkt 15.00 einchecken, käme Stress auf. Außerdem haben wir umgekehrt keine Rückerstattung erhalten, obwohl wir schon 1,5 Stunden vor Termin ausgecheckt haben. Lage toll, sehr zentral. Zimmer wirklich wirklich richtig Mini klein! Waschbecken im Schlafbereich, keinerlei Privatsphäre. Frühstück klasse.

The location of this hotel is excellent for getting out and about. We stayed here for the Christmas markets and they where only a 10 minute walk away. We didn't eat in the hotel but we used the bar every night and it was great!! The check in was easy and painless and we were welcomed by polite and friendly staff who took time to explain everything. Room was okay as rooms go it had it all, was well equipped and clean, towels were changed for the whole five nights that we were there. To get to the train station from the airport is easy just a train ride away, then a taxi costing just 8 euro's. Our intention is to return to Hannover again for the Christmas markets next year and we will stay here again. All in all we had a great short city break made easier by the great staff and the hotel it's self.

This hotel is at the central bus station called ZOB which is not the best area in Hannover. It is however very near to the city centre (Hauptbahnhof, Kröpcke). The parking is opposite in a public parking and ther is no direct connection. With a lot of luggage you can face some problems. We read previous reviews that staff is super unfriendly and unhelpful which we can confirm for when we arrived as well as had a question about parking in front of the hotel to load the luggage (advice: don't do it as it is strictly prohibited by the city, but the receptionist did not seem to be bothered by us or our request). However, when we left the hotel an older woman was at the reception and she was super friendly! The younger staff should definitely take her as an example on how to be in the hotel industry. We did not try any food there, so cannot comment on that. The rooms are outdated and only some are renovated, however, there are HUGE, which is a BIG pluspoint for us, especially in December with all the additional presents and what not.