Ulasan Wyndham Garden Hanoi

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your exceptional feedback! We are thrilled to hear that you enjoyed the spacious and breathtaking room, as well as our outstanding service. Your recommendation means a lot to us, and we are delighted to offer a little luxury at a good price.We look forward to welcoming you back to Wyndham Garden Hanoi and providing another memorable stay.Warm regards,Hotel Management TeamWyndham Garden Hanoi Hotel

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing your feedback about your recent stay with us. We apologize for any inconvenience caused by our hotel's distance from the touristy area. While we do cater to business travelers due to our proximity to the convention center, we also welcome leisure travelers and strive to provide excellent service to all our guests.We are glad to hear that our staff, particularly the young gentleman who arranged your Grab transfer, was helpful and attentive to your needs. Your kind words will be passed along to him and the rest of our team.We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,Wyndhamgarden team

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the disturbances you experienced due to the noise from the road and the soundproofing issues in your room. Ensuring a restful stay for our guests is our priority, and we regret that we did not meet your expectations in this regard.Please rest assured that we will review the soundproofing in the rooms facing the road to improve the comfort for future guests. Should you choose to stay with us again, we would be happy to arrange a room in a quieter area of the hotel to provide you with a more peaceful experience.We appreciate your feedback, as it helps us improve, and we hope to have the opportunity to better serve you in the future.Wyndham Garden Hanoi Hotel Management Team

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your wonderful feedback! We are delighted to hear that you had a super good experience at our hotel and that Tuan and his team at the desk were super helpful. It's great to know that their service left a positive impression on you.We look forward to welcoming you back in a few days for another enjoyable stay.Warm regards,Hotel Management TeamWyndham Garden Hanoi Hotel

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing your positive feedback about your stay with us. We're delighted to hear that you had a great experience and found our services and facilities to your satisfaction. Our team works hard to ensure every guest feels welcome and comfortable, and your kind words are a wonderful acknowledgment of their efforts.We look forward to the opportunity to host you again in the future and continue to provide the high standard of service you've come to expect. Thank you for choosing our hotel, and we hope to see you again soon!Warm regards,Hotel Management TeamWyndham Garden Hanoi Hotel

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay and found our hotel to be nearly 5-star quality at 4-star prices. It’s great to know that you appreciated our cleanliness, services, friendly staff, and breakfast layout.We look forward to welcoming you back to Wyndham Garden Hanoi in the future.Warm regards,Hotel Management TeamWyndham Garden Hanoi Hotel

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for your kind words! We are delighted to hear that you enjoyed the clean and pleasant environment of our hotel. It means a lot to us that you would choose to stay with us again on your next visit to Hanoi.We look forward to welcoming you back to Wyndham Garden Hanoi in the future!Warm regards,Wyndham Garden Hanoi Hotel Management Team

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing your feedback about your stay at Wyndham Garden Hanoi. We are delighted to hear that you had a generally positive experience and found our rooms spacious and clean. It's great to know that you were satisfied with the overall service and communication with our English-speaking staff.We appreciate your understanding regarding the limited food options and the lack of a nearby mini-mart. Your feedback is valuable, and we will consider it as we strive to improve our guest experience.Thank you for choosing us as your top choice when staying near Ha Dong. We look forward to welcoming you back in the future.Warm regards,Hotel Management TeamWyndham Garden Hanoi Hotel

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your wonderful feedback. We are delighted to hear that you found our hotel to be top-notch with a good location, reasonable price, and suitable for a short stay. It's great to know that you appreciated the cleanliness of our facilities.We look forward to welcoming you back to Wyndham Garden Hanoi for another pleasant stay.Warm regards,Hotel Management TeamWyndham Garden Hanoi Hotel

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your feedback. We understand that our location being a bit far from the city center may have posed some inconvenience during your stay. We strive to offer a tranquil and comfortable experience away from the hustle and bustle, but we recognize the importance of easy access to city attractions.For your future visits, we'd be happy to assist with transportation options that can help make your journey to the city center more convenient. Additionally, we offer information on local attractions that may be closer to the hotel, ensuring you still have a fulfilling visit.We appreciate your understanding and hope to have the opportunity to welcome you back, making your next stay even more comfortable and accessible.Warm regards,

Jawapan daripada Pihak Penginapan: Dear Valued guest ,Thank you for your review of Wyndham Garden Hanoi. We are so happy to hear that you had a good experience with us. Your feedback is a great motivation for our staffs to continue to deliver best services to our customer.Again, thank you for choosing us and looking forward to welcoming you back very soon.Best regards,Tan Nguyen (Mr.)Front Office Manager

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for your feedback! We’re glad to hear that you found our hotel nice and enjoyed the breakfast. We understand that the distance from the airport might be inconvenient, and we appreciate your understanding. We hope to have the opportunity to welcome you back for another stay in the future!Warm regards,Wyndham Garden Hanoi Hotel Management Team

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your review of Wyndham Garden Hanoi. We are so happy to hear that you had a good experience with us. Your feedback is a great motivation for our staffs to continue to deliver best services to our customer.Again, thank you for choosing us and looking forward to welcoming you back very soon.Warm regards,Hotel Management TeamWyndham Garden Hanoi Hotel

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to provide us with your feedback. We are deeply concerned to hear about the hygiene and cleanliness issues you experienced during your stay. Please accept our sincerest apologies for any inconvenience this may have caused.At Wyndham Garden Hanoi, we take cleanliness and guest satisfaction very seriously. We would greatly appreciate it if you could share the video you mentioned. This will help us investigate the matter thoroughly and take corrective actions.We are committed to reviewing and improving our standard operating procedures to ensure that such issues do not recur. Your feedback is invaluable in helping us enhance our services and facilities.We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.Warm regards,Hotel Management TeamWyndham Garden Hanoi Hotel