Ulasan Ambassador Hanoi Hotel & Travel

太坑了，對中國人太不友好了，又小，又臟，床單都不知道洗沒洗，很重的香水味！條件相當於鄉鎮小旅店，十五元一晚的那種！

Sheets felt damp and mold in the bathroom. Great service and location but very very tired. Needs a revamp.

Basic sanitation was not provided. Shower heads didn’t work. Bathroom overflow when showers. Dirty and smelly room. Construction nearby throughout the night. Checked out after one night.

Mai is the best. Very friendly and helpful. All the staff also friendly and helpful.

Great location in the heart of old quarter. Super helpful and friendly staff

Excellent location. Staffs were friendly. The family room and big and roomy. I would recommend to my friends.

체크인 전에 왔더니 짐 보관 잘해주시고 서비스 좋고 친절하십니다. 방도 넓고 좋았어요!

The building construction next to hotel kept us all up throughout the night with the banging and cementing It was horrible experience.

隣の工事の騒音が昼間ずっと続いた。最終日は夜中も。工事現場側に面した窓は開かず、実質窓なし。冷蔵庫故障。ベッドジメジメ。

I had the worse experience with this hotel, after staying in various hotels in my 4 weeks of travelling in Vietnam. At reception i was made aware that it was my lucky day that they still had the room booking for me as booked by third party, they don't trust even though they had my card details As i entered the hotel, awfully, musky smell hit me.small staircase to 4 floor and no help, both shower heads broken, waster going every where in the bathroom, musky bedsheets. I have stayed at many hotels on Vietnam as mentioned before but this experience was one to forget! I don't know why it was given i think the rating was 9. I'm getting it completely wrong or the reviews are not genuine

비가와서 인지 곰팡이 냄새가 나고 방에따라 모기도 많습니다. 방에 창문이없어 답답하기도 합니다. 그리고 아직옆건물 공사중이라 씨끄러워요

很吵 隔壁在裝修 早上8點左右開始裝修的聲音吵到不行 ，一直到晚上18點多 然後半夜2點~3點多也吵到睡不着，卧室很黑，沒有光線，安排換的房間爬的是樓梯， 前台服務一般就是有問有答的那種了，應該算比較後悔定了這個酒店，主要還一次性定了2天，本來一看到房間就想退了，攜程又顯示不能退房，反正最差的一次體驗了 有錄了在卧室聽到的裝修聲，但是上傳不上來 不知道為什麼，

酒店位置好，周邊好吃的很多。房間也還可以，前台英文超級好，服務熱情，老闆娘挺會做生意。 可惜住的幾天在裝修，早上6點就開始敲敲打打稍微影響體驗。 而且前台一直説我是agoda定的，查了agoda也確實比攜程便宜一些，衹怪定的比較倉促，被中間商賺了差價也沒辦法。。

Of all the places I stayed in my travel, this got to be the worst customer services. The reason I stay here was at my sister recommendation which I will share with her my experiences. Although I didn't expect the hotel to be what I'm used to staying booking through Hotel.com, the place was acceptable for the night. However, when we booked for a bus ride to Sapa, the clerk was more than happy to help us. However, what I learned on my bus ride after talking with other passengers on the bus was that he charged my group almost double what other passengers paid. Granted the amount is not much as everything is cheap even what we paid for the tickets, however, since the advertisement on the hotel state that they arrange for transportation at the cheapest prices which I take their words for, I learn that the employee that arrange for the tickets does not have any integrity and leave me a with a bad taste for the hotel. I would definately no recommends any one to stay there in Hanoi.