Hotel dengan Pengambilan dari hotel di Hanoi

Good Points -Customer Service from front counter are superb with friendly communication -Chambermaids are pleasant and well verse on their job - Good facilities with swimming pool, gym room, table tennis, pool table -Fully equip like hardware cutleries, washing machine, hair dryer & toiletries -Negative Points -Shower water pressure low with inconsistent cold & hot -Dressing table alignment need to rectify properly with using strong metal support L-shape below as to prevent leg injury to any staying guests as shown on picture. anytime the wood base might drop and injure in-house guest legs

This hotel is good and staff also kind but breakfast system not good. If you food lover then never select this hotel. Because there is not buffet system.

We stayed in the Hanoi Marvellous last weekend in interconnecting rooms. There are only 2 rooms on the 8th floor so we had the floor to ourselves. Our stay was excellent. The location is very central to the lake and the centre of the city. The staff are extremely helpful and give excellent information about places to see, transport etc. The rooms are large and very clean and the bathrooms are well appointed. The beds were very comfortable. The breakfast is excellent with plenty of fruit, breads, cereal, yogurts, juice etc as well as cooked eggs. The staff go above and beyond to offer help and hospitality. I would highly recommend this hotel and would definitely stay here again.

Score 11/10! Very good experience that over my expectation! The most impressive part of the whole stay would be the sincere service from the front desk! From the very beginning their service would surprised you~ the Doorman welcomes you with a very good smile and help you deal with luggages. Welcome drinks serve while waiting for the check-in. After that a very handsome front-desk officer--Yu, help us introduce nearly every attraction of Ha Noi and famous restaurants as well. Sincerely thanks to Yu's kindness and assistance(also free room upgrade~). Also the infrastructure of the hotel is satisflying, from the roof bar, you can see the sword lake and also the most central view of old quarter. Breakfast with nearly 5-star standards. Highly recommend for tourists visiting old quarter!

Aira hotel is a beautiful and outstanding hotel with a location at the border of the old quarter, next to the old train attraction to visit and few minutes walk from the other main monuments to visit. So it will depend on what you really want. Be where everything is happening so in the heart of the old district or at the border where it will be a little more peaceful. Regarding the hotel the staff was amazing and very helpful. The room was clean but unfortunately the bed was a bit small and my partner did not sleep well … having his feet literally out of the bed but this problem is not in all rooms. The breakfast was nice but will be great to add some more choices. The gym was ok but lack of some equipments to make it proper. The pool looked ok but too cold to be used right now for me. The design and the look was stunning. The staff from the restaurant, cleaning, lobby were all kind and nice. I was mainly happy about this choice.

The hotel was stunning and the staff were overly friendly. The room was clean and best bed/mattress ever!!! A little disapointed as we had booked the Chic Deluxe Room which on the site shows there is a window with a view and a beautiful bathtub, however we got a room that had no bathtub and the window was just pretend with the view of the side of the building. When we checked in and realised it was too late and not worth mentioning as we were only there one night. Other than that, couldnt fault the hotel

I had less than 24 hours in Hanoi therefore location was crucial. This place is perfect. On a quiet little street in the heart of everything which couldn't be more perfect. Lily is amazing! So so helpful. Room was perfect with super comfy bed. So clean and cosy. Shower was lovely and hot too. At such a cheap price, insane!!! What more can you ask for!! Xx

All very good. Excellent service. Lovely people. They went above and beyond to make me feel special. Mymy found what airline I was flying on internally when my travel agent failed to do so. The girls in the restaurant know how I love my eggs. They had unexpectedly run out of gas and had a fresh bottle coming ”any minute”. I poked my head in the kitchen and the chef was standing over a boiling pot holding the egg pan. THAT'S CARING.

We stayed at this hotel for two nights and then returned for one night on the way to Danang. The rooms were great value, clean and spacious,friendly service . They arranged our day motorbike and transfer to Sapa. We would stay here when ever we come back

Room was clean. Water heater worked well & was hot. Quiet location. Front desk staff and porter spoke good English. Everyone was helpful & pleasant. Food at restaurant is very reasonable and delicious. Good spread for breakfast buffet . There’s a freshly make to order egg station. Walkable distance to Lake , Old city Gate , Old Quater & Long Bien Bridge.