Hotel Quan Hai Ba Trung di Hanoi

It was great to stay. Infront of the apartment, there is big shopping mall. And apartment is big and comfortable and feel safe. AC works good and nice speed wi-fi, the room condition was good. One use products are ready, toilet paper, one use tooth brush and paste. Host is very kind and contact also very fast. If you booked and hard to find the accurate address, contact to host. I think next time, I will stay here more. Xin Cám ón.

They recognize themselves as Hotel but its not , this is more like a homestay provider with unfriendly attitude (specifically young lady manager) and definately not professional hospitality service (all staff and managers are family member living there or what else … not really sure). At the day we checkout, they check out for such a 15 minutes and blaming us for the cause of flaws on pillow cover (dirt, paint… not sure) which we absolutely cannot make it as the flaw stays not at the side that our head lay up on! And no food or drink we brought up on bed also. This kind of the trick of them to charge more on us because we dont do booking directly via owner (Young lady here keep telling us to book the room with their own to gain better offer). Never comeback , super poor experince! Họ tự nhận mình là khách sạn nhưng thực ra không phải, đây giống như một nhà cung cấp homestay với thái độ không thân thiện (đặc biệt là cô quản lý trẻ) và chắc chắn không phải dịch vụ khách sạn chuyên nghiệp (tất cả nhân viên và quản lý đều là thành viên trong gia đình sống ở đó hay sao… không rõ lắm). Vào ngày chúng tôi trả phòng, họ kiểm tra trong vòng 15 phút và đổ lỗi cho chúng tôi về vết bẩn trên vỏ gối (bẩn, sơn… không rõ) mà chúng tôi chắc chắn không thể làm ra được vì vết bẩn không ở phía chúng tôi đặt đầu lên! Và chúng tôi cũng không mang đồ ăn hay thức uống lên giường. Đây là chiêu trò của họ để tính thêm phí vì chúng tôi không đặt phòng trực tiếp với chủ (cô gái trẻ ở đây liên tục bảo chúng tôi đặt phòng trực tiếp với họ để nhận ưu đãi tốt hơn). Chắc chắn sẽ không quay lại, trải nghiệm cực kỳ tồi tệ! 他们自称是酒店，但其实并不是，这更像是一个提供民宿的地方，态度不友好（尤其是年轻的女经理），绝对不是专业的酒店服务（所有员工和经理都是住在那里的家人，或者是什么……不太确定）。 在我们退房的那天，他们检查了大约15分钟，并把枕套上的瑕疵（污垢，油漆……不确定）归咎于我们，而我们绝对没有造成那个瑕疵，因为瑕疵不在我们头部放置的地方！而且我们也没有带任何食物或饮料上床。这是他们的一种手段，想要额外收费，因为我们没有直接通过老板预订（这位年轻女孩一直告诉我们直接通过他们预订可以得到更好的优惠）。 绝对不会再回来，极差的体验

I planned to stay in Hanoi for 7 days, and initially booked a 3-night stay at this guesthouse, unsure if it would be suitable. After arriving, I was very pleased and immediately added 4 more nights. First, this guesthouse belongs to a hotel of the same name, so the standards are very high. It's clean and hygienic, much like some hotels in Japan and Europe. Although small and charming, it has everything you need, and the bed and sheets were very comfortable. Second, it's only a 10-minute walk to Hoan Kiem Lake, and the surrounding commercial activities are naturally very developed—you name it, it has everything. The young lady, Jun, who manages the guesthouse, is also very professional, speaks excellent English, and is working hard to learn Chinese. A perfect score is a must!

🌟🌟🌟🌟🌟 A truly satisfying stay! Choosing this hotel for my trip to Hanoi was definitely not a disappointment. First off, I have to commend how incredibly clean and tidy the room was. It was spotless, and even the small details were handled with care, making for a very comfortable and reassuring stay. The bedding was soft, and the air conditioning worked perfectly, allowing for a good rest even in the hot weather. Secondly, I must give a special shout-out to the breakfast – a wide variety of options, a great mix of Asian and Western cuisine, and new dishes every day. Whether it was the local pho, baguettes, or fresh tropical fruits, everything was delicious and completely exceeded my expectations. Starting the day with such a good meal really put me in a great mood. The front desk staff were also very friendly, communicated fluently in English, and were proactive in helping answer all sorts of questions. All in all, this is a hotel with excellent value for money. If I come back to Hanoi in the future, I wouldn't hesitate to choose it again. Highly recommended!

Booked for 2 night stay. Checked-in almost at midnight hour. Hotel staff was quick to unload and carry up my luggage. The check-in process was smooth and fast. The size of the room booked was 25sqm. A very good size. King size bed. Mattress was a bit hard. Large bathroom but water pressure was a bit low with water heater turned on. Breakfast selection was good. Had breakfast for only one morning. Did not make up of the rest of the facilities such as swimming pool and sauna.

The hotel is good. I come to Hanoi a few time for work and every time I stay in this hotel. I feel comfortable.

Want to highlight the location is super convinent, great community which has many restaurants/supermarkets/coffee shops/mall/hospitals/pharmacies… really can stay inside, no need to go out. And the owen is very nice and can solve my problem efficiently. Very recommend family, friends or even alone to live. Must boking again next time!!

The hotel is provided exceptional service, offering complimentary amenities such as adapter borrowing, fantastic breakfast and complimentary room upgrades upon availability (by using Trip.com). While the hotel is located a 20-minute walk (or a 5-minute drive by Grab) from the lake (old street), its attentive hospitality and thoughtful conveniences ensure a comfortable and memorable stay for guests.

Super large space! It's really a super light-transmitting balcony! The bed is soft and comfortable, the Samsung TV with mobile phone is awesome, the kitchenware is complete and long-term guests are welcome to cook. The bathroom is a little small and the hot water is not hot. The toilet paper can be replenished.