Hotel berhampiran Maison Centrale, Hanoi

Despite an unpleasant check-in process due to mistakenly booking a room without a window, and spending a couple of hours trying to change the reservation through trip.com without success, my stay at the hotel was very comfortable. The staff is well-trained, the rooms are clean and cozy, and the breakfast is excellent. The service is top-notch, truly five-star level. I highly recommend this hotel.

the hotel offers a charming blend of historical ambiance with well-maintained facilities that don’t feel outdated. The rooms are beautifully decorated, and the staff are incredibly helpful, though sometimes their attention to detail can feel a bit too much. The breakfast is a highlight with a great selection of delicious food—absolutely loved it. I would definitely stay here again if I return to Hanoi.

Although the hotel is 5 star, the facility is not up to 5 star level. The rooms are old, plaster on walls is coming off, bathrooms a bit yellow molded, all in all by far not 5 star level. Be aware that some rooms have a single connecting door, this is a massive sound problem when loud kids are playing next door... My real windowroom had view of an inside building airshaft and on the other side a fire escape installation. Do not expect any view, just some daylight. Service level is impeccable, staff is doing it utmost best to compensate. I got a big rebate (before staying) from trip.com, so all in all, value for money was ok-ish.

Very nice boutique hotel in the middle of the Old quarter near shops and restaurants. Staff were very friendly and helpful. They really go out of their way to help you as needed. The rooms are clean and the beds are comfortable. Great air conditioning. Breakfast was very good and a lot of choices. It is buffet style and you can also order different foods like Pho, banana pancake, Vietnamese egg rolls and so much more.

Hanoi is a great destination for anyone interested in far East. Its history, beautiful nature, and wonderful people offer travelers a wonderful experience. Our hotel made the experience far more enjoyable and memorable. La Siesta is in a great location to get a good sense of daily life in Hanoi. I suggest getting a room with balcony if you can. The breakfast is elaborate with many options to choose from and rooms are quite clean. There is also a good size heated pool though I would have liked it a bit warmer. But the best part of our stay at the hotel, was the staff. Everyone was so welcoming and greeted us with a smile every time. If we needed to find a place to see, they would take time to look and share their suggestion. For us, with no prepackaged travel plan, this was great. They arranged some of the activities for us and they all turned out great. The food tour is a must with a knowledgeable tour guide. The hotel arranged the entire thing. I would certainly go back.

Amazing stay at this small hotel. Hotel is new and clean. The bed is unbelievably comfortable and hotel provided four fluffy pillows (which is rare because normally it’s just two flat ones). Sometimes we came back to take a break and ended up falling asleep because it was too comfortable. All basic amenities were provided and we also requested for laundry to be done for a fee (50k per kg) and it was done within a day. Location is great with lots of food options!

Nice and new. Clean. Great service from reception and bell boys. Breakfast was good. Used the spa services and it was fine but the massueses were quite rude with their comments and said inappropriate things to my partner in front of me, quite unprofessional. It's their job to provide a service and nothing more. The wait staff in the restaurant serving breakfast were efficient but a little unprofessional as when it hit 10am (when breakfast stopped) they were celebrating amongst themselves. I can understand Vietnamese and perhaps they thought I couldn't understand. I found this to be quite unprofessional, maybe my expectation that they should do their job quietly and efficiently was too much. They also moved me to another table for their convenience as the table I chose to sit at would have been more work for them to clean. I asked why they moved me, when I came back from getting my food, and the reply was that they wanted me to enjoy the view out of the window. This was a blatant lie as my original seat had a better view and was already by the window, I could only conclude that me sitting at a four person table instead of a two person table was inconvenient for them, even though breakfast was about to end and that there was only a few people there finishing their breakfast. I also found that the cleaning staff were just chatting about their daily lives in the elevator in front of me and on corridors. Is it me or should the staff be quiet, intrusive and wait for no guests to be around to gossip and talk? Aside from these aspects of the staff, everything else was good, the food, friendliness, location and cleanliness was on point. Lastly, as the hotel is new, there's still some renovation work going on but it doesn't disturb you from a good night's sleep.

The location is good, friendly staff, the studio was clean. My girlfriend and I enjoyed our stay, we are happy that we had the chance to cook our breakfast. We'll come back again on the first occasion.

A Perfect hotel for a 1 night stay if you have a morning flight to catch, big rooms with private bathroom. The airport is very close so can be reached by foot - the international airport is 10 minutes walk and domestic airport is 20 minutes. Not much to see, do or eat in the area so I wouldn’t recommend more than 1 night.

This is a small family-owned hotel. We reserved a room with two beds, but were initially offered one with a one bed. We had to ask for a room change, which may have often happened from reviews of other people. The two-bed room was somewhat large and clean. Amenities were basic. Bathroom was a bit challenging: we did not dare take a shower, but my child did and said it was okay. Toilet had no problem. Hot water was readily accessible. Breakfast was personally cooked and nicely done with egg, buttered bread, and some vegetables (tea was nice). The family seems to raise a herd of chickens. Very early in the morning after perhaps 6 AM or even before, a rooster crowed for about two hours every 30 second, and we had to be up. Well, it is nature and I have no complaint about this. The hotel views a big open field where the chicken herd as well as horses was enjoying the meal. Best part was that we were able to walk to the hotel and took about 15 minutes from the international terminal, although it was a bit treacherous along the way. Getting across a wide street without any signal was a challenge, like any other in Vietnam. It was okay after we got used to it. Nothing much around the hotel. The Hanoi Airport, unlike Saigon, has really nothing in the neighborhood. I think for one night, this hotel may be okay esp. for early flights.