Hotel berhampiran Lapangan Terbang Antarabangsa Noi Bai, Hanoi

Stayed here for 3D2N. Noteworthy points: 1. Very professional concierge and service staffs. 2. Apartment provides full suite of amentities - lounge, breakfast area, indoor children’s play area, gym, pool, yoga/dance studio, golf simulator. Perfect for long stays 3. Rooms were spacious and fully equipped. Shout out to Somerset for providing a large bottled water to last us throughout our stay. 4. Very clean rooms. 5. Apartment is located outside of Old Quarter - approximately 20-25mins drive. Thoroughly enjoyed our stay here.

A very … bad experience. Staying in this hotel is like sleeping on the street. Hotel arranged a room on the first floor. The room faces a busy road. I requested to change the room on higher floor. The staff said it was full and could not be changed. I couldn't sleep at night. Fortunately, booked two nights only. In addition, there is no power outlet in the room. We can only unplug the original power supply for the TV or bedside lamp to power our equipments. By the way, hotel staffs are nice & politely.

Greetings, here are some key features of the hotel, hope you find it useful: 1. Location: Situated in the Ba Dinh district, it’s close to several embassies, Thu Le Zoo, and West Lake. The area is somewhat removed from the main tourist areas, offering a noisy stay but still accessible by taxi or ”Grab.” 2. Rooms and Amenities: The hotel offers a range of rooms, including family suites and apartments with kitchenettes. Rooms are equipped with modern conveniences like flat-screen TVs, minibars, and free Wi-Fi. The room I've stayed offers an exciting city view, which I would highly recommend. 3. Facilities: Guests can enjoy a Japanese-style bathhouse, a thermal-water swimming pool, a fitness center, and a spa offering beauty treatments and massages. The hotel also has a restaurant serving Vietnamese and Japanese cuisine. 4. Service: The staff is frequently praised for their helpfulness and proficiency in multiple languages, including English, Japanese, and Chinese. The housekeeping service is noted for its thoroughness and attentiveness, although they were not able to understand basic English word and it becomes little difficult at times. 5. Breakfast: The breakfast buffet receives positive feedback for its variety and quality, including local dishes like pho. Pros: • Good value for money. • Excellent breakfast options. • Clean and well-maintained facilities. • Friendly and helpful staff. Cons: • Little far from major tourist attractions, but close to Lake and church. • The street outside can be busy and noisy, which might be a drawback for those sensitive to street noise. Overall, Super Hotel Candle is a solid choice for both business and leisure travelers looking for comfortable accommodation with good facilities in a quieter part of Hanoi.

What a lovely hotel. We landed on our first day in Hanoi at this lovely property, just overlooking the lake. Its a nice, calm, quaint area with cafes and restaurants around. The rooms are spacious, best amongst all the other hotels that we stayed in.. The room, bathroom has a luxurious and Victorian kind of feel. The staff at the reception, entrance also at the breakfast restaurant were very helpful. The breakfast is also very nice, lot of variety.. thoughtful to have a little Indian food counter for breakfast. All in all we had a great stay. Thank You.

I have stayed at this lovely hotel only for 1 night but deff recommended here. Beautiful room with easygoing location, near the lake and the old quarter. They even upgraded my room to a Suite room, very appreciated. All of the staffs are very friendly and helpful, special thanks to Anna, she help me to book the trip to Ha Long Bay and even some recommendations about North and South of Vietnam

It was a Luxury hotel stay with Somerset Grand Hanoi. We reached the hotel early morning 6:30am via Sapaly train down Sapa Hotel. we were warmly greeted by the hotel manager to inform us we can rest our foots n have complimentary coffee ☕️ and biscuits 🍪 on its 4th floor “Residences Lounge “ As our requested Executive room was not ready by 12:00noon ( as we requested earlier check-in), we were utterly surprised knowing we were given 2 bedroom apartment instead of! 😇😃 When we checked out the next morning, the customer officer even send us to its Entrance seeing us board the taxi to airport.😊

Nice service, very comfortable stay at the hotel. Located at a convenient location. Chocolate hour was nice, but should be given more publicity and could be introduced during check in at the front desk, bet a lot of guests don’t know about it. The pool was clean and everything was nice. Breakfast was excellent, and all staff were friendly. Totally worth a recommendation for friends who are visiting Hanoi.

Tôi đã nghỉ ở đây không gian rất thoáng mát trong lành, phòng nghỉ sạch và tiện nghi, đặc biệt ấn tượng đội ngũ nhân viên rất tận tình và chu đáo. Hi vọng sẽ sớm quay lại trong kì công tác tiếp theo! thanks Tripadvisor đã giúp tôi!

The hotel was really near to all the places I planned to go in Bac Giang. I was totally amazed with how big and modern the hotel was when I first saw it. The neccessities inside was extremely beautiful as well, you have to go to the roof top pool if you come here, so cute.

Về Bắc Giang công tác và chọn khách sạn Ravatel để lưu trú. Tôi khá ấn tượng về khách sạn. Xung quanh rất nhiều cây xanh, trong phòng đầy đủ tiện ích và có cả máy giặt, phòng tôi ở còn có cả bếp để nấu, không thể tin được là khách sạn tiêu chuẩn 4 sao lại quan tâm đến khách hàng từ những điều nhỏ như vậy. Phòng gym máy móc khá tốt, bể bơi nước nóng. Nhân viên nhiệt tình có thể nói được cả tiếng trung và tiếng anh. Sẽ quay lại lần tới khi về Bắc Giang công tác tiếp.