Lihat Ulasan Tetamu untuk Hotel di Hanoi

Amira Hotel Hanoi
4.5/530 Ulasan
Daerah Hoan Kiem - Kuarter Lama
Nos ha encantado este hotel. Ha sido nuestra primera parada en la visita del país. Situado en pleno centro del casco antiguo de la capital. Personal amable. Habitaciones preciosas, cama con un 10 en comodidad. Baño limpio. Respecto al desayuno, todo muy bueno, variedad y limpieza en el servicio. Recomendable 100%.
Lenid Hotel Tho Nhuom
4/546 Ulasan
Daerah Hoan Kiem - Kuarter Lama
酒店位置還可以,服務態度也還行,就是覺得有點奇怪,我同事先到酒店的,沒有提供BOOKING和護照信息,前台直接叫出她的名字,直接就把房卡給她了。我們入住了一晚后,第二天晚上回酒店的時候,那個男生前台才找我們要護照去複印。 吃早餐前我先把房卡給那個男前台退房,他說可以了。我說我有叫送洗服務哦,他說讓我先吃早餐,等下再來核算。然後早餐吃完後去前台,他又跟我說好了,我說確定不用付錢么?他說付什麼錢?我說洗衣服的錢呀,他說等等,然後確認了一次又一次后才有人把賬單拿下來。 酒店整體都還行,但是感覺內部管理有些問題,如果我不是誠信的人,前台在兩次跟我說好了的時候,但凡任何一次我沒有追問送洗賬單的話,那他們就收不到錢了。我還問了那那種情況怎麼辦呢?前台跟我說那就是他們前台和客服服務一起承擔了。覺得內部管理和培訓需要加強一下就更好了。 早餐一般,可以吃飽,沒有特別豐盛或不豐盛之說。但是粉的味道有點奇怪,不怎麼好吃。第一次入住的時候還可以,這次明顯沒有之前的好吃了,粉的口感和湯的味道都不對。希望改善。
Alisa Hotel & Spa
4.1/531 Ulasan
Daerah Hoan Kiem - Kuarter Lama
Pros: The staff was extremely kind and accommodating and willing to help with any and everything if mentioned to them. It’s a fab location with Hoan Kiem lake well within walking distance, yet not right in the middle of the hectic old quarter so it’s possible to get a good night’s sleep (our room didn’t have a window, so unsure if this is true for rooms with window). Beds were changed every day and also clean towels daily however other amenities like toilet paper, shampoo, bodywash etc weren’t topped up during our stay. Cons: We arrived after the advertised check in time and our room wasn’t ready which wasn’t ideal after 17 hours of flights, however also understandable that sometimes other guests check out late. I think because of this they rushed to get the room ready which meant it wasn’t completely clean e.g hair on the floor, fingerprints on the mirrors/glass. Our TV didn’t work, the wifi was very slow during our stay, and the shower ran cold for the first 2 days which to be fair was fine considering how hot it was. Booking.com still states that breakfast is available here but nothing was mentioned to us about breakfast, and it’s worth noting that the photos used by the property definitely aren’t accurate. The property is nice, but not like the photos. Our room was windowless which I cant remember whether this was mentioned when booking. We didn’t complain as we 1) were very tired from the travelling, and 2) felt that it was a case of you get what you pay for (budget room/hotel). However I felt considering the high score the property has on booking.com and on here, it was important to leave a more accurate image of the property. Overall I would recommend for budget travellers, but keep in mind that you get what you pay for
Hanoi Brilliant Hotel & Spa
4.4/582 Ulasan
Daerah Hoan Kiem - Kuarter Lama
I stayed in Hanoi for a few days at this Brilliant Hotel and Spa, it was incredible! The location is perfect; it's right in the middle of the old town, it is convenient to get anywhere in the city and I was at the heart of everything I wanted to see. I had family staying across the street in another hotel, and while theirs was more expensive, the Brilliant Hotel was much better. The service from the lobbyists was friendly, helpful, and insightful -- not at all looking to scam or take money from me (unlike other locations I visited during my trip, or even from my family's experience). They immediately offered me a physical map of great places to travel in the area, and communicated with me in a personal and friendly manner. I told them what I was interested in seeing, they helped highlight it on the map. Google maps isn't the best option in Vietnam, and having a physical map actually helped 'save' me from being lost more than once on my trip. I thought that was the end of that, but at night they left a personal card on my door, always remembered my name as I walked in and out, and even remembered where I went and what I said about it, making conversation whenever I wanted, even at breakfast! The breakfast was quite good, besides the normal food they can cook you omelets, pho, pancakes, etc. The service here is unlike anywhere else I've stayed, the lobbyists Fiona and Lucy in particular were extremely friendly, approachable, understanding, and helpful. 10/10 I recommend this hotel, and I definitely will be going back here when I travel through Hanoi again!
The Light Hotel
4.1/552 Ulasan
Daerah Hoan Kiem - Kuarter Lama
시설자체가 최신식은 아니지만, 옥상에 수영장도 있고, 조식도 맛있고, 위치도 좋아요. 성요셉성당이랑 기찻길도 가깝고 유명 맛집도 도보이동 가능해서 좋아요. 직원들 친절하고 방도 깨끗했어요. 창문있는 디럭스룸으로 했는데, 계속 커튼쳐놓고 있었어서 창문없는 방으로 했어도 될거같았어요. 방은 넓진 않았는데, 24인치 캐리어 2개 다 펴놓을 수 있고 호텔에선 거의 잠만자서 괜찮았어요. 하노이 다시 가게되면 또 이용하고 싶어요. 체크아웃하고 짐도 맡기고 공항가기전에 샤워도 했어요. 수영장도 크진않아도 노는데 지장없었습니다.
Silk Queen Hotel
4/553 Ulasan
Daerah Hoan Kiem - Kuarter Lama
I've stayed at numerous hotels in Hanoi and Silk Queen kept my winning streak alive. Silk Queen is ideally located (Old Quarter), a walk to Hoan Kiem Lake, St. Joseph's and all the action. The room was large and well appointed (wonderful bath/shower), good food and best of all--a refreshing, roof-top pool. The staff was helpful and spoke English. A great stay in the heart of Hanoi...

Soalan yang Kerap Ditanya

  • Bagaimanakah cara untuk menempah hotel di Trip.com?

    Untuk menempah hotel di Trip.com, masukkan sahaja destinasi, tarikh perjalanan dan bilangan tetamu pada halaman. Kemudian, cari hotel yang tersedia dan pilih hotel yang ingin ditempah. Ikuti gesaan untuk memasukkan maklumat pembayaran dan melengkapkan tempahan.

  • Bagaimanakah cara untuk mendapatkan tawaran hotel di Trip.com?

    Terdapat beberapa cara untuk mendapatkan hotel dengan harga berpatutan di Trip.com. Anda boleh kecilkan hasil carian dengan menapis hotel mengikut julat harga pilihan anda, atau anda boleh isih hasil carian mengikut harga untuk melihat pilihan yang paling murah dahulu.

  • Di manakah boleh saya temukan tawaran hotel di Trip.com?

    Trip.com menawarkan pelbagai pilihan tawaran dan promosi hotel yang tersedia sepanjang tahun. Anda boleh cari tawaran istimewa ini dengan mudah di halaman tawaran kami. Selain itu, jika anda ahli program kesetiaan kami, anda boleh log masuk ke akaun anda dan terokai kadar diskaun eksklusif di halaman senarai hotel.

  • Bagaimanakah cara mendapat harga yang lebih murah untuk hotel?

    Kadangkala lebih murah untuk menempah hotel pada pertengahan minggu, tetapi itu bergantung pada musim.

  • Berapa banyakkah hotel yang tersenarai di Trip.com?

    Terdapat lebih 5,000,000 hotel di lebih 230 negara atau rantau di Trip.com. Belum buat keputusan hotel mana untuk ditempah? Layari laman kami untuk mendapatkan ilham!

  • Bolehkah saya membatalkan atau mengubah tempahan hotel saya di Trip.com?

    Itu bergantung pada polisi hotel dan tarikh pembatalan. Sila semak bahagian polisi halaman hotel yang berkaitan. Untuk membatalkan atau mengubah tempahan anda, log masuk ke akaun Trip.com anda, pergi ke "Tempahan Saya", dan ikuti arahan.

  • Bagaimanakah cara untuk menghubungi perkhidmatan pelanggan Trip.com?

    Anda boleh menghubungi perkhidmatan pelanggan 24/7 Trip.com dengan mengunjungi Pusat Bantuan di Trip.com dan menghantar permintaan. Anda juga boleh menghubungi mereka melalui telefon atau khidmat sembang, bergantung pada lokasi anda.