Hotel dengan Pengambilan dari hotel di Harare

The hotel room had no towels in the bathroom , yes times are changing due to Covid , but just need them there.There was no pressing iron despite the presence of the board . Generally all else was good .

Overall cleanliness of the room is okay, the upside is its location as it is close to most businesses, however, the hotel facilities are in need of upgrade(windows especially to sound proof the club that is close by, iron and hair dryer to be included in the room, room card staying active at all times, wifi to be available throughout a guest's stay, for long stay guests due to business, a change in breakfast menu will be good, two-pin plug points near the bed area so that guests can charge their phones close to them throughout their sleep), if this is done, then this hotel can be of 4 stars.

The service was extremely terrible and slow starting from the reception to the restaurant, the beverages took forever to come through, the main meal wasn’t all that great. Extremely Disappointing especially for the price and being the most expensive hotel in Harare.

overall i enjoyed my stay. the staff went above and beyond serving me and my family. they were especially helpful with my kids. as usual the food was fantastic and the bed comfortable and linen clean.

It was good

Excellent quality hotel and conference center. The cuisine was international standard, the rooms were modern and comfortable, and the conference center ran smoothly. All staff were especially helpful and friendly. This was a business trip, but I’d definitely stay here on the way to a safari. Thanks you

This place is awesome and the workers are very nice . The staff are ready to help.

I was impressed by the food quality and variety, especially the emphasis on traditional meals. The restaurant staff were friendly and welcoming, thereby adding my appetite and I always looked forward to go to the restaurant. The hotel is located conveniently to the city centre business district. The room provided all the comfort I needed after the stressful business engagements in the conference rooms. Cleanliness was superb. I really appreciated the smiling culture and friendliness of staff, customer service is very good and the team was very responsive to our needs and queries. While customer service was spot-on, I would single out my unpleasant check-in experience. The room key (for room 272) was a duplicate key since there was another occupant in that same room on opening. How it opened from outside when there was already an occupant inside remains a mystery to me. However alert staff resolved this and I was relocated and given room 172. If this mix-up can be avoided in the future. Overall, the facilities and the experiences represent excellent value for money.

Always a great place to stay, convenient and close to town, superb.

Excellent location, very helpful staff and very clean. Loved the size of the shower and hot water.