Hotel di Jiangbei Sun Island. City Hall Area, Harbin

Everything on the hotel is good. However, a bit concerned as there are cigarettes smell from the corroded from time to time making my stay a bit of suffocating at times due to this. The ladies for cleaning and kitchen staff and reception are exceptional nice and caring but the environment spoil my stay in the evening.

Crowne Plaza is a great hotel located within a short walk to plenty of restaurants and Sunac Mall (it has the Guinness World Record for largest indoor skiing, with affordable skiing lessons for kids if you prefer to stay within Harbin area). All staff from front desk to housekeeping are very friendly and any issues are resolved within a few minutes. Roughly 20mins by car to the Harbin Ice & Snow world and 30mins to the city centre. Located in a quiet area so there wasn't any noise or traffic nearby at night time. Room is spacious (fits our family of 4 with kids aged 6 & 8) and clean, housekeeping is very prompt. We had originally booked the themed room but change to the normal room to have a bathtub instead. Gym and pool facilities are decent and clean. (Note: Swimming cap is required, but you can buy it before swimming). Pleasant experience overall.

Superb location. You can't get any closer to the MRT entrance. It's just right in front of the building. Management is friendly and proactive too. He will ask ahead our estimated check-in time and gives direction to the apartment. We got upgraded to a bigger unit as they saw as having a big group of families with young children. That's a very thoughtful act of service. The apartment is big and clean and feels homey. Easy access to minimarts, cafes to grab your coffee and there's a nice dumpling restaurant, all just downstairs. Would love to come back again the next time we come to Harbin.

入住體驗挺好的，電梯裏遇到餐廳的工作人員還幫我指路房間往那邊走。酒店環境安靜雅緻，客房採光很好，床品柔軟乾淨，衞浴無異味。早餐菜品新鮮豐富，二樓餐廳用餐環境舒適。前台接待高效友善，保潔阿姨隨叫隨到，服務細緻入微。交通便利，周邊配套完善，不管出差還是旅遊都很合適，值得推薦! ! !!

交通很方便，樓下有超市，有飯店，並且離商場和遊樂園很近。房間乾淨整潔，香噴噴，環境安靜舒心，被子特別柔軟舒服。老闆人很隨和，有耐心，半夜有事打擾，依舊耐心幫忙解決問題，態度暖心。沒住夠，又多續住了一晚，老闆爽快答應，也沒有因此而加價。總之下次來還想住這裏的很棒的體驗。

Power outage on our second night. Stranded downstairs as the lifts were out of order. Was told to use an interim lift to get to the 5th floor and use the emergency stairs to proceed. The problem was locating the emergency stairway was not straightforward. It was pitch dark and no one was there to assist. Went back down and finally found staff who brought me through a winding way back to my room. How was I supposed to find my own way in a dark and unfamiliar surrounding?? Such incidents are regrettable but could definitely be handled in a more efficient and proactive manner such as stationing staff downstairs and at each level to escort guests all the way. Had a miserable night in the cold darkness without hot shower, only to discover the next morning that power was restored for the rest but our room still didn't have hot water and lighting. No one cared to update or check in on us. Housekeeping 藤阿姨 deserves a compliment for being helpful and arranged for a technician to fix the issues.

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it locate far from metro but easy to find Didi. room is very clean and also provide free porridge, laundry room. whic is great for long trip. it cost also very reasonable.  heat water is super super fast, i mean it hot within 2 sec!!!! trust me!. however for my lack of experience, i try to make my room have some cool air (26 degree) but it seem cant and i dont know how to adjust it 😅 so my night is quite hot. but most experience is great

My husband and I are very pleased with the excellent service by the hotel staff at the club lounge. Cherry, Kiki, Luna and Linda were very attentive in serving us. Also the lady manager made the effort to accommodate to my request for the kale and dragon fruit juice when I didn’t see it being displayed at the juice counter. Food was delicious especially the freshly baked bread with cheese and walnuts even though I am not a bread lover. Also enjoyed the braised beef noodles. Thanks for the wonderful experience!👍👍👍