Hotel berhampiran Dollar General, Harris County

The hotel has everything you need for an overnight or extended stay. It appears new, is very clean, beds are comfortable, and is unusually quiet for a hotel by the interstate.. Has a full service bar, pool, guest laundry, and better than average breakfast. Front desk people are very friendly, especially Val. Decent number of restaurants within a couple miles. Will definitely come back when in the area.

New (built 2022) hotel adjacent to freeway. Clean with exceptionally comfortable beds. Front staff member went out of her way to make sure our room was feather free. Breakfast was hot and plentiful. We didn’t have any problems with noise, so non-freeway side of hotel is definitely quiet.

There’s so much good to say about this place! This place is a petite venue full of vibrant vibes! Right in downtown with proximity to nice restaurants and bars. Hotel location is APT! There’s just right enough things to do, starting with the neon lights at the entrance to being greeted by Brian the Barista - was delighted to have his world famous The Brian coffee, just perfect at any time of the day! He explained about the history of this building and showed us around. Lobby area, elevators, hallways and room were all clean and neat. It always felt fresh, be it any time of the day. I loved how they have a nice touch of welcoming on the mirrors of elevator and vanity. Was there with 2 other friends of mine and we had such a comfortable stay. Honestly, it was my first time at a Moxy but I must say the people here are GEM! Nelly, the housekeeping manager was sooo lovely, she was super friendly and made sure all our requests were answered in time. Love her, would definitely be back to experience this kind of hospitality. She went above and beyond to make our stay comfortable and best! I was back in Houston after a year and she made it feel like home here. They restocked their shelf everyday by the elevator to make sure extra towels were there when required. The rooms were well lit, the gym was good enough and their pretty M lounge was perfect for work. It’s been a while since I have seen such clean rooms, housekeeping was top notch! Thanks to Mirna for all the tidy work. Met the GM by the lobby area, was such a nice gentleman! Overall 10 on 10. Not to forget, Ramon the public area attendant was always seen doing his job dedicatedly with all his efforts in and a ever green smile on his face. Valet was kind enough to help with bags! Preserve these gems! Missed the party by the bar but we will definitely be back the next time we are Houston. Thanks Moxy was this amazing stay!!! Thanks Nelly and team!

1. *DoubleTree by Hilton Hotel & Suites Houston at the Galleria IS THE FIRST HILTON-MANAGED HOTEL I'm STAYING IN WITH SUCH UNHOSPITABLE AND UNPROFESSIONAL FRONT OFFICE STAFF. 2. The front office staff, unfortunately, are a new guest’s first contact but they lack professionalism and decorum. First impressions last forever, they say. 3. They don’t wear name tags at the front office (except Pinky Pradhan), so they carry on providing sub-standard services in anonymity. 4. THE RESTAURANT STAFF ARE ALL SO CORDIAL & SO NICE. 5. The food was excellent. 6. The facilities are super (gym and pool) except that the lifts are so slow and were perpetually being fixed for the seven nights I stayed there. 7. Only one electric power outlet (charging point) in the King size room, which was far from the work desk. So, laptop use was not fun. I was on a business trip, not on holiday 8. I was told that a guest has to be Hilton Honors DIAMOND to qualify to have a bottle of water in your room...amazing! I chose the hotel because of its proximity to JW Marriott, venue of my training, so I could do a few minutes' walk to and fro. I wish I stayed at the Marriott. I may not recommend DoubleTree by Hilton Houston at the Galleria to any one I care about.

The hotel is well kept and the rooms are spacious and well appointed. They currently are not doing any breakfast due to whole COVID thing. The beds are extremely comfortable. The staff is on point. I cant believe I didn't take any pictures to help with my review, but this was a business trip so I was preoccupied. There are plenty of restaurant choices within a 2 minute drive. If you are on foot there is a decent pizza place right in front of the hotel. Natalie was exceptional, she worked the midday shift at the front desk and doubled as the bartender, she was super personalble and made the stay that much more enjoyable. The bar is open til 10 as of now, just so ya know!! If you are in town this is a great place and that is coming from someone who is pretty loyal the Hilton brand, I may be rethinking that!!

The bed linens were not clean and did not look white, they were light brown. The pillow cases were dirty looking too. Very unpleasant stay.

The employees are always pleasant. The hotel is always clean, and the food is always scrumptious.

1 night stay. 1st, our key cards didn't work. No big deal, went to the front desk and had the card activated. Went for a swim in the pool a bit after 9:00 pm, went to the pool & my key card denied me access. Returned to the room, looked on the website and could not find any information about pool hours. Decided to call the front desk. This was where things got REALLY frustrating. I dialed 0 and got a recording to press ”3” etc. Did this many times and could not get through to the freaking front desk. Thought maybe I was doing something wrong and had my husband try. No dice. Gave up bc I didn't want to ruin a perfectly nice night. Swam briefly in the pool the next morning. It was warm! Yay! It is a very small pool. Breakfast was pretty good.