The Douglas Hotel

It was ok for one night as I just used it to put my head down for the night and it was great for that as I wasn’t expecting much for a £40 room but would not stay there for a week

The worst hotel ever!!!!!

*AVOUD* Photos shown online are very old. Asked to pay cash on arrival. Taken to our room, it was dirty and they had no key. Bathroom was unclean, room needed a hood clean, bedding looked stained and bed unkempt. Dirty clothes and towels in the wardrobe. Said we weren't staying, had been there less than 5 minutes. Money was no longer there, it had been handed off to the owner. Contacted owner who said he didn't think he could refund as we paid cash, as he'd requested. Gave him the opportunity and information to refund, had zero contact and now he seems to have blocked us. Given the fact the staff showed no surprise and didn't even attempt to apologise or make the situation right, it seems this is a well used scam. From what I saw while there, and chatted with someone staying there while wiring to be let I'm, I would say this is not really a hotel, more a shared living place.

***DO NOT BOOK HERE*** Booked last minute when our daughter was admitted to hospital at university. Upon arrival it was obvious that all photos are old. We were taken up to a room, it was again nothing like the photographs online. We had paid in cash as requested, the room was dirty the bed looked unclean and barely made, bathroom dirty and upon opening the wardrobe we saw someone’s dirty towels and clothes inside. It was evident that someone had been in there recently and it not been cleaned after. Less than five minutes after arriving, they still hadn’t even given us a room key as they couldn’t find it which in itself is a red flag, the money was gone and we needed to speak to the boss to get it back. Contacted the boss, and despite given him ample time to return the money, he has not and has since blocked our number. This is clearly a well used scam given the experiences of others leaving reviews. Don’t book here. It clearly needs reviewing by the sites promoting it.

I watch this hotel on four in the bed and have read the reviews of people who have stayed the woman said it wasn’t manned at night and true to her word on complaints ring for assistance he lied that he went out for half an hour so where was his partner in crime to me he’s very arrogant self centred young man hope the place get shut down at least the owner of the Blackpool hotel didn’t show anything false but have been making improvements unlike there hotel

Absolute dump stayed here last nite, first room I was in walls dirty carpets black, bathroom window broken, so I was freezing radiator not working, paid the owner the money, absolute con man be aware, didn’t give me my money back, I got moved rooms, that was worse no shower working no toilet roll blinds all stained carpets dirty again black marks to battery’s in the tv remote no milk tea and dirty cups the list is endless should be closed down left a nite early and now it’s spoiled my plans to stay an extra a nite and out of pocket now to book somewere else thanks mate

Awful place, overpriced and undercleaned. Filthy and poor facilities, with dust and grime everywhere. Inedible food, undercooked and very poor quality. Waste of money. Arrogant owners who dismissed my complaint. I wish I'd slept in the car instead.

Really laid back and one of the only hotels who welcome homeless amazing people

What a dump. Broken TV remote. TV screen was broken. Kettle but no cup. Only one toilet roll and it only had had 6 sheets of paper on it. Dirty walls . Dirty Duvet. Half eaten pizza in the hallway. No one answered the out of hours telephone number.