Pengguna Tetamu
7 Ogos 2024
DO NOT EVER STAY HERE! We came here to get a room at 2 am Sunday August 4, 2024. We got to the counter and the man was rude but we finally got our room for $107.50. When we got to our door, it was open, the air conditioner had fallen off the wall, the beds had been slept in, the tv was on, bathroom was disgusting and there were blunts all over the room. Went to the front and demanded a new room. When we got a new one and walked in we only had one pillow for a 2 bed room, the bathroom had stains all over it, there was a dirty fork just laying on the table, food splattered everywhere, stains ALLOVER the beds, no cold water, fridge didn’t work, then we turned on the air conditioner and it smelled like something died in there. Once again went to the front and said we weren’t going to stay and he brought us to yet another room. In this room the desk was collapsed, there was stains and hair all over the beds, dead bugs all around the beds, chewed mattresses, and then when we pulled back the sheets BLOOD STAINS all over the bed! We immediately walked out and went to the front and demanded a refund. He said it would take 24 hrs. So we left and stayed somewhere else. On the way home later Sunday morning at around 9 am we got a call saying they weren’t going to refund my money. We told them they better because we went through 3 rooms and didn’t even stay there. He said he would call back later when the manager got there. At 4:30 pm we got a call saying they weren’t going to send me back the full $107.50 but they would send back $82.50. We just said whatever because it was better than nothing. They said it would only take 24 hours. So 48 hrs went by and NOTHING! So we called today and asked where my money was and they said it will come in 7 days. Then a few minutes later they called back saying “it should have gone through”. Which it did but I still should have gotten my full amount back. We will NEVER stay here ever again!
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