Hotel Numbi & Garden Suites

We visited the Sunday carvery with anticipation of a good lunch. The price was good and the menu looked promising with calamari salad starter plated to the table, mains of oxtail stew, roast pork roll, roast beef and chicken pie and verges to accompany. Desert malva pud, trifle, peppiment tart, chocolate brownies and ice cream and chocolate sauce. What’s not to like? Well we arrived at about 12:30 or 12:45 and were offered pensioners discount. Now we were impressed. Tragically after ordering a glass of wine each and a super attentive waiter serving our starter we went to the carvery for mains. Oxtail finished, all pork & beef finished and no roast potatoes, just beans and pumpkin with rice. I asked about the meat and was told beef is coming so we waited. A sirloin roast was delivered but ice cold from the fridge but sorry, no potatoes or pork. We managed on the beef and veg with oxtail gravy Now for the desert display. Annihilated is a good description. Basically management had allowed people to take two and three plates full of desert back to their tables. We complained to the manager on duty who found some jelly and something else, gave us a discount for the desert and apologised. “ people take too much” he said. We paid and left to be stopped by the GM who asked what the issues were and after explaining he said he did not want us “bad mouthing them” outside in the market place. I felt he was nowhere to be seen in the dining room whilst we complained to the waiter and manager. “Too little too late” I am afraid We will not be back and yes I guess I am bad mouthing the establishment Management is exactly that…. Management