Hotel Hefei dengan Kolam Renang

The hotel is beautiful and the staff are so kind and friendly. They helped me so that everything went very smoothly. Amy was especially kind and helpful. She ensured that I had everything I needed. I will certainly be visiting again

A wonderful hotel! My wife had to arrive very early, long before check in, at 4AM. The hotel graciously let her check in early. Upon my arrival, at 4:30PM, Yvonne finished checking me in. Her English was perfect and she upgraded our room for our 7 day stay. The room was comfortable and very clean. Our housekeeping, Miss Fang, was wonderful. She was friendly and treated us like family. My wife loved her. The buffet breakfast was always delicious. I highly recommend this hotel to everyone. As a foreigner it can be uncomfortable and awkward staying at hotels. However, the people who work at this hotel did their best to make me feel welcome and comfortable.

預訂酒店的時候沒有看到是無窗的，入住前台才提醒了一下，給我安排了一個帶窗户的，前台服務太棒啦，房間也乾淨沒有異味，住的很舒服，床很軟，房間配備的糖果和咖啡味道都不錯，環境也好，值得入住

Seamless check in and was introduced to a personal butler LeLe for the duration of our stay. He was extremely helpful and attentive to our requests such as late request for special buckwheat and cassia seed pillows (highly recommended for good sleep). He also gave useful tips about getting around town. Having wechat communication with LeLe helped us feel welcome, with a friend in Hefei and well looked after. 🤗⭐🌟⭐🌟⭐🤗

Bit of an older style hotel but still very elegant and well looked after. Staff were lovely and very friendly and helpful 🙏🏼 Biggest issue for me was staying in a smoking room which was disgusting as the smell was very strong and woke up with a headache from this. Location isn't really anywhere but I did have a decent run in the park under powerlines 😊 Very good value hotel but wish they had nonsmoking rooms😊

The sheets were a little bit too harsh on us while sleeping, and the food bar doesn't serve after 930pm, but it was nice

My mother and I enjoyed a wonderful six-night stay at Swan Lake Hotel. Our room had a breathtaking lake view and the hotel was close to two major shopping malls and a park. Customer service, particularly from Ms. Iris, was exceptional . She went above and beyond to assist my mother in locating a nearby pharmacy for essential medication and even managed to secure an extra night's stay for us despite the bustling events at the hotel. Moreover, she promptly contacted us about our forgotten items upon checkout. The breakfast buffet was delightful, and the daily complimentary snacks and toy were a nice touch. Highly recommend Swan Lake Hotel!'

Friendly staff and good environment. the lake view is breathtaking and the hotel is near the mall area and other conveniences. the breakfast isn’t the best but alright. some amenities inside the room feels like could have been better. overall, lovely stay and great location. 👍

多次入住，每次都是特別愉快的感受體驗。恆温泳池，健身房，特別人性化的服務和口碑一直好的自助餐，構成了入住的基本理由。結合周邊交通，商業業態及酒店綜合性價比，作為攜程資深點評專家，攜程旅行家，特向集團客户，商務客户和個人遊客推薦入住，並給五分好評！吃貨們注意看啦，高速開元隔壁有一個安徽餐飲的老品牌同慶樓，鮑魚紅燒肉，蝦滑湯，還有小籠包，一定要去品嚐一下！感謝前台小美女倩倩，和餐飲部的崔倫經理！我還會回來的！

This is a pretty decent hotel. It is located in a nice area where you can access all you need. The room was clean enough and the food was ok.