Hotel berhampiran Stolpersteine, Heidelberg

這個酒店位置對旅遊的人來説非常好，它就在景點裏，右邊可以看到老橋，左邊可以看到教堂，門口的這條街上都是吃的和紀念品，平常熙熙攘攘，人流如織。這對開車的來説有點不方便，平常車進不來，得把行李放路口再搬進來。如果走得早，可以把車開過來停門口上行李。車停到可以接受的稍遠的停車場。因為這個酒店本身也是餐廳，它是餐廳和住宿合一的，所以一樓一進來沒有大堂，全是餐桌，酒店接待的櫃枱很小，平時也不是一直有人，好像酒店房間也就十幾個，房間的窗户對着繁華的大街，不過還好，不算吵鬧，雖然床頭櫃上看到了耳塞，那顯然是給客人堵耳朵防噪音用的。房間還挺温馨，有兩個窗户，一種老城味道，床也很舒適，總之體驗都很好，感覺沒住夠。

To be honest ,I have to say that I will back it again! That’s the best one hostel in my trip experience until now. The staff and I think who is owner of the hostel so so so nice 👍.She prepared everything for you and you will just like at home. Free oat for everyone and I was impressed by the cozy decorations. The location is good for visiting any sightseeings and nearby the station of telpher.That is a awesome hostel and I will book it again to enjoy Heidelberg castle 🏰.

不愧是貴族家的產業，150年經營歷史。這個酒店是由幾幢房子圍起來的，因此中間有個帶噴泉的庭院，門頭很小，但裏面挺美。因為定了30平方米的雙人舒適房，比普通房型大10平米，所以特地注意了下，一開始給的是326號房間，有個陽台，但房間面積很小，及時下樓交涉，前台美女服務非常好，拿了另外二個房卡讓我自己選一個，我就挑了346，是個拐角的房間，比之前的大了很多，廁所和洗澡間是單獨分開的二間，非常好，還有一個獨立的衣帽間，房間窗户正對着小花園，非常美。因為酒店是由幾幢房子組合在一起，所以她們也解釋了一下，每個房間和户型都不同。下次辦入住的時候可以提出自的喜好。早餐非常棒，是我這次德國行最好的一次體驗，當然房間價格也是最貴的。第一次見到酒店服務生比客人都多的酒店，早餐上就有酒水免費提供，這是我唯一碰到的一個。貴族開的酒店就是不一樣，每個細節都注意到了，一入住就進來插了鮮花，送了小甜點和歡迎卡片，各種細節真的讓人從心底感受到愉悦！

素泊まりでしたが、特に困るは無く過ごせました。急遽1人追加しましたが、フロントの方がどうにか部屋を用意してくれたので助かりました。言葉が拙いので、30分程かかりましたが、親身に対応してくださり、写真も一緒に撮ってくれました。 部屋は清潔で、静かな環境なのでゆっくりできます。エレベーターホールからはハイデルベルク城が見えるので、夜は綺麗な夜景が見えます。

All in all, not a terrible stay. When we first got there to check in the front desk was closed even though it was 5pm and check in was until 10, and the automatic check in machine was broken with a note on it to pick up our room keys at the hotel across the street. We went there and they had no idea what we were talking about so we had to carry our luggage back across the street after contacting trip.com who replied IMMEDIATELY (thank you guys so much your customer service is incredible!) we got the number to call the hotel after hours and it turns out they forgot to leave our keys so they sent someone back over to let us into our room. We got into our room and it wasn’t the room we booked, it was a room in the attic that on one side I couldn’t even stand up without hitting my head (I’m 5”3) but it had AC and it was a place to rest our heads so it could wait until morning. The next day when we came down we mentioned the room error and the look the first guy gave me was full of contempt, so his customer service was awful. I know I don’t look like a conventional woman with my hair and tattoos and I understand different cultures can collide but that’s fine, though when the manager came to talk to my fiancé his attitude perked up a bit and he found a smile. They got us in the correct room and this room was a normal size but the ac unit for that room is a portable roll about one that the hose wasn’t sticking out the window with the netting correctly and they tried to come fix it (duct tape) but then the hose broke but my fiancé found a way to shove it out the window and it took awhile to get the room cooled down but then it was great. After that the rest of the trip went well, the woman with the copper/red hair was super nice and overall we really enjoyed our stay. The breakfast was a really good breakfast and the hotel is in a great location with secure parking. Check out Lino’s around the corner for fantastic drinks and the döner place downstairs is killer. It’s most important that most Germans don’t approve of AC so keep that in mind if that’s important to you that you double verify where you book. All the trouble aside we would definitely stay here again, just don’t count on the blow dryer in the room or the AC to work and room service may need to be requested multiple times.

Wir haben tatsächlich nur zur Übernachtung im Hilton Hotel. Aber im großen und ganzen, dass Zimmer war super eingerichtet, sauber bequem. Die Damen an der Rezeption waren sehr freundlich und hilfsbereit. Einfach Top👍🏼

Sehr bequemes Hotel, gute Verkehrsverbindung und tolle Lage. Die alte Stadt ist zu Fuß erreichbar. Gerne wieder.

レセプションの対応はとても良かったです。立地は観光エリアまで20分くらい歩きますが、フランクフルト等への電車が止まる中央駅には近く、スーツケースを持っての移動が楽でした。アメニティは自分でスマホから注文するのですが、スリッパ1つに1時間かかりました。またレセプション以外の従業員はあまり好印象ではありません。朝食もバイキングにプラスしてアラカルトメニューがあったようでお願いしたのですが、来ませんでした（結局食べてません)

酒店前台服務很好。是很古老的酒店，我們用的鑰匙感覺就是18世紀的。大部分房間都有露台。感覺就是典型的德國鄉村風格的酒店，周圍的風景不錯。距離國王湖乘船的地方開車大約10分鐘，步行大約30~40分鐘。 床比較軟，衞生間較小。