Hotel berhampiran Hietaranta Beach, Helsinki

I'm pleased with the stay. The room was clean, with a comfortable layout and design. However, I was a bit disappointed that I didn't get the room with a view and a bathtub, despite requesting them during booking. The breakfast offered a variety of choices and was located on the 10th floor with a beautiful view and a roof terrace, allowing for a panoramic city view. The hotel is connected to a shopping mall, making it convenient to access shops, restaurants, and the metro station. I enjoyed the sauna and the quality of the provided shampoo, body gel, and conditioner. However, there is no gym and indoor swimming pool for a workout and exercise. Overall, it was a good experience, and I'll likely come back for the next trip. =)

Cleanliness: very clean room and good size for couple stay Location: Central and strategic. We arrived from airport by train and hotel just next to it. Easy access to public transport as the main bus station is just right in front, walking distance to most of the main attractions within Helsinki. Service: The Q is very long during check in hour ard 3pm. There is no Conceirge service, only room to store your luggage at your own risk. No tagging of luggage, just self service to leave in the room. Front desk didn’t issue breakfast vouchers to me upon check in. I only noticed that I missed the breakfast during my stay end of the trip.

This is where I got my membership thanks to the very kind reception Jansen if Im not mistaken. He is very accommodating and kind . I like this Hotel . I even got upgraded to Jr Suite in Gothenburg .

Loved the hotel! Cosy and small. Excellent location, 5 min walk from central train station but park behind a hotel, so actually a tranquil spot. Room was modern and spacious, windows from floor to ceiling and view to greenery from bed 🤩. Eventually someone has addressed the light issues in sensible way - different settings available for different moods, and motion sensitive nightlight for bathroom - so you do not feel like turning on the floodlights at night. Stuff is nice and helpful, breakfast and resto/bar are good (kitchen open until reasonably late at evening). Did not find time to visit sauna though. Definitely would stay again!

Overall, my recent stay with Bob W was disappointing. I booked the 4-person penthouse room primarily for the use of the sauna on my last day of the trip. Firstly, pin code provided was only valid for door access to the stairs, not door to the elevator side at night. This became a significant inconvenience, especially for a female traveler like myself who arrived at night after a tiring flight. Having to carry a 20kg luggage and a 10kg carry-on up five flights of stairs was both physically demanding and frustrating. Clear arrangements on how to access the elevator at night should have been considered for guest. Secondly, check-in process was not clearly communicated, causing panic upon arrival. Unfortunately, I had to seek help from customer service on a third-party booking site and reach out via email to obtain a check-in link, which added unnecessary stress and confusion. Furthermore, instruction for turning on the sauna were unclear, and I was unable to enjoy it until the next morning at 8am, just few hours before my checkout time. I had specifically chosen the penthouse room with the sauna for a relaxing and enjoyable experience. due to the lack of clear instructions, and had to seek assistance to figure out how to operate it properly, which ate into the limited time I had available to enjoy the amenity. In conclusion, my stay with Bob W fell short of my expectations. The limited time to enjoy the amenities, issues during the check-in process and accessing the elevator, made for a less than satisfactory experience. I hope that Bob W seriously takes feedback into consideration and makes the necessary improvements to ensure a more enjoyable stay for travelers in the future. Thank you

Staff was so friendly and helpful. Great location. Very close to the train station. Room was clean. Our booking included breakfast but our train was so early that it wasn’t open yet so they packed us something to take with us.