Clifftop at Hepburn

Aside from the view and comfortable bed it was very average and certainly not worth what we paid When we arrived the flowers were half dead, the ashtray at the front door was overflowing, we had booked for 4 adults and the glasses and crockery was a mishmash of odds and ends, the most impressive thing was the rule book that read like youth detention centre In the book they state bath robes are not supplied due to Covid does that mean you don’t wash them between guests what about the linen and throw rugs, we then called to ask about ice and were told they don’t supply ice because guests were taking it outside and then returning it to the fridge with gravel and dirt so I asked if they had some ice trays and was told no because guests steal them The final nail in the coffin was the abrasive cleaner when we were leaving , never said good morning or how was your stay What a disappointment it certainly was not 5 star maybe 3

We arrived today (19/7/24), having booked the Eaglesnest Villa. We were slightly worried, given the mixed and sporadic reviews. As soon as we opened the door those worries were a distant memory. Gorgeous, breathtaking, spotlessly clean and everything we needed. No hesitation from us to stay in this villa again.

Liked everything about our stay in zulu villa . Very relaxing, Beautiful interiors, luxurious, fully equipped kitchen. Surroundings were amazing too. My son loved kangaroo visits in the mornings. Owner , Manny , was very helpful Property is well secured where you can enjoy and have relaxing time with your family. Will love to visit again.

I recently booked to stay at Clifftop at Hepburn which was advertised at this address at point of booking and on the booking confirmation - 211 Main Road, Hepburn Springs, 3461, Australia. However, the day before I was due to check in they sent me details for accommodation at this address - 5A Howe St Daylesford. I found this very misleading as I had booked the accommodation as i wanted to be somewhere quiet out of town. And this location was right in the heart of town. When I queered the change in address I received very abrupt, rude and dismissive messages from the manager. She accused me of wanting a free upgrade and harassing her which wasn’t the case. I was very happy with the room. But the location advertised was very misleading. I’m disappointed and it really put a damper on a special and very expensive night away. Be careful what room you book!

We Loved the villa it was very luxurious and we received complimentary champagne which as really lovely , however the communication from owners was not great as it stated on web Page when booking check in was at 2 pm but then recieved an email saying it is 3 pm check in .Would have been lovely to have 11 am check out as we were rushed to get out at 10 am being told cleaners would be waiting to get in there to clean . Would happily stay again in the future if it was later check out time .

loved the experience. its romantic and great for families alike. The view is amazing, - The bathrooms are very nice, with a great jacuzzi and 2 showers in one and a very nice bath tub in the other. - Both bedrooms have a great view. - Sitting areas are comfortable. - and everything else works well. great wifi (important because Daylesford has poor 3G connectivity), great kitchen, Tesla charger (if you need it) and lovely fireplace - Overall a great experience.

Second time visiting Clifftop at Hepburn, like the first time this accommodation has not disappointed. Unfortunately our stay was short due to a severe thunderstorm which left the town with no power. Management was more than happy to refund us the last night without needing to jump any hoops

Such a beautiful clifftop villa and very luxurious. Perfect stay for couples. We loved the views and it was a very relaxing place to stay in. The spa and masssge chair was a great hit.

We stayed at the Sahara villa. I’ll start with the positives - The view and location is beautiful, the snacks were also a lovely touch and the decor is lovely. However, There were only two towels for a three day stay for two people and no washing machine. The back screen door fell off with the wind. The glasses weren’t clean. The place makes so much noise at night, I’m guessing from the wind blowing through it, that we couldn’t sleep and there is no blind on the massive upstairs window so as soon as the sun rises, you have the sun shining directly at you so no chance of a sleep in. The wifi was also intermittent to the point that we couldn’t get through a movie. I wouldn’t recommend staying at the the Sahara villa.