Hotel berhampiran Paradise Phú Mỹ Hưng, Ho Chi Minh City

酒店位於繁華地段的大樓中，樓下就有連鎖咖啡店和超市，旁邊也有很多本地餐館，吃飯出行購物都特別方便，老闆人很好，我們剛到，便幫助我們換錢以及幫助解決各種出遊問題，房間設施配備也很齊全，特別適合家庭或朋友度假居住，到景點也不遠，打車過橋就到了。下次來的話，還會選這裏住。

Returning to the Rivergate Residence for the second time during our trip, after exploring other accommodations. This time, we booked a studio room. The apartment provides all the facilities necessary for a comfortable stay, including a kitchen and washing machines. I appreciate the convenience of being able to wash and dry our clothes during the trip. The room is exceptionally clean and flooded with natural light. Our stay on the 20th floor with a river view was delightful. It's within walking distance of Vinh Khanh Food Street and Ton Dan Food Street, both highly recommended for a visit.

Hotel ini tidak kuno, biliknya sangat kecil, katilnya bertentang dengan dinding di kedua-dua belah pihak, menyusahkan dua orang untuk naik dan turun, peralatan tempat tidur juga sangat lama, dan TV adalah lama- TV fesyen yang dipasang di dinding lebih daripada sepuluh inci, yang tidak boleh ditonton langsung. Apabila saya menempah bilik, saya melihat bahawa ia baru diubahsuai pada tahun 2023. Selepas membuat tempahan, saya melihat bahawa ia tidak berlaku sama sekali semasa saya tiba. Mungkin tingkat tiga baru diubah suai. Saya menempah suite seluas 30 meter persegi dengan harga 250 yuan Apabila saya sampai di sana, saya diberikan bilik yang sangat kecil Ia adalah dua katil bujang yang menjadi katil double. Terdapat sedikit ruang untuk duduk saya pada hari ketiga saya berpindah ke rumah baru, yang nampaknya lebih besar sedikit daripada yang sebelumnya, tetapi saya masih merasakan ia bukan 30 meter persegi. Selepas masuk, saya mendapati bahawa cerek itu rosak dan tidak mempunyai tapak, jadi saya terpaksa menggantikan dua untuk menyelesaikannya, jadi kakitangan menurunkannya dan menggantikannya dengan TV lain menontonnya selepas meletakkannya selepas dua atau tiga jam bekerja, saya tidak dapat memperbaikinya, dan kemudian saya benar-benar letih, jadi saya meminta kakitangan pergi dan berhenti menonton TV. Pengalaman itu sangat buruk dan tidak menyenangkan.

This hotel is about 100m away from Ben Thanh Market, 5 minutes walk to Saigon Square or Takashimaya. It is clean, almost new and customer service oriented. They offer you tea with snacks while they process your check-in. The staff will then wait for you to finish your tea and bring you go up to your room. They love showing you the rooms, as it gives you “Wow” factors. They gave us free upgrade and the toilet bowl is Japanese style. They will deliver chocolates and good night cards after dinner. They even remember my girlfriend’s birthday and left the birthday cake on the table. 👍👍👍 However, there are “not so good” to mention. They do not have wide range of TV channels. Only news channels. No Sports or other movies channels. The toilet bowl is also very close to the door, making me difficult to open the door at times. They should also not open the gym so early as some guests will throw weights on the floor while doing gym. The sound will wake you up. You also need to pray that it is not raining or you will get wet as their shelter could not prevent you being getting wet from rain. Overall, this is the best hotel by far I stayed in HCM, in terms of cleaniness, friendly & customer service oriented staff and room designs. It’s almost perfect hotel for me. Will I stay here again on my next visit? Yes I will.

The receptionists pay attention to the guests really well and they try to remember the faces of the guests who are staying, which is really great for service industry. Always ready to assist the customers with their luggage and always ready to open the door for customers. They speak English perfectly fine. And the housekeeping lady was so cute and kind even though she doesn’t know any English, she always asks me if she can enter my room to clean (we just communicate with that “do not disturb” card lol). Queen room is actually spacious. I enjoyed it a lot. Breakfast was really impressive for me. They serve different dishes everyday from local dishes to English breakfast. Their noodles are really really good. I made the right choice adding breakfast to my booking. The only thing I want them to improve is to educate the housekeepers to knock before they try to open the door for cleaning. Besides that, everything was perfect. I hope you all keep this attitude and be on top in service industry. I think I’m gonna stay here again next time.

We were greeted upon arrival by the staff who were lovely and provided us with welcome drinks. The check in process was smooth however our room was not ready so we were unable to check in. They kept our luggage for us and we went and sat by the pool. Don't be fooled by the pictures of the pool it is actually extremely small with only 6 sunbeds around the actual pool area. Half of the pool is under the shade. There is another terrace upstairs with sunbeds but you are away from the pool and some parts shaded. We stayed in a family suite which was extremely spacious and clean. The breakfast had a good selection and catered to everyone there. The location is roughly around a 10 minute walk from Bui Vein Walking street which isn't too bad once you navigate the traffic. Due to the size of Ho Chi Minh it is extremely difficult to get your bearings especially if you are only staying a few days. Overall I would stay in this hotel again.

Everything was good and we enjoyed our trip. The hotel was a great choice for our stay. The rooms were clean and spacious, the staff was friendly, and the location was perfect for exploring the city. The beds and pillows were very comfortable. Wishing I could stay longer and explore the area more. Highly recommend!!!

Roseland Sweet Hotel is a value for money hotel; and there would be many other similar hotels easily found online. But what made Roseland stand out was one of their staff Kiet Anh, who is a bellboy, front desk, concierge all rolled into one. The week I was there, he was working everyday and all hours, I practically see him all the time whenever i'm at the lobby, whether I am going out or coming back. His bright, cheerful and friendly demeanour plus his very personal touch is on par with the service found only at the 5 or 6 star hotels. He was what made the difference for me staying at Roseland; which otherwise would be a good but pretty average hotel. Roseland is indeed very fortunate to have employed a staff like him; and given time and the right grooming would make an excellent management personnel in the hospitality industry. My choice of hotel will still be Roseland for my next coming trip, but only if Kiet is there. Thank you Kiet, for making my stay so pleasant and memorable; and thanks for helping me send my cracked handphone for repair; you really saved my life!! See you soon!

After two nights in the Roseland Corp Hotel I just don’t know where to start describing this horrible experience as everything - the service, the rooms, the prices - was just so, so bad. So I just start at the beginning: We arrived on a Thursday. Arranging a pick-up from the airport was surprisingly complicated, it took several mails with the service manager for no reason but in the end there was a quite unfriendly driver waiting for us at the gate. They charged us 750.000 Dong which is way above the common taxi-rate (150.000 Dong). When we arrived at the hotel they charged my credit card for the room - twice. As the woman at the front desk didn’t understand English that well, it was quite complicated to convince her of her mistake and get the money back. The Roseland Corp hotel has an impressive entrance area. It’s nice, really. But unfortunately this doesn’t translate to the rooms. They are terrible, probably furnished in the 80s and not renewed since. They have whirlpool bathtubs made of plastic, lots of wood in the room, curtains that haven’t been washed for ages, and you can hear everything that is going on outside of your room. The first room we got smelled like cold cigarette smoke. I complained and they upgraded us to a bigger room (after we looked at a series of rooms, one of them still in use by a paying guest). But even the upgraded room was by far worse then everything we have seen in Vietnam. I wanted to cancel the whole reservation but they wouldn’t let us go. Instead they promised us the best room of the hotel the next day and we stayed. The first night was terrible. The bed had a very, very old and thus noisy spring mattress. The slightest movement made a noise. The walls and curtains had stains all over it. There’s no constant hot water, I had a cold shower in the morning. Shower and toilet happened to make weird unexpected noises. The best room in the hotel was basically the same as before but with a better view and a less noisy mattress. At this point I was ready to drink on that but unfortunately all the mini bar contained was two bottles of water. Breakfast was…well, let’s not talk about it. All of this would have been okay somehow if this hotel wasn’t so pricey. It’s like paying for a filet mignon and getting McDonalds Cheesburger. When we checked out the woman at the front desk (the same who messed up the payment) kindly asked us to sit and wait in the entrance area so she can check if everything is okay. We waited five, ten, fifteen minutes and nothing happened. When we asked her if everything was okay, she was surprised to see that we are still there. Yes, everything okay, she said. I can’t say the same. P.S.: Neil, the doorman, was the only exception to this experience. You are great, man! Please find a new employer.