Hotel berhampiran PO COCONUT BOAT, Hoi An

When I arrived I was soaked from the longest day on my bike. The guy could see that and was very helpful and friendly. They were kind enough to upgrade me to the suite free of charge. The location to Hỏi ăn was great too. Only about 2.5km. They let me hire a bicycle which was very nice.

The Grand Sunrise Palace (Hoi An) is a wonderful hotel that provides outstanding service. Lily was one of the first people to greet us when we arrived and provided information regarding attractions, restaurants, and taxi bookings. Lily consistently checked in with us to make sure our experience at the Grand Sunrise Palace was going well (it was splendid). Days later into our journey, the staff at Grand Sunrise Palace alerted my partner and I that we had left valuables behind in our room. At the time we were boarding a plane to another destination with no plausible way of returning to the Grand Sunrise Palace. We were immediately notified by staff and Lily contacted us to provide solutions. Lily proceeded to go above and beyond to make sure that our valuables would be returned. Lily went out of her way to commute to other locations (with valuables in hand), contacted our next hotel and proceeded to plan the logistics of returning our valuables. This is outstanding customer service that is unfathomable. Lily and her colleagues truly look out for their guests and provide exceptional customer service that goes beyond any expectations. Both of us thank Lily and her team at Grand Sunrise Palace!

Прекрасный отель , персонал приветливый и услужливый , выполнит любую просьбу . Отель просторный. Номера очень чистые и комфортные , ремонт совсем новый. Бассейн чистый , красивый. Завтрак разнообразный , вкусный .Очень порадовали бесплатные велосипеды , удовольствие доставляет вечерняя прогулка по набережной. Местоположение хорошее, пешком до достопримечательностей Старого города очень близко .

Best location to stay in Hoi An, old town is only a few mins walk over the bridge. Great service and very clean new hotel. House keeping cleaned at least twice a day and nothing was too much of a request. The hotel gym is quite good as well, they even had a smith machine. The ground floor river view room had amazing views at night when old town lights up.

◎良い点 ・バスルームの換気がめちゃくちゃ良い ・ヘアドライヤーがパワフル ・部屋のライトが多くて明るい ・一階のウォーターサーバーが便利 ×悪い点 ・シャワーを使うと浴槽のフチをつたって床が濡れる ・ドアチェーンがなく防犯面で心配 気になる点もありますが立地、設備、価格を総合すると妥当だと思います。 部屋やプールの清掃、庭の手入れ等が行き届いていてリラックスできます。 何よりスタッフのホスピタリティや温かさが抜群で、2023年5月時点で日本語対応スタッフはいないとのことですが日本の方にお勧めしたいです！ Good ・perfect ventilation in the bathroom ・powerful hairdryer ・enough room lights ・water server on the 1st floor Bad ・water leaks through edge of the bathtub ・no swing bar door guard Good location, decent facilities and reasonable price. Cleanliness of room, pool, garden is perfect. It makes me feel relaxed. The best of hoian historic is very friendly helpful staffs. They create welcoming atmosphere to this hotel. Though there is no staff speaks Japanese, I would recommend Japanese tourists!

The hotel is great value for money and have many amenities. Bicycles are free for use. Dores helped us a lot and kept our luggages safe after our check out and before our returning in late afternoon, and she also allowed us to use the shower facilities even after checked out.

Great location. Far enough away from the evening noise of the Old Town but close enough to walk to everything we wanted to visit. We had 7 nights in Hoi An and thoroughly enjoyed every moment. The Truc Loc Villa is a perfect choice for all travellers whether for a couple of days to a week. They organised an airport pickup at a very reasonable price which was added to the room bill.   Located near to a number of good breakfast cafes such as Ellie's and Thom Sourdough. Rooms are clean and spacious and Nana has a lot of useful suggestions for excursions should you wish. There is a coffee shop next to reception and a small splash pool and a couple of sunbeds out front. Tea and coffee facilities in the room and TV with ample channel choices. Highly recommend 

Stanza grande e pulita. Purtroppo la parete tra bagno e camera con evidente problema di umidità e quando tornavamo si sentiva puzza di muffa (e la parete in sé è macchiata). Per il resto nulla da reclamare, migliorerei le bici perché sono davvero pesanti da guidare (sono gratuite ma un po' di manutenzione è necessaria), qualche opzione in più per la colazione per chi predilige quella dolce come noi europei. Staff veramente molto gentile, non tutti parlavano inglese ma si facevano capire. Spesso c'era un forte odore di cibo nelle scale e hall, ma abbiamo notato che in tutti gli hotel a gestione familiare è così (cucinano nella cucina che è al piano terra e l'odore si spande ovunque). Vicino al centro di Hoi An, una decina di minuti/un quarto d'ora massimo. Consigliato!

It was an outstanding experience of stay at NWHBR. We purely went by the reviews on trip.com and made the right decision of our stay at the beach resort. I would personally like to thank Guest relations officer Ms Kate,Lina and others in guest relations as they went beyond to accommodate our any requests. The service at the resort was outstanding and so much to do within the resort that you can spend the entire day or even the stay just at the resort and won't feel bored. Its a shame that we could not do Kayak due to bad weather but that gives a reason to visit and experience it next time.

Location: 8.5/10 The hotel is about a 20-30 minutes taxi / grab to Hoi-An or Danang city. However, we know about this before hands, and it is a resort, so we have nothing to complain about. Service: 10/10 – All of the staff members are extremely helpful with a huge smile on their faces. The hotel also provides a very nice touch to offer a tour to Marble Mountain that we did not expect for. A big shout out for Yury gave a great tour and explained very clear about the history of Vietnam and Marble Mountain. Room: 10/10 The room size is very spacious and looks new. One very important thing is that the room is just one step away from the swimming pool and the beautiful beach. Facilities: 10/10 The hotel provides a wide range of facilities, including: a swimming pool with lots of kids' swim equipment and toys, a gym, various classes for kids and adults, and entertainment on the beach. Shout out for the sauna room that not many hotels provide both hot and cold tubs. Overall: 10/10 – Hyatt Regency Danang is excellent for staying as a couple or family with kids. I definitely recommend you stay here and I will definitely will revisit again. 位置: 8.5/10 酒店距離會安或峴港市大約需要20-30分鐘的出租車/Grab服務。不過,我們事先已經了解這一點,而且這是一家度假村,所以我們沒有什麼可抱怨的。 服務: 10/10 所有工作人員都非常樂於助人,面帶微笑。酒店還特別體貼地提供了一個參觀大理石山的行程,這是我們意料之外的。特別感謝Yury提供了一個出色的導覽,並清楚地解釋了越南和大理石山的歷史。 客房: 10/10 客房空間非常寬敞,而且看起來很新。最重要的是,客房離游泳池和美麗的沙灘只有一步之遙。 設施: 10/10 酒店提供了廣泛的設施,包括:帶有大量兒童游泳裝備和玩具的游泳池、健身房、各種兒童和成人課程,以及海灘娛樂。 值得一提的是,酒店提供了桑拿房,不同於許多酒店只提供熱水浴缸。 總體: 10/10 峴港凱悅酒店是情侶或帶孩子家庭的絕佳選擇。我強烈推薦您入住,我也一定會再次光顧。