Mayan Mittoz

Bon hôtel au port de Holbox et facile d'accès. Personnel super! Propre avec eau chaude. Je recommande ce lieu.

The place was ok, cleaning staff was amazing and friendly. But, the wifi never worked once the whole trip after multiple times asking to have it looked at. The resort is on the main road off the port and is super loud, starting very early.

Service is terrible. We had several nights and had to change rooms. The hotel instead of swapping us when the room was ready, made us check out, wait 4 hours and then check back in again. Instead of letting us stay in the room until the other was ready, or getting the other ready first? We stayed for a week and that was the treatment we received. In addition, the front desk lady sold us a tour for a certain hour then said it was an hour later than originally stated which was a time that didn’t work for us. We requested a refund, or a change for the following day and she said that wasn’t an option. The stated the only option was to swap for a different tour… one that was substantially more expensive. Thanks! Oh, and it was blatantly obvious that she was taking a cut for her own pocket from the tour company. As for the rooms, they’re very crammed, no towels were in the room Int’l we requested, only one pillow per bed and there was an empty tube of lubricant on the bed when we arrived-yuck! Great location if you want to be in the action (very very loud).

This hotel is dated and needs an update. Air conditioning unit leaked, was undersized for the space, and made the room so humid it was barely usable. Water pressure is so poor toilet would take hours to fill. But mainly, the wifi was so poor as to be unusable. Manager brought me my own router, which was nice, but it was a SIM-card based router, leading to the biggest issue: you can barely get cell service on the hotel grounds. This means you are essentially in a zone where your cell phone and data cannot work. So if you want to come here to unplug ENTIRELY, this is a great option.

Great hotel. Everything about it is great.

Nice little hotel but a little to far from the main *****.

The hotel is located very close to the ferry but on the opposite side of the island to where the beach is. This can be good and bad depending whether you want peace and quiet or party. The lively side is however only 10-15 minutes walk away or there are plenty of taxis to catch by the ferry area (be careful not to get overcharged as we got different quotes each time!). The resort is pretty cute with a reasonable sized swimming pool. The room was not worth what we paid, there was no toilet tissue and the floors in the bedroom were not cleaned sufficiently. Also no daily cleaning of the room or enough foot towels to dry off feet before entering making the floor even dirtier. Overall the island is pretty overpriced for hotels but with some small adjustments to cleanliness and details for comfort this hotel could be improved. The man working evenings in the reception was helpful

Staff was not at all helpful with requests .. and when arranging rentals ie bike they were more interested in their commission than providing us with the service

This is a very cute, basic hotel right across the street from the ferry. Not sure why people are complaining about the WiFi… they must be millennials:/ The WiFi works perfectly fine and actually the fastest on the whole island. I also saw that people complained about the lack of water or hot water… this is fine also. You need to let the tap run for about 5min before you get hot water, but it does work. The “town Main Street” is right around the corner.. not even a 5/10 min walk ( depending where you want to go… beach is just down the road 10 min walk. If you just want something easy and laid back away from the noise this is the place! And Ale at reception is the best!!!