Hotel berhampiran The Scuba Coach - Gold Coast Ocean Adventures di Hollywell

Great hotel overlooking the canals - the ambiance, the finish and the amenity at the Hope Harbour Hotel was outstanding. Beautifully built (it used to be the Ramada) spacious, big open deck overlooking the canals and boats. Nice little bar and separate dining room - again overlooking the canal. Staff and service was very good - it was personal and felt very comfortable just being there. Twin room with balcony overlooking the canal. Beautiful beds and lovely pillows - good size TV, excellent bathroom and tea/coffee plus fridge in the room.

Staff were friendly. Room was very clean and comfortable. Convenient for our purposes. Delicious breakfast. This is our second stay here and would happily stay again.

We were placed here by our insurance company NRMA for temporary accommodation due to our home being flooded. We live in the Resort so we know the Peninsula townhouses are fairly modern maybe 4 -5 years old, however it is obvious that townhouse 16 (3 bedroom townhouse) has had very little done to it since being built. Aside from obvious maintenance issues that need to be addressed - torn carpet, walls damaged and marked, broken/ dirty stove exhaust, stained doonas and pillows which all should be regularly maintained and replaced if needed, it was the cleanliness of the place that we couldn't deal with - mould in the showers, built up scum on the shower rails, dirty glass/ windows/ blinds/ all the kitchen items I had to wash prior to using. All the light switches covered in dust from not being wiped over in a very long time -yuck. The skirtings I started cleaning with my cloths came up with black on them so have obviously not been done in months. I moved the downstairs furniture to sweep it all properly & found a paper towel roll and crumbs under the coffee table and lounges so obviously only gets vaccumed around the furniture, I made the ultimate mistake getting down on my hands and knees to look under the bed this morning to check nothing had been left behind- I wish I hadn't... I'll leave it at that, toilet brushes - obviously the original ones from 2018 - use your imagination. There was a dust pan but no broom, a mop but no bucket, no cleaning cloths, 2 x satchets of washing liquid and 2 satchets of dishwasher powder & 1 x tea towel, no cleaning spray, 3 forks, 3 cups, minimal crockey. So we had to go get all that stuff from home to clean the place enough and be able to cook so that we could at least deal with the few days we were there, the insurance co ended up extending our stay another week but we refused to stay, and said we would rather stay in a tent in the big 4 in the rain than spend another night in this filthy place. We let the managers know so they are aware of the issues, they came in yesterday and placed some more bowls and glassware and forks as there wasn't enough for the 5 of us....... that was it. We have been hotel hopping for the past 5 weeks this was the 4th place we have stayed in, it was the newest but by far the filthiest and worst maintained. We stayed in the Royal Woods Resort in Ashmore prior to this and although it is quite dated you could not fault the cleanliness of the place, we were in an AirBNB prior to that in Biggera Waters which was immaculate, and the Broadwater Shores in Runaway Bay prior to that which is quite dated but still very clean. There is no excuse for the managers/ owners to allow this townhouse to rent this as short term accommodation in the state that it is for the $$ they are charging, I'm only glad we didn't have to pay for it, if we had we would have left day one and demanded a refund. The owners need to spend some money and get it back up to an acceptable standard for a short term l

Loved this hotel Got an upgraded room which had amazing views from the 53 floor Kitchen is well equipped, pools are lovely and location is close to glink so you can leave the car in the parka Fe We also used lime bikes to cruise over to main beach and beyond

I stayed here about 2 weeks in early Jan. I got a bed next to a balcony in a 6 beds room which gave me little extra privacy. The room was cleaned fine throughout my stay. The bed was not large but comfortable with a nice mattress, light and power sockets. There is a bathroom for a toilet and a shower (not separated) for the room. So, I had to share it with 5 others when all beds were filled. Common area at the basement was pretty good for having nice furnitures. The kitchen and dining areas were cozy and spacious. You need $1 or $2 coins for laundry and dryer ($3 each). If you struggle to prepare coins, apparently there is a self-service laundry and cash dispenser nearby (I didn't try it though). Definitely confusing to find the reception for check-in. You need to walk through between The Island and a teppanyaki restaurant on Surfers Paradise Blvd.

The location is very good, close to Movie World. Super good for families, they have lots of facilities and events for kids, eg movie night. Wi-Fi is not available at some cottages.

Wonderful bouji hotel with wonderful staff, but a bit tired with a lot of repairs needed. Breakfast was incredible and poolside lunch great value. Room was tired but beds comfy and great view. Indoor pool and sauna advertised has been closed for two years! And the outdoor pool is unheated due to a faulty pool heater again no plan to fix , it is easy to see why Versace is terminating the contract and removing branding . The outdoor pool with sand beach is a nice touch for families with kids Top tip visit the peters fish bar next door for a fab fresh fish and chip dinner , Shopping centre beside is also nice,

The hotel is excellent and highly recommended! Luckily we are arranged to stay in a corner room with pano view! The only disruption is the breakfast … which is mixed with the other two hotels and below the expected standard.

We have stayed at Treasure Island a number of times and I must admit this is the first time we were disappointed in the park. We stayed in the 3 bedroom Lagoon Villa and these are starting to look very run down and tired. We had a number of problems from cockroaches, broken old bunk beds and the kitchen lacking the basic essentials. This villa also has no laundry facilities and only room for 1 car even though it sleeps 10 people. For the amount you now pay for the peak season, over $600 per night I feel there needs to be some urgent refurbishments. We also stayed for 10 nights and did not have the villa cleaned in that time. Only a change of towels provided. I feel that at least weekly housekeeping would be offered if staying over a week a service that is offered at most apartments etc. Villa became grotty and the sheets needed a change and with limited cleaning facilities in the villa you can’t even mop your own floors. Interesting also that for the price, toilet paper, tissues etc are not restocked but need to be purchased and restocked yourself. The park is also is getting tired. Grounds were messy and the kids club has the same activities that were there when we travelled for the first time 8 years ago. We ate at the bistro one lunch which in the past has been great pub food, reasonably priced and quite tasty. This year we found a significant deterioration in the quality with my snitzel tasting like plastics and very few of the table of 10 finished their meal. We have loved this park for a long time but it’s time to make some improvements. On the plus side staff are great. Friendly and courteous.

Room was spacious, clean and seems new. Love the carpark which links straight to lobby. They were very nice and gave us a sweet message and treat as my husband and I were on our honeymoon trip. Downside was on the security deposit. They charge it to my card and refunded only after a few days. If it is a hold amount, there should not be any charges. If they charged the amount, the refund should be immediate on the same day. We booked assessable room which was for the handicap. The doors are automated etc. The reception said they were unable to reach me by phone call and they couldn't email me because I booked via third party vendor. It would have been better if they can contact via email which they chose not to. This is something which they could have improved and definitely will improve our stay experience. Other than this, everything else was great! Note: When we drove to Mantra, right in front of the hotel was a cemetery. Just in case anyone superstitious, this info may be helpful.