Hotel dengan Bar di Holyoke

We had such a great stay at this hotel, mainly because of the wonderful staff. Maribel was on duty when we checked in and she was fun, friendly and efficient. When we asked about places to eat locally, she actually came out from behind the reception desk, walked us outside and pointed out the restaurants around the hotel and how to get to them (we really liked Paper City right across the parking lot). Also, a huge thank you to Kelly at reception who spent a good 15 minutes finding us a clean, safe laundromat in the area. But, really, everyone at the hotel was friendly and helpful. The hotel itself was very clean and comfortable and our room was great. Would definitely recommend this hotel to anyone staying in the Holyoke area.

Your location Homewood Suites by Hilton Holyoke-Springfield/North 375 Whitney Ave, Holyoke, MA 01040 Extended stay hotel G Slade 26 points   22 hours ago Did not honor reservation to myself and approx 10 other guest. We we’re utilizing Homewood Suites as an extended stay until we could move into our new home, Hilton kicked us and a few others stating it was a glitch and Hilton overbooked. Also, the outside accent spotlights shined directly into the room. It was so bright I called the front desk at 3am requesting they turn it off. They were kind enough to switch our rooms but the light remained blaring in room 107. Doors did not have spring closures, every time another guest would use the door it would slam. Outside noise (guest in halls) were easily heard, no quietness. Hilton guest relations responded to this incident (after a few emails) by stating they would discuss with management. No remedy to the guest. Bottom line, if you book here there’s a good chance Hilton will not honor the reservation and you will be forced to seek alternate lodging and you’ll have a spot light shining on your room.