Harbour Plaza North Point

I recently stayed at the Harbour Plaza North Point Hotel on 31/12/2024 and I wanted to share my experience. Unfortunately, my stay had several challenges that impacted my overall satisfaction. Since there were no available double bed rooms on the non-smoking floor, I was assigned to a smoking room on 9/F. As a non-smoker, I expected a slight cigarette smell, but the odor in the room was quite heavy. I informed housekeeping to spray air freshener while I was out for dinner, but the smell persisted, and even after checking out, I could still smell it on my clothes. Additionally, the room itself felt outdated, reminiscent of the 1980s, and it is in urgent need of upgrades and maintenance. The decor and furnishings could definitely benefit from a refresh to enhance the guest experience. Another downside was the Wi-Fi connectivity. The signal in my room was poor, making it impossible to download games to my Switch. I found myself having to stand in the corridor just to complete the download, which was quite inconvenient. On a positive note, the staff were polite and attentive, which made a difference in my stay. I also appreciated the spaciousness of the room, which provided some comfort despite the other issues. In summary, while the Harbour Plaza North Point Hotel has potential with its friendly staff and spacious accommodations, significant improvements are needed in terms of room conditions, maintenance, and amenities.

The reception was friendly, and the check-in process was handled smoothly. The room did not disappoint, we got a good view of the harbour. The location is also very convenient, easily accessible to the MRT and Starbucks so that is a plus as well. Overall, it was a good experience, and I would recommend it! For additional there was a box for fast checkout 😊