PeteDave
18 September 2024
Cleanliness 5🌟🌟🌟🌟🌟housekeeping service was Excellent, very exceptional for a 3 star hotel.
🌟🌟🌟Location is very old neighbourhood but good overall offering of HK food. Notice more mentally unsound older people in this neighbourhood, mostly talking or shouting to themselves and occasional quarrel with people. Felt a bit uncomfortable and unsettling.
👎👎👎for their deposit policy where the directly debit HK$500 instead of a credit hold and reverse it out immediately when u checked out like other hotels. Especially was I particularly asked when checking in if the debit was a credit hold, she answered yes …. But upon checking out was told will have to take at least 4-8 weeks for amount to be credited back. If they had explained clearly I would have just given cash. The problem w HK service industry is not being proactive and meticulous, sometimes feels like “pulling teeth” experience. They only reply your queries IF you asked!
🌟🌟🌟🌟Room size expected cramped but bathroom was larger than expected and king bed & pillows were comfortable.
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