No.2 Maidanglao Road, Central and Western District, Hong Kong, ChinaLihat Butiran Hotel
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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.4/5
Sangat Baik
374 ulasan
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Ulasan yang disahkan
Persekitaran4.4
Kemudahan4.4
Perkhidmatan4.4
Kebersihan4.5
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Pengguna Tanpa Nama
Bilik Taman
Menginap pada Sep 2022
Lain-lain
1 ulasan
3.0/5
Disiarkan pada 31 Okt 2022
Ok laa
Jawapan daripada Pihak Penginapan: 感謝您與 Ctrip的讀者分享您在Two MacDonnell Road的體驗! 我們很高興得知您對我們的服務標準和設施感到ok! 也感謝您對我們團隊成員的服務質量的認可,我們在Two MacDonnell Road的所有人將繼續努力做到更好,為我們的客人提供非常舒適和難忘的體驗。 我們期待在不久的將來歡迎您回到Two MacDonnell Road! 此致, Stanley Ng Director of Rooms Two MacDonnell Road Hong Kong
EdiG
Bilik Taman
Menginap pada Sep 2024
Pasangan
6 ulasan
4.2/5
Sangat Baik
Disiarkan pada 18 Nov 2024
The hotel positions itself as a 4-star establishment, but it falls short of that mark. Here's a breakdown of my experience:
Location: The location is excellent, if you don't mind a steep uphill walk. However, the entire island is built on different levels, which isn't a negative but rather a positive – a daily workout! There's a bus stop right by the hotel, making it easy to reach the metro instead of walking up and down, straining your leg muscles. Next door is a botanical and zoological garden where you can take a stroll. By the way, entry is free. A 10-minute walk down the hill leads to the cable car "tram" stop for a trip to Victoria Peak.
Check-in: Check-in was fast, but a USD 300 deposit is required, which isn't mentioned on either the trip.com website or the hotel's website. If you need an adapter for your electronic devices, ask for one right away – the receptionist won't offer it.
Room: The room is relatively clean, though I did find some hair in the kitchen and on the bedding. For Hong Kong, the room is spacious, but there's nowhere to store a suitcase. You can set the temperature on the air conditioner, but it doesn't work. It only blows cold air, making the room humid.
Kitchen: The kitchen is minimally equipped, but it's sufficient. However, upon check-in, they warn you that the stove can only be used for reheating food, not cooking, as the fire alarm system is very sensitive and might activate the siren due to hot steam. You must turn on the exhaust fan to full power and the air conditioner to avoid triggering the alarm. Why bother having a kitchen at all?
Bathroom: The same situation as with the kitchen – you need to close the door and turn on the air conditioner at full power while showering to avoid the fire alarm being triggered by steam from the bathroom. The shower hose started leaking on the second day of my stay. It was replaced with a new one, which also leaked. When the technician replaced the hose, did he check if the equipment was working properly? I doubt it.
Breakfast: Breakfast is only served from a menu, which is quite limited. It's delicious, but not diverse. Is this the service you'd expect from a 4-star hotel? The breakfast organization is chaotic – staff running around and clanging dishes. Two slow coffee machines and one toaster keep guests waiting in line. By the way, there are plastic mugs for tea and coffee. The only fruit options are two types of apples – red and green.
Service: The service is polite, but I'd say it's "on demand." You need to ask for shampoo, shower gel, and dishwashing liquid to be refilled. The housekeeping, for some reason, doesn't notice the need to replenish hygiene products in the bathroom and kitchen.
Environmentalism: As in all of Hong Kong, they no longer provide water in plastic bottles. That's good, but come up with an alternative so guests don't have to go to the store for water. In my opinion, this environmental concern is simply an opportunity to reduce service costs while maintaining high accommodation prices. Speaking of breakfast again, the jam and butter are provided in small plastic containers, just like on airplanes. Is this really about caring for the environment?
Conclusion: Overall, it's a good choice if you're not bothered by the minor service inconsistencies and if you don't have high expectations for a 4-star hotel. If you're visiting Hong Kong, I'd recommend Two MacDonell Road.
Terjemah
6/19
Jawapan daripada Pihak Penginapan: Dear EdiG,Thank you for your feedback and we were delighted to hear your overall stay was enjoyable with the good view here. We are situated among the tranquil beauty of central mid-level. Guest could experience a different Hong Kong here. Rest assured that I have also noted your feedback regarding the room cleanliness issue , room facilities and breakfast quality that will ensure to further address your concerns with our relevant team. That’s help us improve our service quality and create a better and more comfortable stay experience for every valued guest. I do hope that we will have an opportunity to welcome you back and create a completely different experience for you. Warm regards Gina Ho, General Manager , Two MacDonnell Road
Iurlov
Bilik Taman
Menginap pada Nov 2024
Solo
8 ulasan
1.0/5
Disiarkan pada 22 Dis 2024
Never stay in so bad hotel in HongKong. Horrible experience! I don't recommend this hotel at any price! No words.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Lurlov , Thank you for taking the time to share your feedback regarding your recent stay with us. We understand that this has caused you any inconvenience and unpleasant experience, and we sincerely apologize. While we truly appreciate your positive comments we are concerned to hear about our room cleanliness and facilities, about the issues you encountered during your stay. Please rest assured that this incident is not reflective of the high standards of service we strive to uphold. We take this issue very seriously and have promptly taken steps to address these matters with our housekeeping and engineer teams . We are committed to making the necessary improvements to prevent such occurrences in the future. Thank you once again for bringing these matters to our attention. We are continuously working to enhance our standards to achieve this goal and we apologise for the unpleasant experience this time and we hope to have the opportunity to welcome you back in the future to provide you with a better experience. Yours Sincerely, Gina HoGeneral Manager , Two Macdonnell Road
Pengguna Tetamu
Bilik Skyline
Menginap pada Okt 2024
Pasangan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Dis 2024
Friendly and helpful staff, nice skyline view, (see photo), good breakfast, close to park, can walk to peak tram and peak path, most taxi’s are cash-only, no ATM nearby.
Terjemah
Jawapan daripada Pihak Penginapan: Dear valued guest, Thank you for your feedback and we were delighted to hear your overall stay was enjoyable. Your kind comment especially regarding our team has been warmly received and I will ensure to share it with them accordingly. We are situated among the tranquil beauty of central mid-level, about 15min. by walk to Central or 8min. by taxi or bus to the nearby Central or Admiralty station away from the hustle and bustle of central CBD. Guest could experience a different Hong Kong here. On behalf of our entire team at Two MacDonnell Road Hong Kong, we thank you for your support and I hope we can welcome you back to the Hotel in the near future. Warm regards, Gina Ho, General Manager , Two MacDonnell Road
Jess Pieterse
Bilik Taman
Menginap pada Okt 2024
Pasangan
8 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Dis 2024
It was lovely. Staff were so friendly and helpful. Told us about the music festival and aslo where or how we can get around. Our view was amazing, overlooked the city with lush garden.
Was nice to have a mini kitchen, so we could warm up our food, make some snacks for our adventures out and about.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Jess, Thank you for reviewing your recent stay here at Two MacDonnell Road Hong Kong and I am delighted to hear your overall stay was enjoyable with the amazing view here. We strive to provide our guests exceptional personalized service, facilities, amenities and a memorable stay. . Your kind comment regarding our staff has been warmly received and I will ensure to share it with them accordingly. Hope to have the pleasure of playing host to you again in the future. Warm regards, Gina Ho, General Manager , Two MacDonnell Road
Pengguna Tetamu
Bilik Skyline
Menginap pada Nov 2024
Pasangan
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 9 Dis 2024
Everything is good, view is also good, just a bit inconvenient to reach there
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for reviewing your recent stay here at Two MacDonnell Road Hong Kong and we were delighted to hear your overall stay was enjoyable. We are situated among the tranquil beauty of central mid-level, about 15min. by walk to Central or 8min. by taxi or bus to the nearby Central or Admiralty station away from the hustle and bustle of central CBD. Guest could experience a different Hong Kong here. On behalf of our entire team at Two MacDonnell Road Hong Kong, we thank you for your support and I hope we can welcome you back to the Hotel in the near future. Warm regards Gina Ho, General Manager , Two MacDonnell Road
rcrdm
Bilik Skyline
Menginap pada Sep 2024
Pasangan
36 ulasan
4.5/5
Hebat
Disiarkan pada 11 Nov 2024
Decent size apartment, clean and nicely situated in Mid Levels. Walking distance to central and also easy to walk up to The Peak (2.3km), but not noisy. Be mindful as it’s all up and down and stairs, as the area is famous for, I personally like it because it’s good exercise.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Rcrdm, Thank you for your feedback and we were delighted to hear your overall stay was enjoyable with the nice walk exercise here. We are situated among the tranquil beauty of central mid-level. Guest could experience a different Hong Kong here. On behalf of our entire team at Two MacDonnell Road Hong Kong, we thank you for your support and I Hope we can welcome you back to the hotel in the near future. Warm regards Gina Ho, General Manager , Two MacDonnell Road
Traveling Les
Bilik Taman
Menginap pada Sep 2024
Solo
4 ulasan
4.7/5
Menakjubkan
Disiarkan pada 3 Nov 2024
The hotel is very nice, the rooms are comfortable and very well equipped. Clean, convenient, has everything you might need. The staff is also polite and helpful. The only downside is that it is located uphill, and it's better to take a taxi or a bus.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for reviewing your recent stay here at Two MacDonnell Road Hong Kong. I am delighted to learn that you enjoyed all aspects of your stay and experience a different Hong Kong here of the good location. Hope to have the pleasure of playing host to you again in the future. Warm regards, Wylie Ng , Guest Services Manager , Two MacDonnell Road
allaroundtheworld
Bilik Taman
Menginap pada Sep 2024
Melancong bersama rakan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 26 Nov 2024
The stay was very nice.
The view of both our room and the restaurant is good.
Breakfast was okay as we didn't expect much but it was definitely a nice morning to start with great view from the restaurant, seeing mid-levels from the top.
Terjemah
Jawapan daripada Pihak Penginapan: Dear allaroundtheworld,Thank you for reviewing your recent stay here at Two MacDonnell Road Hong Kong. I am delighted to learn that you enjoyed all aspects of your stay and start with a good morning breakfast also you experience a different Hong Kong here of the good location. Hope to have the pleasure of playing host to you again in the future. Warm regards Gina Ho, General Manager , Two MacDonnell Road
ivantz
Bilik Taman
Menginap pada Sep 2024
Solo
7 ulasan
4.7/5
Menakjubkan
Disiarkan pada 21 Nov 2024
Central location up the hill, easily accessible via taxi/cab for less than 5 mins from admiralty station. There's daily shuttle buses that run on weekdays and 1 public bus that run till 8pm daily. Walk will be uphill task. Kitchenette studio apartment concept, cozy room, nice view and bathroom.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Ivantz,Thank you for reviewing your recent stay here at Two MacDonnell Road Hong Kong. I am delighted to learn that you enjoyed all aspects of your stay and experience a different Hong Kong here of the good location and nice garden view. Hope to have the pleasure of playing host to you again in the future. Warm regards Gina Ho, General Manager , Two MacDonnell Road
Pengguna Tetamu
Bilik Taman
Menginap pada Sep 2024
Solo
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Okt 2024
Wonderful stay. It’s only 5-10 mins drive to HKCEC and 12 mins walk to Central station. Good view and comfortable room.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for reviewing your recent stay here at Two MacDonnell Road Hong Kong. I am delighted to learn that you enjoyed all aspects of your stay and experience a different Hong Kong here of the good location. Hope to have the pleasure of playing host to you again in the future. Warm regards, Wylie Ng , Guest Services Manager , Two MacDonnell Road
Lauren Karina
Bilik Taman
Menginap pada Ogo 2024
Melancong bersama rakan
12 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Okt 2024
Very friendly and professional front desk lady when I checked in in the evening! The room was spacious, clean, and has an amazing open view of the gorgeous city. Many taxis passing by the hotel so getting around was super easy! Absolutely will come back! Highly recommend :))
Terjemah
Jawapan daripada Pihak Penginapan: Thank you Lauren Karina for reviewing your recent stay here at Two MacDonnell Road Hong Kong. We were delighted to hear your overall stay was enjoyable with the nice room and beautiful view here. Your kind comment regarding our staff has been warmly received and I will ensure to share it with them accordingly. On behalf of our entire team at Two MacDonnell Road Hong Kong, we thank you for your support and I hope we can welcome you back to the Hotel in the near future. Warm regards Wylie Ng Guest Services Manager Two MacDonnell Road
Pengguna Tanpa Nama
Bilik Taman
Menginap pada Jul 2024
Pasangan
1 ulasan
3.5/5
Disiarkan pada 27 Ogo 2024
Poor location. Need to take taxi or change bus from admiralty station. Walking from station would be too hard. The room isn’t very good either.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your experience with us. I am truly sorry that we did not meet your expectation about hotel location and the room. We are situated among the tranquil beauty of central mid-level, about 15min. by walk to Central or 8min. by taxi or bus to the nearby Central or Admiralty station away from the hustle and bustle of central CBD. Guest could experience a different Hong Kong here. Thank you again for being our guest and we hope you will give us another chance in the future to provide you a more pleasant stay. Warm regards, Wylie Ng , Guest Services Manager , Two MacDonnell Road
Pengguna Tetamu
Bilik Taman
Menginap pada Okt 2024
Melancong bersama rakan
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 1 Dis 2024
Very good, amazing view
Terjemah
Jawapan daripada Pihak Penginapan: Dear valued guest, Thank you for reviewing your recent stay here at Two MacDonnell Road Hong Kong and I am delighted to learn that you enjoyed all aspects of your stay. Hope to have the pleasure of playing host to you again in the future. Warm regards, Gina Ho, General Manager , Two MacDonnell Road
dnlnpl8448lpm
Bilik Taman
Menginap pada Dis 2024
Pasangan
4 ulasan
3.5/5
Disiarkan pada 7 Jan 2025
Location is not very convenient. Hard to reach for newcomers. Facilities are clean and relatively well maintained. View from room is nice.
Terjemah
Jawapan daripada Pihak Penginapan: Dear dnlnpl8448lpm, Thank you for taking the time to share your feedback regarding your recent stay with us. I am delighted to hear that you are enjoyable our beautiful garden view and hotel facilities here. We are situated among the tranquil beauty of central mid-level, about 15min. by walk to Central or 8min. by taxi or bus to the nearby Central or Admiralty station away from the hustle and bustle of central CBD. Guest could experience a different Hong Kong here. Hope to have the pleasure of playing host to you again in the future. Warm regards, Gina Ho, General Manager , Two MacDonnell Road