The Ritz-Carlton Residences, Waikiki Beach Hotel
Tempahan terakhir 8 jam yang lalu
Check in receptionist stated we had been given an upgrade room so a little bit bigger then what we booked which was of them. $200 a night is held on credit card so $2k held on credit card for our stay for security, meaning less money available to use for shopping at a place known to thrive on tourists spending lots of money. It’s a nice hotel in a great location. The room is spacious and with well equipped appliances. Nice toilet with heated seat that wash’s and dry your backside. We booked for 3 adults. The hotel website states it can accommodate up to 4 adults. The room was not prepared likewise. We had to work out on how to turn the sofa bed into a bed, almost trapping my hand! After sorting the sofa bed out we needed to get the sheets and duvet cover from housekeeping which they did very quickly. My daughter (adult) had the sofa bed. She complained it was uncomfortable. I swapped with her and confirmed the sofa bed is indeed very uncomfortable and would make an annoying sound when moving. My wife and daughter slept on the bed and me being a gentlemen slept on the sofa bed for rest of our stay. It’s common international knowledge if you need a new fresh towel then just place in bath tub or floor and housekeeping will provide fresh clean towels when cleaning room, but not here! I had cut myself shaving so there was a small bit of blood on towel, placed in bath tub as one would do, next day I got a towel which was folded up and found the same blood stain!
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