Cari Hotel dengan Tab Mandi di San Sebastian

This is a classy hotel with impeccable service, beautiful rooms, great location. Everything would have been perfect if not for the fact that the mattress on one of the twin beds was broken, as in collapsed in the middle. After the first night, I tried to explain this problem to people at the front desk. I had to do this three times to three different people before a manager came into our room to assess the problem himself. They quickly switched out the bad mattress after he came. I don’t know if they didn’t believe me at first or if it was a language problem, either way, it took a better part of the day to get this problem resolved, with no communication from them acknowledging the problem, or to say they were working on it…The handling of this incident was a bit disappointing. However, aside from the above incident, it was one of the best hotels I have stayed in a long time.

My husband and I spent 3 nights in this lovely boutique hotel in San Sebastian. It is very centrally located - only a short walk from the old town and the beach. The reception staff are so friendly and helpful and gave us some really good restaurant recommendations. The rooms are lovely and very well serviced. The self service breakfast was very extensive and the servers were so friendly. I would really recommend this hotel as a place to stay in San Sebastion and we would certainly stay there again.

Ok. The final day breakfast was delayed and we had to wait for a free table. The staff did their best. Knock on effect is we were running a bit late and ended up hassled by reception to get out of our room from noon onwards. Part of the reason we stayed in the hotel was the restaurant. For the price we expected to be blown away by the food. Service was excellent but nothing amazing about the meal. Usually there are a few courses that blow you way but to be honest I can’t think of any that did.

Hotel nuevo, bien ambientado y con habitaciones amplias y elementos de calidad. Como sugerencia, el poner unas almohadas más firmes. Si volvemos a Donosti, seguro que repetimos!

Beautifully designed contemporary hotel in a great location only a stones throw from the beach and old town. Perfect for a few days exploring San Sebastián. Would definitely stay again.

I was emailed a code to get into the property, there was no one on reception to welcome me. I booked in a hurry and my bad, didnt realise this is a digital property, I have never heard of such a thing. I managed to get into the building, found the room numbering system very confusing, the lovely cleaning man who spoke no English assisted me to my room where we discovered my door code would not open the dorm room door. After ten tries he went and got a card and I managed to open at door. It was at this point that an ungodly stench, reminiscent of a football team locker room after a game, hit me in the face. It was absolutely disgusting. There were five sweaty guys in their marinating in each others stench. It was after midnight, I was exhausted, I went to bed. Immediately in the morning I went to the front desk and asked to be moved, there was a bit of mucking about because the lovely girl there was only admin and had to call someone else who had to call me back...the answer was pretty straight - You booked a share room, deal with it. I asked for a refund and was told No. I took breakfast which was extremely basic. I had to return to the room, opened the curtains and the window as wide as it would go to air the room out. I'd say this place isn't bad unless you have an issue, then you are on your own. The facilities are pretty average. They have only one washing machine and dryer for the entire hostel and the bathrooms on my floor, the toilet was half broken and only one out of two showers had a door that locked. It is quite far from the center of town. To top it off, I had twice emailed the hostel to advise I have a disability and require a bottom bunk and to ask if they have a private fridge where I could store my medication. They never responded and my meds need to be in the fridge, I had no choice but to leave them in the very small and hardly sterile or secure, common room fridge. When I retrieved the bag on the last day, more than half my medicine was missing. Very expensive and much needed medicine. I came away with a six month supply, now reduced to six weeks and I can not afford to replace them. Not a happy camper but what can you do ? I left but hey, it is cheap and you might have a better experience.

La pasamos muy bien ,fuimos en familia habitación cómoda y limpia.La ubicación es muy buena en el barrio antiguo y cerca de la playa. La dueña muy atenta y simpática,nos trató muy bien ,super atenta. Nuestra habitación era con baño compartido lo que no fue ningún problema ya que estaba muy limpio y on todo lo necesario. Excelente relación precio calidad