Hotel dengan Tab Mandi di Koh Tao

The service at the Tarna Align resort is impeccable. They keep you in touch via Whatsapp and are incredibly welcoming and helpful. Golf buggies take you anywhere you want to go into Sairee and then bigger vans for the pier. They provide good amenities eg toothpaste. We stayed in a Villa Sea View room which had absolutely stunning views and a great balcony. It was a short trip into Sairee for walks in the day or for night time activities. The only downside was the room. 1. It was incredibly dark with all the lights on at night with no option to have brighter lights on. 2. The bedside table is a small floating shelf next to the bed and sloped downwards so in the night things would fall off onto the floor. 3. The only way to control lighting and air con was by a panel on one side of the bed which meant if one person fell asleep the other person had to try and get out to get to the panel. 4. Beware of the glass door to the toilet- we both walked into it and bruised ourselves as it was so clean and see through. Could benefit from stickers on it to prevent this. 5. The fridge is right behind the bed and very noisy so we had to unplug it at night to sleep

We had an awful experience at the Seashell dive centre attached to the hotel, and are now out of pocket for 22,000 baht for courses that we couldn’t complete due to the behaviour of the centre manager. We booked and paid upfront for a day of fun dives and 2 AOW courses. After an awful experience where I became very cold and sick on the fun dives due to poor weather conditions and inappropriate kit, we asked to be refunded for the AOW or to wait until conditions were calmer. The manager said that we could not be refunded but could wait for calmer conditions and we extended our time by another week in order to wait for things to calm down. However, the following day we popped into the centre and the managers attitude was completely different, he was rude and difficult and following some very unpleasant interactions with him over the following few days, we took the decision to not go forward with the course. One of the instructors who witnessed the managers behaviour apologised on his behalf giving the excuse that he was in a bad mood as had broken up with his girlfriend ! It was evident that once he had our money, that he had no interest in delivering our course or providing any level of customer care. On the fun dive, kit was poor, with a thin shorty wetsuit provided that was not suitable for the weather conditions, no boots, fins that were too small as they didn’t have any other sizes. Our instructor however was dressed in a full wetsuit and boots etc as said he tends to get cold. There was no provision of snorkels despite PADI guidance stating that these are an essential piece of safety equipment and no basic first aid care / procedures provided for cold, sick customers. When we asked for snorkels, we were told that they are unnecessary and just get in the way. The manager has refused to give his name and diver number despite repeated requests which raises further alarm bells and he ignored all initial emails and messages. Finally, we received a response whereby he said that we had booked onto the course on 3 occasions and not attended. This was completely untrue as no date had been set for us to do it at all. The hotel (who we paid for the course) have not responded to any emails or messages in relation to our complaint and couldn’t have been less interested when I raised it with the reception staff at checkout. My advice is that if you go to Seashell hotel, please AVOID the dive centre. You might be ok if everything is straightforward and you get a good instructor, but if there is a problem then don’t expect any level of care or compassion. We had travelled to Koh Tao to do some fun dives and complete our AOW courses. Our experience at seashell dive centre has ruined our trip to this island. After some detective work, we have established that the dive centre managers name is Hasan Can Toker . I wonder what his reasons for hiding this are ! Again, not the actions of a professional and transparent dive centre manager. As for the hot

By far, one of the best hotels I've stayed in my travels, breakfast was amazing and you can request dishes to be prepared for you like omelettes, pancakes and such, lunch and dinner were delicious and very flavorful, drinks at pool bar were very good and varied. The staff was so nice, helpful and welcoming, I really loved them. I had a Thai massage which helped me with the pain and ”knots” that I had from previous injuries, very professional. This hotel made my experience in Koh Tao 10x better

First of all a few things 1) the beach is beautiful & lots of room on this bay to walk about / swim. Also the beach is super clean 2) on arrival I didn’t feel the hotel or hotel staff were that friendly. We were waiting to be checked in and instead of explaining the hotel procedures to me & my partner we had to wait till there was more people there and then it was explained in a group so didn’t feel as personal 3) the hotel restaurant was very overpriced & we had to wait ages for staff to acknowledge we were waiting. We did eventually walk over and ask for a menu, all the staff were standing about chatting which is fine but there was a lot of other customers waiting as well including ourselves 4) the rooms are very outdated and I have been to other hotels in Thailand in the same price range and the others were alot more Up to date. You can also hear the neighbours, we were kept up late due to the noise in other rooms ( due to thin walls) and a connecting room that the staff did not undisclosed. There was also no hooks to hang your towels after a shower. We booked a sea view however could hardly see the beach 5) there is a shuttle bus which is free and was really good. As the hotel is far away from other restaurants / bars Overall I would not stay more than one night and was glad I was only staying for one night. I would not recommend this hotel for someone going to koh tao

The location is nice and quiet, walking distance to other restaurants through the beach. The beach is very nice, clean and good for kids especially when the tide is low. Our Cabana was spacious, beautiful, although a bit dark. The water pressure was low and we didn’t have hot water. We asked them to fix it but it didn’t happen on time before our check-out. We stayed for two nights. The pool has a waterfall, and it looks a little run down. Nice view to the sea from the pool, though. The breakfast (included) was ok. Fruits, bread, but not many options for vegetarian/vegans in the menu. Dinners were good. Overall, a beautiful hotel, kind staff, great location, maintenance response could be better.

Ban’s is one of the biggest diving center in Tao. We had standard room with ac. Everything worked very well, making up the room was daily, if needed. Hotel has many swimming pools, but daily time pools are only for divers. There are laundry (1kg/50baht), restaurant, diving center, motorbike rental, Ban’s shops and everything you need for a diving holiday. Hotel area is HUGE, so be ready to walk if your room is up in the hill. About 15min walk from the harbour.