Hotel Dengan Gym di Anhui, China

朋友聚會在這住一晚！歡朋上次貴州住過一直念念不忘！不管房間！還是前台！還有早餐，都非常好，早餐阿姨不停的在清理枱麪，這個價位這個早餐品質真的很好。洗

Negative: - staffs English is not good, they still use cellphone translation - response time at reception for a a keycard replacement was slow - you can see that the corners in the rooms and bar are not thorough cleaned and that although it’s a fairly new hotel, it already looks a little run down here and there - in one of two rooms has been smoked before, although it’s a nonsmoking floor - waiter at breakfast argued that the water will cool down when I asked for cold water and he brought hot, instead of bringing cold water when I asked. After further arguing he finally brought a cup of cold water. - hotel cannot issue an invoice or fapiao so you have to go via Ctrip, which is an additional annoying step Positive: - got a WeChat contact who spoke English and was very helpful and asked if I want to change the room with the smoke smell - breakfast is great - elevators are arriving fast - view is great Have not tried the pool or gym.

The hotel service is excellent, particularly Ms. 张张 at the front desk. She provided outstanding service and demonstrated a high level of professionalism. After I left my T-shirt in the room, I called the reception the next day, and she arranged for it to be shipped to me. I greatly appreciate her assistance.

Very impressive with the front desk services. Front desk 王盈 is friendly n quick to done our check in. 服务管家小鱼 self introduced herself and providing great services to our 3 nights stay, make sure that we are comfortable during our stays. She is gentle and professional in her task and attentive services. We are attending the Singer Zhou Shen's concert at Hefei, the hotel is so considerate and gives the fans, hand warmer/heat pack, as the weather is getting colder. The daily breakfast also very good, aplenty of dishes to choose from locals and western cruisines. Check out time also has been extended till 4pm by thoughtfulness of 小魚, but we need to catch our train at 1pm....Thank you 小魚. A goodbye gift for us as we leaving. We are having a great time staying in the hotel. The view from our room is fantastic, lake view and part city view. This hotel will be our first choice if we visit Hefei in the future.

This is our family’s second stay in a row in such a warm and nice place in a modern and historic city Luan. We absolutely enjoy everything the city and Wanxi hotel has offered us. It’s another memorable experience that we’ll cherish before we come back soon.  Sharing a couple of photos from the hotel as a part of our experience and memory. Thanks team for providing such a wonderful service here and we’ll come back again soon.

I am honor to book in WANDA REALM Bengbu amazing service supper clean location is fantastic and I am so much appreciated and thankful for Kate to help me and guide me while I was staying honor to me to book again and again

定了單卧套房套餐，給了一間視野無敵的江景房間，包含行政酒廊禮遇，面積比較大，前台Anna服務細緻周到，還有歡迎飲品，酒店位置絕佳，去哪裡都比較方便，旁邊是銀泰百貨，一樓早餐也比較豐盛，唯一美中不足的就是空調風機比較響，還好提前帶了耳塞。

From the moment I arrived, the customer service at the Shangri-La Hotel in Hefei was impeccable, with staff anticipating every need. My room was a sanctuary of cleanliness, where every surface gleamed and the linens were freshly pressed. The attention to detail extended to the immaculate pool and wellness area, which provided a truly luxurious escape. This hotel masterfully combines warm hospitality, an unbeatable setting, and flawless upkeep for an unforgettable stay. Western breakfast buffet and their buffet dinner was dangerously delicious 🤗. Once again, excellent customer service... Thank you 🌹

先説結論，各方面都超超超滿意！！！入住當天中午，前台小姐姐打電話，主動問是否自駕需要幫留車位，到了之後保安大叔提前出來引導我們到車位，很貼心！入住之前，加了微信就發了入住指南，有飲品晚上還有夜宵，當時心裏就想，這樣老闆不得賠本啊，還有點不敢相信，酒店價格又不高，服務真這麼好麼。到了之後辦入住，前台小姐姐給我定的三個房間全部升級成了空間更大的大床房或者標間，我住酒店一直聽別人説根據酒店房間情況被升級房型，我本人還是第一次遇到，辦入住的時候就説晚上六點半有免費的粥和餛飩可以送到房間，七點還有免費的麪，我們要了粥和餛飩送到房間裏，想着可能也就是一小碗嚐嚐鮮，沒想到挺大碗，而且餛飩很好吃，比外面賣的都好吃，直接吃飽了，到房間之後前台小姐姐還發微信問房間滿意不滿意，有需要隨時聯繫，主動問喝不喝奶茶還有七點的麪，我們要了奶茶和咖啡也很好喝。房間裏很乾凈，還有歡迎禮小零食，用品和整潔度這些都不用説，是基本的，牙刷毛很軟，一次性用品一點也不敷衍，房間裏還很用心的準備了書，像二十四史周易之類的中國古籍，本來以為就擺了殼子裝飾的，沒想到是真的，每個房間還不一樣，真是用心了。第二天早起吃早飯，中餐炒菜和西餐甜點都有，口味很棒啊，説實話比某些連鎖酒店早餐強多了啊，很多酒店早餐都很敷衍，從早餐的配置來看也知道真的是在用心為顧客做服務，還有一些軟件服務，從前台每位輪班的小姐姐，保安大叔，客房主管，遇到的每位酒店服務人員都是笑臉相迎，心裏暖暖的，酒店瞬間就有温度了，還有，酒店是兩點退房，這點很多都做不到吧，都需要一定的會員等級才能兩點或者三點退房。反正就是很好，不要看酒店大門的門頭並不起眼，其實內有萬千，大家多來住吧，我怕這麼好的老闆賠本了，以後來阜陽我一定來這裏多住幾天，我們那裡有胖東來，阜陽的這家茉莉月亮灣酒店就是我心裏酒店業的胖東來，給酒店老闆和每位笑意盈盈的工作人員點贊，太棒了！（餛飩三下五除二被吃完了所以就拍了個空碗上去，但是必須要留個紀念）

”This place was an absolute gem! The room was spotless and spacious, and the bed was incredibly comfortable. The staff were so welcoming and helpful, always ready with a smile. The breakfast buffet was delicious with a huge variety of options. We had an amazing time and would definitely recommend it.”