Hotel Popular berhampiran Saint Dunstans Church

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The Hatton Apartments

The Hatton Apartments

3.2/510 Ulasan
Heathrow
I made a booking through *********** at this place for my nieces and nephew to stay for two days. They were returning from Ireland before flying out of Heathrow and, due to the planned transport strike, it made sense to book something near the airport. I had read through the terms and conditions of the booking and had made the booking under the name of my niece who is 25 years old. After the booking, I received an email from the property that required supply of ID for all persons staying at the property and pre-authorisation of a credit card for a £200 deposit. The requirement of ID prior to arrival is not on the hotel policy, which states that “Guest are required to show a photo identification… upon check-in.” Never have I experience this before! After the the IDs were provided I received a ”We are sorry to inform you that you don’t meet our minimum check-in age which is 25 years, as the reservation is on your name we require you to be at least 25 years old to check in. Additionally, it’s not possible to change the name on the reservation. We apologise for any disappointment this may cause. As your reservation is non-refundable, we are unable to waive cancellation fees for this reservation. The minimum check in age alongside other policies and house rules are clearly stated on *********** for all our guests to read before selecting to book and paying, etc”, All this was incorrect. I called the hotel and was told that although the named person was 25, the others were not. It is not in their policy that “all people” must be over 25 and I questioned the requirement as they obviously allow families with children to stay. I was told that it didn’t matter and they would not be allowed to stay and I wouldn't get any refund (even though the booking was in line with their policy). The pure rudeness, lack of integrity and honesty of this hotel astounds me. I am so disappointed that *********** continues to supports this place with so many poor reviews. So much for a customer focused industry! STAY AWAY PLEASE.
Homestay Hotel Heathrow

Homestay Hotel Heathrow

3.6/550 Ulasan
Heathrow
+ Positive -This hotel is a little gem its location is perfect for anyone that needs a stop over , the location is about 2 minutes walk from Hounslow Central tub station and the Piccadilly line which then connect you to the main tube lines for London. + Positive -The owner/manager was very helpful in regards to contacting me and asking in advance if I required carparking which I did its chargeable at £10 per night, the carparking at the hotel is only 1 space but I was informed that the hotel also own a 2nd carpark that is within walking distance , Hotel has a bar and from other reviews a great restaurant on this sty i did not try it and chose to take a small walk to Hounslow centre a short walk away and got a great take away from the market food hall , Room i booked a single room but the hotel owner up graded me to different room free of charge , Room had a great curved 55” T.V with lots of channels Netflix and Prime to name just 2 the only thing with the T.V was there was a line/ band running down the screen when it was on and I loved the voice activation remote control , facilities it had Tea, Coffee, kettle and clean glasses ,the room was spotlessly clean bed WoW what a mattress it put Premier Inn beds to shame LOL, bath room and shower was to a high standard there is 24 7 reception and the night porter was helpful on check out. overall A Great place to stay , will definitely be staying again . Only 2 -Negatives the arm chair in room 110 has see better days and the seat was damaged and window blind was worn a bit
ibis budget London Hounslow

ibis budget London Hounslow

4.3/567 Ulasan
Heathrow
Great stay. Easy to find and convenient location. Short walk from the closest underground station. Very small room but clean with good water pressure in the shower. Breakfast simple but satisfying - loved the auto-Nutella dispenser.
Skylark Guest House

Skylark Guest House

3.8/578 Ulasan
Heathrow
A fantastic place for a great location for London and Windsor and surrounding areas
DoubleTree by Hilton London Heathrow Airport

DoubleTree by Hilton London Heathrow Airport

4.1/5133 Ulasan
Heathrow
Great hotel, near the bus station There are supermarket nearby and the staff who received me the first night was very helpful however on the night I ask for water and they refused to give it to me then they said if I wanted water I needed to buy it. The room is quite small but there's a lot of amenities, tea pot, table, chairs, and so more.
Travelodge London Feltham

Travelodge London Feltham

3.6/546 Ulasan
Heathrow
Ladies at the reception when checking out really made the stay all the better, great atmosphere, and very kind, although other staff member did not seem as friendly. There was a stain on one of my white pillows that I immediately saw when about to get into bed. The key cards were not the best and did give me a hard time when entering as I had to try them multiple times. Transport links are great, it is nicely located within reach of other essential stores, Would recommend if you’re looking for a place to sleep with a partner.

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