HomeTowne Studios Houston - Northwest

I like this hotel is very peaceful. The employees help you it’s clean and mines there own business.

It was ok. It’s very friendly. Everyone over here seems like family. I love it here and I’ll come again

It was decent , everything was up to par to my liking , staff was friendly.

Had a great time with my stay

The location was not what I expected for that hotel. The lady at the front desk was very nice and the room was clean but that was about it especially for the price I was paying for 2 nights.

Groups of men hanging around in the parking lot making noise until after midnight, roaches in all areas of the room, stains on the curtains, and a huge hole in the bathroom wall.

It looked nothing like the pictures and it was people everywhere and I don’t feel safe. So I asked for a refund and called you guys about a refund and was still charged.

I am in Houston and we had the storm and I booked the room. When I arrived the hotel did not have power. I was charged for not staying there and they have a no refund policy. So thanks for nothing. I will be disputing this with my bank.

No towels when i checked in, cats in a cage in front of my room, roaches in the bathroom, only bathroom amenities is 1 bar of soap, microwave is rusted & food particles inside, dining table had multiple cigarette burns in the wood.