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Kami Memadankan Harga
1 malam
Ulasan Tetamu
3.8/5
Baik
34 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Sauber. Bis zum Flughafen ca. 10min. 7/11, Amazon Café und Imbiss am Platz. Zu empfehlen wenn man von Surat Thani abfliegt.
Terjemah
You Jun T
Bilik Double Standard
Menginap pada Jan 2024
Solo
12 ulasan
4.0
/5
Sangat Baik
Disiarkan pada 4 Jan 2024
Clean and safe hotel near the airport. Very basic, but has everything you need. The water heater is a bit old, but everything else is super clean and well maintained. Good for one night stays. 7-11 nearby, Amazon cafe, and local food just downstairs. The location is very basic though, so you need a car or taxi, there is no walking path.
This booking was made for my sister and payment deducted from my card immediately in order to confirm the booking. As she was traveling alone and from overseas with no access to a Thai phone we called ahead 10 minutes before her arrival and spoke to reception, confirmed her booking and they said everything was fine. We informed twice that full payment was made and when forwarded all the booking information by Line App to the hotel. Upon arrival they refused to give my sister the room key without full payment upfront , in cash and charged her more than the room rate advertised! They knew she had no access to a phone as we had told them her phone had broken on her journey. Despite telling them over and over that the room had been paid for the refused access to her room until she handed over the cash. She needed help to print her van and ferry tickets as everything was on her broken phone and we forwarded these by Line to the hotel . Again no help just told there is no printer at the hotel !?? This was her first impression of Thailand. So disappointing. This is unacceptable. We are still waiting for a response and a refund. I do not recommend booking here at all unfortunately because of this situation.