Xiangxi Grand Hotel

Best 🫶 free shuttle to the train station, free fruits when I arrived , free buffet breakfast , and free delicacies given upon check out. These hotel is generous & it’s worth the penny. Location wise everything is walkable and nearby. Front desk was very nice & most of the staff. Restaurant is downstairs as well and open for lunch & dinner. There is also convenient store , spa, and lots more. Cleanliness 👍, spacious 👍 If you wanna have a great stay in Phoenix town. I highly recommend this hotel. 🫶

Especially the service was very kind and always gave their best to help us The room was big and clean Sadly the pool was under constructions but all in all it was a good time.

Location is ideal as you can take the bus shuttle from train station. Room is spacious and clean. The reception and the manager are friendly and informative. Will definitely recommend to friends to stay here.

We are Malaysians, coming to Hunan for the first time, to Phoenix for the first. Ctrip on the election of the most praised the most Xiangxi Hotel, note the need for shuttle service, but forget to leave the phone. After getting off the high-speed rail station, I didn't remember the pick-up, so I got on the bus. Later, when I got to the hotel, the receptionist told us that the pick-off worker didn' t pick us up at the high- speed rail station. We only remembered the incident and felt very sorry. The hotel has a large parking lot. Check-in at the front desk was very quick. The hotel also has a dedicated butler who served us a fruit after check-in. It was very kind. You can contact them for any needs in the room. The service staff was very welcoming, the room was spacious, bright and comfortable, the sheets and covers were clean and refreshing and the sleep was super comfortable. Phoenix is definitely the most beautiful small city, and the night sky is very charming. There was a great selection of snacks around the hotel and it was very convenient. I was so happy to have booked this hotel. I contacted the housekeeper to drop off at 8 o'clock the next day. After checking out, I waited a little while. I was pleasantly surprised that the drop-off was a beautiful little sister. Along the way, we talked about family and work. We arrived at the high-speed rail station very quickly, and we were a little too tired to leave. Phoenix the most Xiangxi Hotel, super worth staying Oh, I must recommend my friends to Phoenix, remember not to miss the most Xiangxi!

The hotel is clean, has Chinese restaurant first floor, but there’s no pool and sunbathing area as it noted. The door was locked for the roof which disappointed us a lot

We loved our stay. From the fresh selection of fruit delivered to our rooms shortly after we arrived all the way to the service that went above and beyond to get us to the train station after we left. The hotel is positioned well with only a short walk to the main attractions.The room was clean, the beds comfortable. The staff in the lobby are always ready to help and organize anything we need. Would definitely recommend this hotel for your stay.

The service was 5 stars!! Especially the Front Desk manager, Tianyun, who showed genuine caring when we encountered a problem after we checked in. She worked very hard - with great professionalism and dedication - to help us, and ensure our stay was an excellent one! It is rare to find such hotel employees who sincerely care as Tianyun did!! We would definitely return to this hotel thanks to her!!

Convenient location, delicious breakfast and great service, highly recommend!

This hotel is conveniently located nearby the main bus station in a min walk. The building it’s a little fancy old which integrates into the old town. I would not say it’s the best hotel in the town since this is the only hotel I lived during my stay. However, it’s normal-norm hotel that I am comfortable with, with daily amenities and facilities.