Ethnic International Garden Hotel

This is the best hotel in Yanbian area, with luxurious facilities and five-star service standards. The exterior of the hotel is very grand, and at night it looks like a Chinese movie set. There are many places to take pictures, not only during the day, but also at night. A North Korean girl played the piano in the lobby, and the reception staff were efficient and multilingual. The whole hotel is full of Korean cultural characteristics, which made me feel very comfortable. The hotel also has a large parking lot, as well as a luxury shuttle service. The breakfast was very varied and the seating was very comfortable. The room was so large that I felt like I was living in a Korean palace. The ordinary rooms are comparable to the presidential suites in many hotels across the country. I am looking forward to staying at this hotel again. Highly recommend!

The hotel is big, beautiful and well-maintained though it seemed quite empty when we spent one night there during the national day holidays. We were told at the reception there's not much to do in Hunchun apart from going to Fangchuan national Park (situated at the border between China, Russia and North Korea) but it was closed when we went there and apparently it's been closed for a while and will stay so for an unknown time... The hotel pool was closed too because of covid measures. At least we were recommanded a good Korean barbecue for dinner.

Very nice hotel located just opposite of Hunchun soccer stadium. The hotel is brand new and looks just amazing. Also the rooms are one of the largest I have ever had in a hotel. General manager speaks fluent English and can provide advice regarding sight-seeing and restaurants. Very nice stay and we are definetly coming back!

AAAAA

位置距離市內較偏一些，但是有免費接站車，酒店旁邊有家飯店可以點菜，也挺方便的，酒店環境很漂亮，房間大、有給歡迎水果等，還有免費朝鮮族服飾租借，就是免費的款式不太多，旁邊有收費的並且跟拍，早餐很豐富，正好趕上有會議，人員較多。

房間很有特色，也夠大，服務態度很好。房間地毯污漬有些多，智能坐便比較好，現在國內有智能坐便的酒店也在慢慢增加。 園區挺好，沒事可以小轉一下，地角有點偏，好在琿春不大。接送服務很貼心，司機師傅忙前忙後非常有耐心。 提個建議，大門口的輪椅通道實在坡度太大。

酒店的硬件滿分，房間漂亮花園漂亮。 早飯豐富 房間好大 地段偏市郊，去哪兒都要打車 不過既然你説你是五星級，那我就要用五星級的標準來要求你了，畢竟你的價錢也是遠高於同行。。。大堂衞生間捲紙都是用完的。 據説很多崗位都是北朝鮮人，但從我客人的角度經常問個問題他們都聽不懂就很敗好感了。我點單的時候問哪個菜最快，就這來來回回了五分鐘也沒搞清楚。算了，叫外賣了。 我們的房間分了兩個訂單，入住的時候説一定要換房間。第二天還把行李全部收拾好，結果又説原房續住。反正感覺人員參差不齊，有的人專業一點，有的人明顯差很多

酒店比較高端，裝飾佈景都很精良。房間空間大，裝修擺設都很講究，很有當地特色，衞生很好。酒店自成拍照取景地，後區院子裏可換當地服飾拍照，服裝店裡有提供。個人體驗感很好，以後再來也是會選這酒店。

做為酒店從業者以及曾經的星評員説一些感受 規模界定於四五星之間勝在特色 因為酒店有朝鮮從業者 服務意識較好 尤其是禮賓 但是引領到房間後建議時間充足做一下簡單的房間介紹 其次前廳部辦理入住較慢同時看到退房手續有人辦理 左右前台以及人員之間工作銜接等不太理想靈動性以及速度有待提高 知道提前多人入住應主動備註提前讓客房部擺放相應人數的拖鞋自己洗漱用品 偶遇客房服務員能做到主動問候 房間內設計部分一些不合理的硬傷不做點評了 細節需要注意如枕頭的線頭甚至温馨提示拆掉枕套 便簽本劃痕嚴重考慮換筆 巾類洗滌加柔順劑 地毯沙發自己浴室計劃衞生需要開始了 小方巾個人認為仍需要 房間歡迎信非旺季可手寫並做個人定製 餐廳菜品中規中矩品類在同級別酒店而言略少且味道一般 接送機服務較好司機師傅乾淨禮貌 另外常用內心電話建議留下客房部的房屋中心 不要啥電話都打去總枱增加其工作量 最後補充一點 酒店英文提示牌拼寫錯誤 GRO 客户退房入住等跟進工作較為及時所以酒店評價給五分鼓勵一下