Mr & MRS Smith Hurley House Hotel

So I can only say thank you for an amazing lunch outside on the terrace/garden. Impeccably polite and efficient service, incredible menu covering Japanese, Sunday roast, Pizza, Pasta and standard fare. The pictures say it all with a perfect medium rare T bone. We stayed 1.30 to 5.15 pm and never felt rushed. Just the most delightful afternoon which I cant wait to repeat, Thank you. Should also mention the hotel and facilities are immaculate.

Staff was very helpful. Bed was comfy. Room was quite. Easy to find. The staff arja and babita were lovely. Especially with the hotel having 24 hour pizza service. The toilet was nice and clean. Lots of towels too! Always a pleasure to stay there

Wonderful Christmas event in the Pavilion at Hurley House - joyful choir singing festive favourites, special Champagne and sweet treats, and perfect service, as ever. The Pavilion was beautifully decorated for Christmas and felt very festive.

It's very rare we get chance to get away without the kids, but we always make sure we have a special night away for our Wedding Anniversary each year. This year we chose the Hurley House Hotel for this occasion. We increased our normal budget this year and chose their best room (room 1), as it was a special occasion. I asked when I booked, if they would kindly be able to add a small touch to the room as it was our Wedding Anniversary, just expecting something little like a small cake / some chocolates / card, but when we arrived, they had exceeded my expectations. They had left us some amazing chocolates with Happy Anniversary written on the plate, two towels folded into kissing swans and rose petals spread all over the bed. My wife was in owe ;-) Even taking all this away, the room itself was amazing. The first hotel room I can say I have been to that honestly looked better in real life than in the pictures (and it looked stunning in the pictures!) Decor was stunning, extremely comfy bed, beautiful roll top bath, lovely powerful shower and a private secluded patio. The staff were all lovely and extremely welcoming. We enjoyed some lovely wine in the bar and had a spectacular meal in their restaurant. Cannot rate this place highly enough. Will definitely be back next year if not before ;-). Many thanks to all the staff for making our stay and Wedding Anniversary so special... Much appreciated !

I have just read the response to our review of Hurley House given we were entirely unimpressed with the behaviour of the bar staff and find it in keeping with exactly what was posted in the 'Fawlty Towers' review we made earlier. The managements' rebuttal is complete fiction and is in no way and accurate reflection on events that afternoon. My wife and are are well know within the Marlow community and anyone that knows us could not fathom us 'yelling' at anyone let alone being rude. The barmaid did indeed drop the tip intended for her on the table; it was no accident. I could in no way point out anyone's 'thick' accent as suggested as that would also be rude. There was no swearing; I am 57 and my wife is 63. People of our maturity just don't act like that described!! I would dearly love to see the CCTV footage showing me 'throwing coins back at her'! Hurley House can't produce it because it is a complete fabrication and would result in grounds for assault. If Hurley House deemed it not important what car we left in (my mistake, forgot we were in the X5!) then why mention it in a rebuttal. The only hateful actions that day were the reserve of Hurley House staff, not my wife or I. We stand entirely behind our review and gladly grant Hurley House their wish that we never return. Removing posts from Trip Advisor just isn't going to happen. What would be the point of the platform if that was the case!!! We are by the way not the only people to leave a review that the management at Hurley House might take exception with.

We tried the Omakases sushi bar within Hurley House Hotel. The sushi experience was absolutely amazing and tasty. There are 2 Sessions at 18.30 & 20.30. It is a priciest treat at £135 pp but we opted for the Dragon 16 course. It only seats six people but it was worth it with the chef freshly prepared each course in front of you. We were so welcomed, I cannot fault the host and sushi chef. We had a wonderful evening getting beforehand for cocktails. We have been in the restaurant too and the menu, services and food are all excellent. It is an exceptional experience for us sushi 🍣 lovers. The Christmas decorations were added bonus and made the place magical. The hotel only has sixteen rooms but each one was a totally 5 star standard.