Boathouse Hotel

Always very friendly and relaxed. Good service and very good food. We had a curry and gammon meals and both very nice, cooked and presented well. The menu caters for most tastes. The dessert menu could be a bit more varied and cheaper but overall recommended.

31 members of our Lunch Club for 60 to 96 year olds visited for lunch on 17th June 2024. The staff couldn’t have been more accommodating. Friendly, efficient & great empathy with our members. Food fantastic. Our experience couldn’t have been better.

Had a lovely meal at The Boathouse yesterday with my father, the food was lovely and all of the staff were very attentive and kind. Couldn't fault anything. There nothing we could fault, all at a reasonable cost, we will most definitely be back

Went here with family, went in without booking and they were very accommodating as there were 8 of us and 2 small dogs. The dogs are only allowed in the bar area. The bar/manager very helpful. We shared 2 platters and whilst slow coming out, they were very nice and plentiful. The mains were quicker arriving and again were very good.

Nice location, communal areas like the halls, stairs etc a little tired and need some TLC. The rooms we had allocated, had obviously been upgraded as immaculate, cleanly painted, really good size and warm. The bar staff were all very friendly and looked after us. The breakfast is a continental in the room rate but you can pay extra for a cooked breakfast, which we did and it was excellent.

I have waited a week to put this review on to see if the hotel respond to my two emails and to date nothing. I don’t normally put reviews online but so disappointed and angry that was was meant to be a treat of an overnight stay whilst visiting Beaulieu garden show ended up like this. ROOM 1 Overpriced and dirty! Beds/towels had been changed BUT room had not been cleaned possibly for sometime. Thick dust everywhere, hair and dust on skirting/windowsill. wrote “clean me”in the dust on mirror! Carpets not hoovered in room (we kept our socks on) or stairs leading up to rooms first bad impression. Broken window catch in bedroom so unable to lock window. Tea making facilities filthy still dirty from previous guests? Bathroom no better towel rail/loo roll holder dirty and rusty, floor had stain on it and mirror and shower all smeary as if someone had just wiped a grubby cloth over it all. Sink stank of sewage as proper plug missing. Glass tray and glasses that hold toothbrush tumblers still grimy with toothpaste from previous guests. We ate in restaurant played safe with burgers which were nice however we saw the waiter accidentally knock over a cake dome containing mini breakfast pastries (which did not look clean covered on finger prints) onto a dirty table. He then proceeded to gather them all up and put them back under the dome. Guess what same cake dome and pastries for breakfast which we did not touch! Breakfast was awful see below milk jug we realised once we started pouring the milk that it was stained inside. No decent cereals we are adults and don’t want kids sugary stuff! No muslie and if you want granola you have to pay! Even so No plain yogurt to put on it as advertised apparently the chef used it all up in his curry previous evening, No butter and only apples and satsumas everything else you had to pay for! We opted to eat properly back at the garden show where the food vendors were much more appetising. All this for £160!!!! which they make you pay when you check in! Should have seem the warning signs then. We caught housekeeping in the morning who had already knocked twice before we were ready to go down to breakfast (before 9am) and left them a note in the room regarding the state of it as there is no reception there is no one to ask. They did say sorry but no explanation as to why it was so awful I got the feeling they were used to this! However see picture of their cupboard on the landing they had left it open so if this is the state they leave it in ….tea making facilities all mixed up with cleaning stuff on the floor is it any surprise our room was the way it was. Lesson learned if you don’t know the area drive a couple more miles and find a well known chain where you know what you are getting for your money better quality at half the price. I would just point out that any staff we did encounter mainly in the restaurant when checking in and whilst eating dinner the first evening were friendly and polite.