We have just returned from a week’s stay in this hotel. We had read all the previous reviews and were really worried, to the extent that some of our group wanted to change hotels. This is a 3 start all inclusive hotel and does exactly what it says on the tin. This is peak time for a very busy island and this hotel is more or less full all summer. There are up to 700 people staying when full, so the pool can feel crowded at times, the restaurants can also seem busy, however we knew to expect this given the time of year. The hotel staff work hard and most staff we interacted with were good. We had no air con for the first 4 hours when we arrived and our room was very hot, the staff responded and it took time to fix, but they did it eventually and we did not have any problems with it after that. The rooms are really well cleaned every day as is most of the hotel, again, with so many people staying there are times when it can get messy, but this is to be expected. One of our party did come down with sickness bug and spent one day at the clinic. This member of our party ate away from the 24 hours before feeling ill, so we do not know if this was caught at the hotel, as no other member of our party got ill, we also did not see anyone else being sick. We ate all of our meals every day at the hotel, there is a wide variety and we all had something we could eat (adults and children) every day. It is not fine dining, but again, the food quality and range is typical of a 3 start all inclusive hotel. The entertainment team are excellent, they entertain adults and children all day every day with a variety of games and activities and really do add to the whole holiday experience. Our kids loved the pool games and evening entertainment. The roof terrace bar is fantastic, cool breeze in the evenings and an excellent view. We had no issue getting Sun beds, some always available. Although if you want a prime spot, you will need to get up early. However the adult pool is much quieter and very nice. There is an unpleasant sewage smell at times, but this is around d the general area and not specific to the hotel. Again this could be due to the large number of people in the area using all the facilities etc daily and the local infrastructure cannot cope? The beach and sea are beautiful, we swam early every day, sea water is warm. There is one concrete unit that has graffiti and a bit of an eyesore, but other than that, it is very nice. If you go here expecting more than 3 star, you will be disappointed, but if you are realistic and know what to expect from a 3 star all inclusive hotel, you will enjoy your holiday here.
113 Ulasan